2011 CHEVROLET SILVERADO mileage

Black plate (34,1)Chevrolet Silverado Owner Manual - 2011
1-34 In Brief
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and, on most vehicles, displays a
DIC message when it is necessary
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.
Resetting the Oil Life System
To reset the Engine Oil Life System
on most vehicles:
1. Display OIL LIFE REMAININGon the DIC. If the vehicle does
not have DIC buttons, the
vehicle must be in P (Park)
to access this display.
2. Press and hold the SET/RESET button on the DIC, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for more than
five seconds. The oil life
will change to 100%. On all vehicles, the Engine Oil Life
System can be reset as follows:
1. Turn the ignition to ON/RUN with
the engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display OIL LIFE REMAINING on the DIC. If the display shows
100%, the system is reset.
See Engine Oil Life System
on
page 10‑9.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol)
on
page 9‑86. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑84.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving
tips to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate,
use cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.

Black plate (36,1)Chevrolet Silverado Owner Manual - 2011
5-36 Instruments and Controls
Trip Odometer
Press the trip/fuel button until TRIP
displays. This display shows the
current distance traveled in either
kilometers (km) or miles since the
last reset for the trip odometer.
Pressing the trip odometer reset
stem will also display the trip
odometer.
The trip odometer can be reset
to zero by pressing the set/reset
button while the trip odometer is
displayed. You can also reset the
trip odometer while it is displayed
by pressing and holding the trip
odometer reset stem.
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of miles (kilometers)
driven since the ignition was lastturned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the set/reset button
for at least four seconds. The trip
odometer will display the number
of kilometers (km) or miles driven
since the ignition was last turned
on and the vehicle was moving.
Once the vehicle begins moving,
the trip odometer will accumulate
mileage. For example, if the vehicle
was driven 8 km (5 miles) before
it is started again, and then the
retro-active reset feature is
activated, the display will show
8 km (5 miles). As the vehicle
begins moving, the display will
then increase to 8.2 km (5.1 miles),
8.4 km (5.2 miles), etc.
Fuel Range
Press the trip/fuel button until
FUEL RANGE displays. This display
shows the approximate number of
remaining kilometers (km) or miles
the vehicle can be driven without
refueling. The display will show
LOW if the fuel level is low.
The fuel range estimate is based
on an average of the vehicle's fuel
economy over recent driving history
and the amount of fuel remaining
in the fuel tank. This estimate will
change if driving conditions change.
For example, if driving in traffic and
making frequent stops, this display
may read one number, but if the
vehicle is driven on a freeway, the
number may change even though
the same amount of fuel is in the
fuel tank. This is because different
driving conditions produce different
fuel economies. Generally, freeway
driving produces better fuel
economy than city driving.
Fuel range cannot be reset.

Black plate (40,1)Chevrolet Silverado Owner Manual - 2011
5-40 Instruments and Controls
Engine Hours
Press the vehicle information button
until ENGINE HOURS displays.
This display shows the total number
of hours the engine has run.
Compass Zone Setting
This display allows for setting the
compass zone. SeeCompass
on
page 5‑6for more information.
Compass Recalibration
This display allows for calibrating
the compass. See Compass
on
page 5‑6for more information.
Blank Display
This display shows no information.
Trip Odometer Reset Stem
Menu Items (with DIC Buttons)
Use the trip odometer reset stem
to view the odometer and trip
odometer. The Language selection
and Engine Hours display can also
be accessed with the trip odometer
reset stem. Odometer
Press the trip odometer reset
stem until ODOMETER displays.
This display shows the distance the
vehicle has been driven in either
kilometers (km) or miles (mi).
Trip Odometer
Press the trip odometer reset
stem until TRIP displays. This
display shows the current distance
traveled in either kilometers (km) or
miles (mi) since the last reset for the
trip odometer.
The trip odometer can be reset to
zero by pressing and holding the trip
odometer reset stem while the trip
odometer is displayed.
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of miles (kilometers)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the
vehicle was moving. Once the
vehicle begins moving, the trip
odometer will accumulate mileage.
For example, if the vehicle was
driven 8 km (5 miles) before it
is started again, and then the
retro-active reset feature is
activated, the display will show
8 km (5 miles). As the vehicle
begins moving, the display will
then increase to 8.2 km (5.1 miles),
8.4 km (5.2 miles), etc.

