2011 CHEVROLET SUBURBAN remote start

Black plate (44,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-44 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (7,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Vehicle Care 10-7
A.Engine Air Cleaner/Filter on
page 10‑15.
B. Coolant Surge Tank and Pressure Cap. See Cooling
System on page 10‑16.
C. Remote Positive (+) Terminal. See Jump Starting on
page 10‑88.
D. Battery on page 10‑29.
E. Remote Negative (−) Terminal (Out of View). See Jump
Starting on page 10‑88.
F. Automatic Transmission Dipstick (Out of View). See
“Checking the Fluid Level”
under Automatic Transmission
Fluid on page 10‑12.
G. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil on page 10‑7.
H. Engine Oil Dipstick (Out of View). See “Checking Engine
Oil” under Engine Oil on
page 10‑7. I. Engine Cooling Fan (Out of
View). See Cooling System on
page 10‑16.
J. Power Steering Fluid Reservoir. See Power Steering Fluid on
page 10‑24.
K. Brake Master Cylinder Reservoir. See “Brake Fluid”
under Brake Fluid on
page 10‑27.
L. Engine Compartment Fuse
Block on page 10‑41.
M. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid on
page 10‑25.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.Always use engine oil approved
to the proper specification and of
the proper viscosity grade. See
“Selecting the Right Engine Oil.”
.Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil.”
.Change the engine oil at the
appropriate time. See Engine Oil
Life System on page 10‑11.
.Always dispose of engine oil
properly. See “What to Do With
Used Oil.”

Black plate (62,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
10-62 Vehicle Care
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning it
cannot detect or signal a low tire
condition. See your dealer for
service if the TPMS malfunction
light and DIC message comes on
and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. Any time you
rotate your vehicle's tires or replace
one or more of the TPMS sensors,
the identification codes will need to
be matched to the new tire/wheel
position. The sensors are matched
to the tire/wheel positions in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear
tire using a TPMS diagnostic tool.
See your dealer for service. The TPMS sensors can also be
matched to each tire/wheel position
by increasing or decreasing the
tire's air pressure. If increasing the
tire's air pressure, do not exceed
the maximum inflation pressure
indicated on the tire's sidewall.
To decrease air-pressure out of a
tire you can use the pointed end of
the valve cap, a pencil-style air
pressure gauge, or a key.
You have two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes longer
than two minutes, to match the first
tire and wheel, or more than
five minutes to match all four tire
and wheel positions the matching
process stops and you need to
start over.
The TPMS sensor matching process
is outlined below:
1. Set the parking brake.
2. Turn the ignition switch to ON/
RUN with the engine off. 3. Press
QandKon the Remote
Keyless Entry (RKE) transmitter
at the same time for
approximately five seconds. The
horn sounds twice to signal the
receiver is in relearn mode and
TIRE LEARNING ACTIVE
message displays on the DIC
screen.
4. Start with the driver side front tire.
5. Remove the valve cap from the valve cap stem. Activate the
TPMS sensor by increasing or
decreasing the tire's air pressure
for five seconds, or until a horn
chirp sounds. The horn chirp,
which may take up to
30 seconds to sound, confirms
that the sensor identification
code has been matched to this
tire and wheel position.
6. Proceed to the passenger side front tire, and repeat the
procedure in Step 5.

Black plate (89,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Vehicle Care 10-89
WARNING (Continued)
If you do not follow these steps
exactly, some or all of these
things can hurt you.
Notice: Ignoring these steps
could result in costly damage to
the vehicle that would not be
covered by the warranty.
Trying to start the vehicle by
pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must have a 12-volt battery with a
negative ground system.
Notice: Only use vehicles with
12-volt systems with negative
grounds to jump start your
vehicle. If the other vehicle's
system is not a 12-volt system
with a negative ground, both
vehicles can be damaged. 2. Get the vehicles close enough
so the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they are,
it could cause a ground
connection you do not want. You
would not be able to start your
vehicle, and the bad grounding
could damage the electrical
systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in
N (Neutral) before setting the
parking brake. If the vehicle has
a four-wheel-drive transfer case
with a N (Neutral) position, be
sure the transfer case is in a
drive gear, not in N (Neutral).
Notice: If you leave the radio or
other accessories on during the
jump starting procedure, they
could be damaged. The repairs
would not be covered by the warranty. Always turn off the
radio and other accessories when
jump starting the vehicle.
3. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all the lamps that are not
needed. This avoids sparks and
helps save both batteries. And it
could save the radio!
4. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
Your vehicle has a remote
positive (+) jump starting
terminal and a remote
negative (−) jump starting
terminal. You should always use
these remote terminals instead
of the terminals on the battery.

Black plate (90,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
10-90 Vehicle Care
If the vehicle has a remote
positive (+) terminal, it is located
under a red plastic cover at the
positive battery post. To uncover
the remote positive (+) terminal,
open the red plastic cover.
The remote negative (−) terminal
is a stud located on the right
front of the engine, where the
negative battery cable attaches.
SeeEngine Compartment
Overview on page 10‑6 for more
information on the location of the
remote positive (+) and remote
negative (−) terminals.
{WARNING
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
{WARNING
Using an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
(Continued)
WARNING (Continued)
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{WARNING
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.

Black plate (91,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Vehicle Care 10-91
5. Check that the jumper cables donot have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a
heavy, unpainted metal engine
part or to a remote negative (−)
terminal if the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the dead
battery because this can cause
sparks.
6. Connect the red positive (+)
cable to the positive (+) terminal
of the vehicle with the dead
battery. Use a remote
positive (+) terminal if the vehicle
has one.
7. Do not let the other end touch metal. Connect it to the
positive (+) terminal of the good
battery. Use a remote
positive (+) terminal if the vehicle
has one. 8. Now connect the black
negative (−) cable to the
negative (−) terminal of the good
battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (−)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part or
to the remote negative (−)
terminal on the vehicle with the
dead battery.
9. Connect the other end of the negative (−) cable to the remote
negative (−) terminal, on the
vehicle with the dead battery.
10. Now start the vehicle with the good battery and run the
engine for a while.

Black plate (92,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
10-92 Vehicle Care
11. Try to start the vehicle that hadthe dead battery. If it will not
start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
A. Heavy, Unpainted Metal Engine Part or Remote Negative (−)
Terminal
B. Good Battery or Remote Positive (+) and Remote
Negative (−) Terminals
C. Dead Battery or Remote Positive (+) Terminal To disconnect the jumper cables
from both vehicles do the following:
1. Disconnect the black
negative (−) cable from the
vehicle that had the bad battery.
2. Disconnect the black negative (−) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the
good battery.
4. Disconnect the red positive (+) cable from the other vehicle.
5. Return the remote positive (+) terminal cover, if the vehicle has
one, to its original position.

Black plate (18,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
13-18 Customer Information
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If your vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit, at
www.onstar.com (U.S.) orwww.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.