
Black plate (44,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-44 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (47,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-47
SRCE (Source):Press this button
to switch between the radio (AM/
FM), XM™ (if equipped), CD, and if
the vehicle has these features,
DVD, front auxiliary, and rear
auxiliary.
© ¨(Seek): When listening to FM,
AM, or XM™ (if equipped), press
the left
©or right¨seek arrow to go
to the previous or to the next station
or channel and stay there. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
Press and hold the left
©or right¨
seek arrow until the display flashes,
to tune to an individual station. The
display stops flashing after the
buttons have not been pushed for
more than two seconds. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio. While listening to a disc, press the
left
©seek arrow to go back to the
start of the current track or chapter
(if more than ten seconds have
played). Press the right
¨seek
arrow to go to the next track or
chapter on the disc. This function is
inactive, with some radios, if the
front seat passengers are listening
to the disc.
When a DVD video menu is being
displayed, press the left
©or
right
¨seek arrow to perform a
cursor up or down on the menu.
Hold the left
©or right¨arrow to
perform a cursor left or right on
the menu.
PROG (Program): Press this
button to go to the next preset radio
station or channel set on the main
radio. This function is inactive, with
some radios, if the front seat
passengers are listening to the
radio. When a CD or DVD audio disc is
playing, press this button to go to
the beginning of the CD or DVD
audio. This function is inactive, with
some radios, if the front seat
passengers are listening to the disc.
When a disc is playing in the CD or
DVD changer, press this button to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the PROG button
to perform the menu function, enter.

Black plate (6,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
9-6 Driving and Operating
tire contacts the pavement edge.
Then turn the steering wheel to go
straight down the roadway.
Loss of Control
Let us review what driving experts
say about what happens when the
three control systems—brakes,
steering, and acceleration —do not
have enough friction where the tires
meet the road to do what the driver
has asked.
In any emergency, do not give up.
Keep trying to steer and constantly
seek an escape route or area of
less danger.
Skidding
In a skid, a driver can lose control of
the vehicle. Defensive drivers avoid
most skids by taking reasonable
care suited to existing conditions,
and by not overdriving those
conditions. But skids are always
possible. The three types of skids correspond
to the vehicle's three control
systems. In the braking skid, the
wheels are not rolling. In the
steering or cornering skid, too much
speed or steering in a curve causes
tires to slip and lose cornering force.
And in the acceleration skid, too
much throttle causes the driving
wheels to spin.
If the vehicle starts to slide, ease
your foot off the accelerator pedal
and quickly steer the way you want
the vehicle to go. If you start
steering quickly enough, the vehicle
may straighten out. Always be ready
for a second skid if it occurs.
Of course, traction is reduced when
water, snow, ice, gravel, or other
material is on the road. For safety,
slow down and adjust your driving to
these conditions. It is important to
slow down on slippery surfaces
because stopping distance is longer
and vehicle control more limited.
While driving on a surface with
reduced traction, try to avoid
sudden steering, acceleration,
or braking, including reducing
vehicle speed by shifting to a lower
gear. Any sudden changes could
cause the tires to slide. You might
not realize the surface is slippery
until the vehicle is skidding. Learn to
recognize warning clues
—such as
enough water, ice, or packed snow
on the road to make a mirrored
surface —and slow down when you
have any doubt.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
Vehicles with four-wheel drive can
be used for off-road driving.
Vehicles without four-wheel drive
and vehicles with 20‐inch tire/wheel
assemblies should not be driven
off-road except on a level, solid
surface.

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
9-10 Driving and Operating
Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed. At higher
speeds:
.You approach things faster and
have less time to react.
.There is less time to scan the
terrain for obstacles.
.The vehicle has more bounce
when driving over obstacles.
.More braking distance is
needed, especially on an
unpaved surface.
{WARNING
When you are driving off-road,
bouncing and quick changes in
direction can easily throw you out
of position. This could cause you
to lose control and crash. So,
whether you are driving on
or off the road, you and your
passengers should wear safety
belts.
Scanning the Terrain
Off-road driving can take you over
many different kinds of terrain. Be
familiar with the terrain and its many
different features.
Surface Conditions:Off-roading
surfaces can be hard-packed dirt,
gravel, rocks, grass, sand, mud,
snow, or ice. Each of these surfaces
affects the vehicle's steering,
acceleration, and braking in different
ways. Depending on the surface,
slipping, sliding, wheel spinning,
delayed acceleration, poor traction,
and longer braking distances can
occur.
Surface Obstacles: Unseen or
hidden obstacles can be hazardous.
A rock, log, hole, rut, or bump can
startle you if you are not prepared
for them. Often these obstacles are
hidden by grass, bushes, snow,
or even the rise and fall of the
terrain itself. Some things to consider:.Is the path ahead clear?
.Will the surface texture change
abruptly up ahead?
.Does the travel take you uphill or
downhill?
.Will you have to stop suddenly
or change direction quickly?
When driving over obstacles or
rough terrain, keep a firm grip on
the steering wheel. Ruts, troughs,
or other surface features can jerk
the wheel out of your hands.
When driving over bumps, rocks,
or other obstacles, the wheels can
leave the ground. If this happens,
even with one or two wheels, you
cannot control the vehicle as well or
at all.
Because you will be on an unpaved
surface, it is especially important to
avoid sudden acceleration, sudden
turns, or sudden braking.