Black plate (42,1)Chevrolet Silverado Owner Manual - 2011
5-42 Instruments and Controls
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of miles (kilometers)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display
the number of kilometers (km)
or miles (mi) driven since the
ignition was last turned on and
the vehicle was moving. Once
the vehicle begins moving, the trip
odometer will accumulate mileage.
For example, if the vehicle was
driven 8 km (5 miles) before it
is started again, and then the
retro-active reset feature is
activated, the display will show
8 km (5 miles). As the vehicle
begins moving, the display will
then increase to 8.2 km (5.1 miles),
8.4 km (5.2 miles), etc.Transmission Temperature
Press the trip odometer reset
stem until TRANS TEMP displays.
This display shows the temperature
of the automatic transmission fluid
in either degrees Celsius (°C) or
degrees Fahrenheit (°F) .
Trailer Gain and Output
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
the trailer brake display appears in
the DIC. Press the trip odometer
reset stem until TRAILER GAIN
and OUTPUT display.
TRAILER GAIN shows the trailer
gain setting. This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
OUTPUT shows the power output
to the trailer any time a trailer with
electric brakes is connected. Output
is displayed in 0 to 10 bars. Dashes
may appear in the OUTPUT display.
To adjust trailer gain see
“Integrated
Trailer Brake Control System” under
Towing Equipment
on page 9‑111for
more information.
Compass Zone Setting
This display allows for setting the
compass zone. See Compass
on
page 5‑6for more information.
Compass Recalibration
This display allows for calibrating
the compass. See Compass
on
page 5‑6for more information.
Oil Life
To access this display, the vehicle
must be in P (Park). Press the trip
odometer reset stem until OIL LIFE
REMAINING displays. This display
shows an estimate of the oil's
remaining useful life. If you see
99% OIL LIFE REMAINING on the
display, that means 99% of the
current oil life remains. The engine
oil life system will alert you to
change the oil on a schedule
consistent with your driving
conditions.

Black plate (4,1)Chevrolet Silverado Owner Manual - 2011
10-4 Vehicle Care
Damage to vehicle components
resulting from the installation or use
of non‐GM certified parts, including
control module modifications, is not
covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. Your GM
dealer can accessorize the vehicle
using genuine GM Accessories.
When you go to your GM dealer
and ask for GM Accessories, you
will know that GM-trained and
supported service technicians will
perform the work using genuine
GM Accessories.
Also, seeAdding Equipment to
the Airbag-Equipped Vehicle
on
page 3‑48.
Vehicle Checks
Doing Your Own
Service Work
If the vehicle is a hybrid, see
the hybrid supplement for more
information.
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.
.Be sure to use the proper
nuts, bolts, and other
fasteners. English and metric
fasteners can be easily
(Continued)
WARNING (Continued)
confused. If the wrong
fasteners are used, parts
can later break or fall off.
You could be hurt.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on
page 13‑14.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Airbag System
Check on page 3‑50.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed.
See Maintenance Records
on
page 11‑12.

Black plate (9,1)Chevrolet Silverado Owner Manual - 2011
Vehicle Care 10-9
Cold Temperature Operation
If in an area of extreme cold,
where the temperature falls below
−29°C (−20°F), use either an
SAE 5W-30 synthetic oil or an
SAE 0W-30 engine oil. Both provide
easier cold starting for the engine
at extremely low temperatures.
Always use an oil that meets the
required specification, GM6094M.
See“What Kind of Engine Oil to
Use” for more information.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil.
The recommended oils with the
starburst symbol that meet GM
Standard GM6094M are all that is
needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by
the vehicle warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on engine revolutions and engine
temperature, and not on mileage.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably.
For the oil life system to work
properly, the system must be reset
every time the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on
to indicate that an oil change
is necessary. See Engine Oil
Messages
on page 5‑47. Change
the oil as soon as possible within
the next 1 000 km (600 miles). It is
possible that, if driving under the best conditions, the oil life system
might not indicate that an oil change
is necessary for over a year.
However, the engine oil and
filter must be changed at least
once a year and at this time
the system must be reset.
For vehicles without the CHANGE
ENGINE OIL SOON message, an
oil change is needed when the OIL
LIFE REMAINING percentage is
near 0%. Your dealer has trained
service people who will perform this
work using genuine parts and reset
the system. It is also important to
check the oil regularly and keep it
at the proper level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 miles)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.

Black plate (2,1)Chevrolet Silverado Owner Manual - 2011
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Communication
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give
your inquiry prompt attention.
Have the following information
available to give the Customer
Assistance representative:
.Vehicle Identification Number
(VIN). This is available from
the vehicle registration or title,
or the plate at the top left of the
instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two,
you can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior
to filing a court action, use of the
program is free of charge and your case will generally be heard within
40 days. If you do not agree with
the decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in
all 50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue
its participation in this program.

Black plate (4,1)Chevrolet Silverado Owner Manual - 2011
13-4 Customer Information
However, we recognize that despite
the good intentions of all parties
involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
Step One
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
Step Two
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.Step Three
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See
Customer Assistance Offices
(United States and Canada)
on
page 13‑4or Customer Assistance
Offices (Mexico)on page 13‑5for
more information.
Customer Assistance
Offices (United States
and Canada)
Chevrolet encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872