2011 CHEVROLET SUBURBAN service schedule

Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-3
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-7
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-9
Maintenance Records
Maintenance Records . . . . . . 11-10
General Information
Notice: Maintenance intervals,
checks, inspections,
recommended fluids, and
lubricants are necessary to keep
this vehicle in good working
condition. Damage caused by
failure to follow scheduled
maintenance might not be
covered by the vehicle warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section. We
recommend having your dealer
perform these services. Proper
vehicle maintenance helps to keep
the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality.
Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑23.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Are driven off-road in the
recommended manner. See
Off-Road Driving on page 9‑6.
.Use the recommended fuel. See
Recommended Fuel on
page 9‑72.

Black plate (3,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Service and Maintenance 11-3
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter. See
Engine Oil on page 10‑7.An
Emission Control Service.
When the CHANGE ENGINE OIL
SOON message displays, service is
required for the vehicle as soon as
possible, within the next 1 000 km/
600 miles. If driving under the best
conditions, the engine oil life system
might not indicate the need for
vehicle service for more than a year.
The engine oil and filter must be
changed at least once a year and
the oil life system must be reset.
Your dealer has trained service
technicians who will perform this
work and reset the system. If the
engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles since
the last service. Reset the oil life system whenever the oil is changed.
See
Engine Oil Life System on
page 10‑11.
Every Engine Oil Change
.Change engine oil and filter.
Reset oil life system. See
Engine Oil on page 10‑7 and
Engine Oil Life System on
page 10‑11. An Emission Control
Service.
.Engine coolant level check. See
Engine Coolant on page 10‑17.
.Engine cooling system
inspection. Visual inspection of
hoses, pipes, fittings, and
clamps and replacement,
if needed.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑25.
.Windshield wiper blade
inspection for wear, cracking,
or contamination and windshield
and wiper blade cleaning,
if contaminated. See Exterior
Care on page 10‑98. Worn or
damaged wiper blade
replacement. See Wiper Blade
Replacement on page 10‑34.
.Tire inflation pressures check.
See Tire Pressure on
page 10‑57.
.Tire wear inspection. See Tire
Inspection on page 10‑63.
.Rotate tires if necessary. See
Tire Rotation on page 10‑63.
.Fluids visual leak check
(or every 12 months, whichever
occurs first). A leak in any
system must be repaired and the
fluid level checked.

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
11-10 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed

Black plate (7,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Customer Information 13-7
Here are a few of the valuable tools
and services you will have
access to:
.My Showroom: Find and save
information on vehicles and
current offers in your area.
.My Dealers: Save details such
as address and phone number
for each of your preferred GM
dealers.
.My Driveway: Access quick
links to parts and service
estimates, check trade-in
values, or schedule a service
appointment by adding the
vehicles you own to your
driveway profile.
.My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM.ca
section within www.gm.ca.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for your vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935.
Text Telephone (TTY) users,
call 1-800-833-9935. General Motors of Canada
also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program (U.S. and
Canada)
For U.S.‐purchased vehicles,
call
1‐800‐243‐8872; (Text
Telephone (TTY): 1‐888‐889‐2438).
For Canadian‐purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
13-10 Customer Information
Roadside Assistance
Program (Mexico)
Roadside Assistance is available
24 hours a day, 365 days of
the year.
For detailed information about
Roadside Assistance, please see
the brochure provided with your
new vehicle or visit our website at:
www.chevrolet.com.mx. Navigate
the site and click on“Asistencia en
el Camino.” E-mail correspondence
should be sent to:
[email protected].
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0800
United States
1-866-466-8901
Canada
1-800-268-6800
Scheduling Service
Appointments
When your vehicle requires
warranty service, contact
your dealer and request an
appointment. By scheduling a
service appointment and advising
your service consultant of your
transportation needs, your dealer
can help minimize your
inconvenience.
If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until
it can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If the dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for the
same day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper to Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid‐specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing your inconvenience when
warranty repairs are required.
Courtesy Transportation is not
a part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Warranty and Owner
Assistance Information” furnished
with each new vehicle provides
detailed warranty coverage
information.

Black plate (11,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Customer Information 13-11
Transportation Options
Warranty service can generally
be completed while you wait.
However, if you are unable to
wait, GM helps to minimize your
inconvenience by providing several
transportation options. Depending
on the circumstances, your dealer
can offer you one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes
one‐way or round‐trip shuttle service
within reasonable time and distance
parameters of the dealer's area.Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead
of the dealer's shuttle service,
the expense must be supported
by original receipts and can only
be up to the maximum amount
allowed by GM for shuttle service.
In addition, for U.S. customers,
should you arrange transportation
through a friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual
costs and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
Your dealer may arrange to
provide you with a courtesy
rental vehicle or reimburse you
for a rental vehicle that you
obtain if your vehicle is kept for an
overnight warranty repair. Rental
reimbursement will be limited and
must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of
the repair.
It may not be possible to provide a
like vehicle as a courtesy rental.

Black plate (15,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Customer Information 13-15
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of your vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees
Without Portfolio: Owner
Manual only.RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
i-10 INDEX
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-24Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Extender . . . . . . . . . . . . . . . . . . . . . . 3-40
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-27
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-39
Lap-Shoulder Belt . . . . . . . . . . . . 3-33
Reminders . . . . . . . . . . . . . . . . . . . . 5-18
Replacing After a Crash . . . . . . 3-40
Use During Pregnancy . . . . . . . . 3-38
Safety Defects Reporting Canadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-16
U.S. Government . . . . . . . . . . . 13-15
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-9
Safety System Check . . . . . . . . . . 3-40
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9
Scheduled Maintenance . . . . . . . 11-3
Scheduling Appointments . . . . . 13-10
Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-4
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and VentilatedFront . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Seats (cont.)
Heated Front . . . . . . . . . . . . . . . . . . 3-9
Heated, Rear . . . . . . . . . . . . . . . . . 3-11
Lumbar Adjustment, Front . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . . 3-7
Second Row . . . . . . . . . . . . 3-11, 3-15
Third Row Seat . . . . . . . . . . . . . . . 3-20
Second Row Seats . . . . . . 3-11, 3-15
Secondary Latch System . . . . . 10-85
Securing Child
Restraints . . . . . . . . . . . . . . 3-74, 3-77
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-14
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-22
Maintenance Records . . . . . . .11-10
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-14
Scheduling Appointments . . . 13-10 Servicing the
Airbag-Equipped Vehicle . . . . . 3-54
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-33
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-34
Out of Park . . . . . . . . . . . . . . . . . . . 9-36
Side Blind Zone Alert . . . . . . . . . . 9-63
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-5
Snow Plow . . . . . . . . . . . . . . . . . . . . 9-97
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-14
StabiliTrak
®Indicator Light . . . . 5-26
StabiliTrak®System . . . . . . . . . . . 9-55
Start Vehicle, Remote . . . . . . . . . . 2-6
Starter Switch Check . . . . . . . . . 10-32
Starting the Engine . . . . . . . . . . . . 9-32
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-24
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Steps
Power Assist . . . . . . . . . . . . . . . . . 2-14