
Black plate (46,1)Chevrolet Silverado Owner Manual - 2011
7-46 Infotainment System
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
The auxiliary source is running, but
there is no picture or sound. Check that the RSE video screen
is in the auxiliary source mode.
Check the auxiliary input
connections at both devices.
Sometimes the wireless headphone
audio cuts out or buzzes. Check for obstructions, low
batteries, reception range, and
interference from cellular telephone
towers, or use a cellular telephone
in the vehicle.
Check that the headphones are
on correctly using the L (left) and
R (right) on the headphones.
The remote and/or the headphones
are lost. See your dealer for assistance.
The DVD is playing, but there is no
picture or sound. Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:
This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
EJECT or DVD AUX is pressed on
the radio.

Black plate (47,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-47
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow
the rear seat passengers to listen
to and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. However, the rear
seat passengers can only control
the music sources the front seat
passengers are not listening to
(except on some radios where dual
control is allowed). For example,
rear seat passengers can control
and listen to a CD through the
headphones, while the driver
listens to the radio through the
front speakers. The rear seat
passengers have control of the
volume for each set of headphones.The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.
The RSA functions can be used
even while the main radio is off.
The front audio system will display
the headphone icon when the RSA
is on, and it will disappear from the
display when the RSA is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.

Black plate (48,1)Chevrolet Silverado Owner Manual - 2011
7-48 Infotainment System
Depending on the audio system,
the rear speakers may continue to
play when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the front auxiliary input
(if available), located on the front
audio system. Turn the iPod on,
then choose the front auxiliary input
with the RSA SRCE button.
P(Power):Press this button to
turn the RSA on or off. Volume:
Turn the volume knob to
increase or decrease the volume
of the wired headphones. The left
knob controls the left headphones
and the right knob controls the right
headphones.
SRCE (Source): Press this
button to switch between the radio
(AM‐FM), XM™ (if equipped),
CD, and if the vehicle has these
features, DVD, front auxiliary, and
rear auxiliary.
© ¨(Seek): When listening
to FM, AM, or XM™ (if equipped),
press the seek arrows to go to
the previous or to the next station
or channels and stay there. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
Press and hold either seek arrow
until the display flashes, to tune to
an individual station. The display stops flashing after the buttons
have not been pushed for more
than two seconds. This function is
inactive, with some radios, if the
front seat passengers are listening
to the radio.
While listening to a disc, press the
left seek arrow to go back to the
start of the current track or chapter
(if more than 10 seconds have
played). Press the right seek arrow
to go the next track or chapter on
the disc. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
While a DVD video menu is being
displayed, press either seek arrow
to perform a cursor up or down on
the menu. Hold either seek arrow
to perform a cursor left or right on
the menu.

Black plate (49,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-49
PROG (Program):Press this
button to go to the next preset
radio station or channel set on the
main radio. This function is inactive,
with some radios, if the front seat
passengers are listening to the
radio.
While a CD or DVD‐A disc is
playing, press this button to go to
the beginning of the CD or DVD‐A.
This function is inactive, with some
radios, if the front seat passengers
are listening to the CD or DVD‐A.
While a disc is playing in the CD or
DVD changer, press this button to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
While a DVD video menu is being
displayed, press the PROG button
to perform the menu function, Enter.Phone
Bluetooth
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile
to make and receive phone calls.
The system can be used while
the key is in the ON/RUN or
ACC/ACCESSORY position.
The range of the Bluetooth system
can be up to 9.1 m (30 ft). Not all
phones support all functions, and
not all phones are guaranteed to
work with the in-vehicle Bluetooth
system. See www.gm.com/bluetooth
for more information on compatible
phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help” while you are in a voice
recognition menu. Noise:
Keep interior noise levels
to a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through
the vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.

