Black plate (5,1)Chevrolet Silverado Owner Manual - 2011
Technical Data 12-5
Engine Specifications
EngineVIN CodeTransmission Spark Plug Gap
4.3L V6 (LU3) XAutomatic 1.52 mm (0.060 in)
4.8L V8 (L20) AAutomatic 1.02 mm (0.040 in)
5.3L V8 FlexFuel with
Active Fuel Management™
(Iron Block) (LMG) 0
Automatic 1.02 mm (0.040 in)
5.3L V8 FlexFuel with Active
Fuel Management™(Aluminum
Block) (LC9) 3
Automatic 1.02 mm (0.040 in)
6.0L V8 (Iron Block) BAutomatic 1.02 mm (0.040 in)
6.0L V8 (Iron Block) (L96) GAutomatic 1.02 mm (0.040 in)
6.2L V8 FlexFuel
(Aluminum Block) (L9H) 2
Automatic 1.02 mm (0.040 in)
Black plate (8,1)Chevrolet Silverado Owner Manual - 2011
13-8 Customer Information
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information
is also available. Allow three
weeks for delivery.
Black plate (16,1)Chevrolet Silverado Owner Manual - 2011
13-16 Customer Information
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada Limited.
Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Black plate (18,1)Chevrolet Silverado Owner Manual - 2011
13-18 Customer Information
OnStar®
If your vehicle is equipped with
an active OnStar system, that
system may also record data in
crash or near crash‐like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or
by pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (1,1)Chevrolet Silverado Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-35
Active Fuel Management™ . . . . 9-41
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 9-123
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . 9-123
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 3-48
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-32
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-7
Air Cleaner/Filter, Engine . . . . . 10-18
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-11
Airbag
Light On-Off . . . . . . . . . . . . . . . . . . 5-23 Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-50
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-37
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-42
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-36
What Will You See After an Airbag Inflates? . . . . . . . . . . 3-37
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-34
Where Are the Airbags? . . . . . . 3-33
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-48
On-Off Light . . . . . . . . . . . . . . . . . . 5-23
On-Off Switch . . . . . . . . . . . . . . . . 3-39
Passenger Status Indicator . . . . . . . . . . . . . . . . . . . . 5-25
Readiness Light . . . . . . . . . . . . . . 5-22
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-48
System Check . . . . . . . . . . . . . . . . 3-31 Alarm System
Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-12
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-14
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-12
Alarm System Messages . . . . . 5-50
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-67
Warning Light . . . . . . . . . . . . . . . . . 5-30
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . 10-106
Interior . . . . . . . . . . . . . . . . . . . . . 10-111
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-12
Assistance Program, Roadside . . . . . . . . . . . . . . . 13-7, 13-9
Audio Players . . . . . . . . . . . . . . . . . 7-14 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-21
Black plate (2,1)Chevrolet Silverado Owner Manual - 2011
i-2 INDEX
Audio SystemFixed Mast Antenna . . . . . . . . . . 7-14
Radio Reception . . . . . . . . . . . . . . 7-13
Rear Seat (RSA) . . . . . . . . . . . . . 7-47
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-9
Headlamp System . . . . . . . . . . . . . 6-4
Automatic Transmission . . . . . . . 9-43 Fluid . . . . . . . . . . . . . . . . . 10-11, 10-14
Manual Mode . . . . . . . . . . . . . . . . . 9-47
Automatic Transmission Shift Lock Control
Function Check . . . . . . . . . . . . . 10-38
Auxiliary Roof Mounted Lamp . . . . . . . . . . . 6-7
Auxiliary Devices . . . . . . . . . . . . . . 7-33
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-34
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-35B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-32 Jump Starting . . . . . . . . . . . . . . . 10-96
Load Management . . . . . . . . . . . . . 6-9
Power Protection . . . . . . . . . . . . . 6-10
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-43
Blade Replacement, Wiper . . . . . . . . . . . . . . . . . . . . . . . 10-39
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-49
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 9-32
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-29 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-67
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-69
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-30
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-68
System Messages . . . . . . . . . . . . 5-44 Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-32
Bulb Replacement . . . . . . . . . . . . 10-46
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . 10-45
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-6
Halogen Bulbs . . . . . . . . . . . . . . 10-43
Headlamp Aiming . . . . . . . . . . . 10-40
Headlamps . . . . . . . . . . . . . . . . . 10-43
License Plate Lamps . . . . . . . 10-46
Pickup-Box Identification
and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . 10-44
Taillamps . . . . . . . . . . . . . . . . . . . 10-44
Taillamps, Turn Signal, Stoplamps, and
Back-Up Lamps . . . . . . . . . . . 10-45
Buying New Tires . . . . . . . . . . . . . 10-75
Black plate (3,1)Chevrolet Silverado Owner Manual - 2011
INDEX i-3
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
CaliforniaFuel Requirements . . . . . . . . . . . 9-84
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-78
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-42
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 2-11
Winter Driving . . . . . . . . . . . . . . . . 9-20
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 6-8
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD DVD Player . . . . . . . . . . . . . . . . . . . 7-21
CD Player . . . . . . . . . . . . . . . . . . . . . 7-14 Center Console Storage . . . . . . . . 4-2
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 10-45
Center Seat . . . . . . . . . . . . . . . . . . . . 3-5
Chains, Tire . . . . . . . . . . . . . . . . . . 10-81
Charging System Light . . . . . . . . 5-26
Check Engine Light . . . . . . . . . . . . . . . . . . 5-27
IgnitionTransmission Lock . . . . . . . . 10-38
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-53
Lower Anchors and Tethers for Children . . . . . . . . . 3-59
Older Children . . . . . . . . . . . . . . . . 3-51
Securing . . . . . . . . . . . . . . . . 3-68, 3-71
Systems . . . . . . . . . . . . . . . . . . . . . . 3-55
Where to Put the Restraint . . . . . . . . . . . . . . . . . . . . 3-57 Cigarette Lighter . . . . . . . . . . . . . . . 5-11
Circuit Breakers . . . . . . . . . . . . . . 10-48
Cleaning
Exterior Care . . . . . . . . . . . . . . 10-106
Interior Care . . . . . . . . . . . . . . . 10-111
Climate Control Systems . . . . . . . . . . . . . . . . . . 8-1, 8-4
Dual Automatic . . . . . . . . . . . . . . . . 8-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-13
Clutch, Hydraulic . . . . . . . . . . . . . 10-17
Collision Damage Repair . . . . . 13-11
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-15
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-20
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-19
Cooling System . . . . . . . . . . . . . . . 10-19 Engine Messages . . . . . . . . . . . . 5-46
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-10
Black plate (4,1)Chevrolet Silverado Owner Manual - 2011
i-4 INDEX
Cruise Control . . . . . . . . . . . . . . . . . 9-73Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-34
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . 13-4, 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-14
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-11
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-17
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-4
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-9
Devices, Auxiliary . . . . . . . . . . . . . 7-33 Dome Lamps . . . . . . . . . . . . . . . . . . . 6-8
Door
Ajar Messages . . . . . . . . . . . . . . . 5-45
Delayed Locking . . . . . . . . . . . . . . . 2-9
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Rear Doors . . . . . . . . . . . . . . . . . . . 2-10
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-34
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-90
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . 9-19
If the Vehicle is Stuck . . . . . . . . . 9-22
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-7
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-23
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-20 Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 1-34
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-5
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-73
DVD
Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-38
DVD/CD Player . . . . . . . . . . . . . . . . 7-21
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-86
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . 9-123
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-48
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-48
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-52
Overload . . . . . . . . . . . . . . . . . . . 10-47