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
9-12 Driving and Operating
Driving Uphill
Once you decide it is safe to drive
up the hill:
.Use a low gear and get a firm
grip on the steering wheel.
.Get a smooth start up the hill
and try to maintain speed. Not
using more power than needed
can avoid spinning the wheels or
sliding.
{WARNING
Turning or driving across steep
hills can be dangerous. You could
lose traction, slide sideways, and
possibly roll over. You could be
seriously injured or killed. When
driving up hills, always try to go
straight up.
.Try to drive straight up the hill if
at all possible. If the path twists
and turns, you might want to find
another route.
.Ease up on the speed as you
approach the top of the hill.
.Attach a flag to the vehicle to be
more visible to approaching
traffic on trails or hills.
.Sound the horn as you approach
the top of the hill to let opposing
traffic know you are there.
.Use headlamps even during the
day to make the vehicle more
visible to oncoming traffic.
{WARNING
Driving to the top (crest) of a hill
at full speed can cause an
accident. There could be a
drop-off, embankment, cliff,
or even another vehicle. You
could be seriously injured or
killed. As you near the top of a
hill, slow down and stay alert.If the vehicle stalls, or is about to
stall, and you cannot make it up
the hill:
.Push the brake pedal to stop the
vehicle and keep it from rolling
backwards and apply the
parking brake.
.If the engine is still running, shift
the transmission to R (Reverse),
release the parking brake, and
slowly back down the hill in
R (Reverse).
.If the engine has stopped
running, you need to restart it.
With the brake pedal pressed
and the parking brake still
applied, shift the transmission to
P (Park) and restart the engine.
Then, shift to R (Reverse),
release the parking brake, and
slowly back down the hill as
straight as possible in
R (Reverse).

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
9-14 Driving and Operating
Driving Downhill
When off-roading takes you
downhill, consider:
.How steep is the downhill? Will I
be able to maintain vehicle
control?
.What is the surface like?
Smooth? Rough? Slippery?
Hard-packed dirt? Gravel?
.Are there hidden surface
obstacles? Ruts? Logs?
Boulders?
.What is at the bottom of the hill?
Is there a hidden creek bank or
even a river bottom with large
rocks?
If you decide you can go down a hill
safely, try to keep the vehicle
headed straight down. Use a low
gear so engine drag can help the
brakes so they do not have to do all
the work. Descend slowly, keeping
the vehicle under control at all
times.
{WARNING
Heavy braking when going down
a hill can cause your brakes to
overheat and fade. This could
cause loss of control and a
serious accident. Apply the
brakes lightly when descending a
hill and use a low gear to keep
vehicle speed under control.
Things not to do when driving down
a hill:
.When driving downhill, avoid
turns that take you across the
incline of the hill. A hill that is not
too steep to drive down might be
too steep to drive across. The
vehicle could roll over.
.Never go downhill with the
transmission in N (Neutral),
called free-wheeling. The brakes
will have to do all the work and
could overheat and fade. Vehicles are much more likely to
stall when going uphill, but if it
happens when going downhill:
1. Stop the vehicle by applying the
regular brakes and apply the
parking brake.
2. Shift to P (Park) and, while still braking, restart the engine.
3. Shift back to a low gear, release the parking brake, and drive
straight down.
4. If the engine will not start, get out and get help.

Black plate (16,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
9-16 Driving and Operating
Stalling on an Incline
{WARNING
Getting out on the downhill (low)
side of a vehicle stopped across
an incline is dangerous. If the
vehicle rolls over, you could be
crushed or killed. Always get out
on the uphill (high) side of the
vehicle and stay well clear of the
rollover path.
If the vehicle stalls when crossing
an incline, be sure you, and any
passengers, get out on the uphill
side, even if the door there is harder
to open. If you get out on the
downhill side and the vehicle starts
to roll over, you will be right in
its path.
If you have to walk down the slope,
stay out of the path the vehicle will
take if it does roll over.
Driving in Mud, Sand, Snow,
or Ice
When you drive in mud, snow,
or sand, the wheels do not get good
traction. Acceleration is not as
quick, turning is more difficult, and
braking distances are longer.
It is best to use a low gear when in
mud —the deeper the mud, the
lower the gear. In really deep mud,
keep the vehicle moving so it does
not get stuck.
When driving on sand, wheel
traction changes. On loosely packed
sand, such as on beaches or sand
dunes, the tires will tend to sink into
the sand. This affects steering,
accelerating, and braking. Drive at a
reduced speed and avoid sharp
turns or abrupt maneuvers. Hard packed snow and ice offer the
worst tire traction. On these
surfaces, it is very easy to lose
control. On wet ice, for example, the
traction is so poor that you will have
difficulty accelerating. And, if the
vehicle does get moving, poor
steering and difficult braking can
cause it to slide out of control.
{WARNING
Driving on frozen lakes, ponds,
or rivers can be dangerous.
Underwater springs, currents
under the ice, or sudden thaws
can weaken the ice. Your vehicle
could fall through the ice and you
and your passengers could
drown. Drive your vehicle on safe
surfaces only.

Black plate (17,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Driving and Operating 9-17
Driving in Water
{WARNING
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires, and
you could lose traction and roll
the vehicle over. Do not drive
through rushing water.
Heavy rain can mean flash flooding,
and flood waters demand extreme
caution. Find out how deep the water is
before driving through it. Do not try
it if it is deep enough to cover the
wheel hubs, axles, or exhaust
pipe
—you probably will not get
through. Deep water can damage
the axle and other vehicle parts.
If the water is not too deep, drive
slowly through it. At faster speeds,
water splashes on the ignition
system and the vehicle can stall.
Stalling can also occur if you get the
tailpipe under water. If the tailpipe is
under water, you will never be able
to start the engine. When going
through water, remember that when
the brakes get wet, it might take
longer to stop. See Driving on Wet
Roads on page 9‑18.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
The vehicle requires more frequent
service due to off-road use. Refer to
the Maintenance Schedule for
additional information.