Black plate (56,1)Chevrolet Silverado Owner Manual - 2011
7-56 Infotainment System
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored
as name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
bg. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out
of the in‐vehicle Bluetooth system,
it will be retained indefinitely. This
includes all saved name tags in
the phone book and phone pairing
information. For information on how
to delete this information, see the
previou section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement
on
page 13‑18for FCC information.

Black plate (34,1)Chevrolet Silverado Owner Manual - 2011
9-34 Driving and Operating
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the
vehicle is moving. After shifting
to neutral, firmly apply the
brakes and steer the vehicle
to a safe location.
3. Come to a complete stop. Shift to P (Park) with an
automatic transmission,
or neutral with a manual
transmission. Turn the ignition
to LOCK/OFF.
4. Set the parking brake. See Parking Brake on page 9‑68
On vehicles with an automatic
transmission, the shift lever must be
in P (Park) to turn the ignition switch
to LOCK/OFF. The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.
Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can
be used to operate the electrical
accessories and to display some instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running. The transmission
is also unlocked in this position on
automatic transmission vehicles.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
If the vehicle is equipped with a
radio, a warning tone will sound
when the driver door is opened,
the ignition is in ACC/ACCESSORY
or LOCK/OFF and the key is in the
ignition.

Black plate (35,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-35
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the engine is turned off:
.Audio System
.Power Windows
.OnStar®System (if equipped)
.Sunroof (if equipped)
These features work when
the key is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
the windows and sunroof continue
to work up to 10 minutes until any
door is opened. The radio continues
to work for up to 10 minutes or until
the driver door is opened.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax Diesel supplement
for more information.
If the vehicle is a hybrid, see
the hybrid supplement for more
information.
Notice: The engine is designed
to work with the electronics in
the vehicle. If you add electrical
parts or accessories, you could
change the way the engine
operates. Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.
Place the transmission in the
proper gear.
Automatic Transmission
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Notice: Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Manual Transmission
The shift lever should be in
N (Neutral) and the parking brake
engaged. Hold the clutch pedal
down to the floor and start the
engine. The vehicle will not start
if the clutch pedal is not all the
way down.

Black plate (77,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-77
The system can be disabled by
pressing the rear park aid disable
button located next to the radio.
The indicator light comes on and
PARK ASSIST OFF displays on the
Driver Information Center (DIC) to
indicate that URPA is off; seeObject
Detection System Messages
on
page 5‑48.
Notice: If you use URPA while the
tailgate is lowered, it may not
detect an object behind your
vehicle, and you might back into
the object and damage your
vehicle. Always verify the tailgate
is closed when using URPA or
turn off URPA when driving with
the tailgate lowered.
When the System Does Not
Seem to Work Properly
The following messages may be
displayed on the DIC:
SERVICE PARK ASSIST: If this
message occurs, take the vehicle to
your dealer to repair the system.
PARK ASSIST OFF: This message
occurs if the driver disables the
system.
PARK ASST BLOCKED SEE
OWNERS MANUAL: This
message can occur under the
following conditions:
.The ultrasonic sensors are not
clean. Keep the vehicle's rear
bumper free of mud, dirt, snow,
ice, and slush. For cleaning
instructions, see “Washing the
Vehicle” underExterior Care
on
page 10‑106.
.The park assist sensors are
covered by frost or ice. Frost or
ice can form around and behind
the sensors and may not always
be seen; this can occur after washing the vehicle in cold
weather. The message may not
clear until the frost or ice has
melted.
.A trailer was attached to the
vehicle, or a bicycle or an object
was hanging out of the tailgate
during the last drive cycle. Once
the attached object is removed
and the tailgate is raised, URPA
will return to normal operation.
.A tow bar is attached to the
vehicle.
.The vehicle's bumper is
damaged. Take the vehicle to
your dealer to repair the system.
.Other conditions are affecting
system performance. Examples
of this are vibrations from a
jackhammer or the compression
of air brakes on a very large
truck.
If the system is still disabled after
driving forward at least 40 km/h
(25 mph), take the vehicle to your
dealer.