Black plate (3,1)Chevrolet Impala Owner Manual - 2011
Service and Maintenance 11-3
Reset the oil life system whenever
the oil is changed. SeeEngine Oil
Life System on page 10‑10.
Every Engine Oil Change
.Change engine oil and filter.
Reset oil life system. See
Engine Oil on page 10‑8 and
Engine Oil Life System on
page 10‑10. An Emission
Control Service.
.Engine coolant level check. See
Engine Coolant on page 10‑16.
.Engine cooling system
inspection. Visual inspection of
hoses, pipes, fittings, and
clamps and replacement,
if needed.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑22.
.Windshield wiper blade
inspection for wear, cracking,
or contamination and windshield
and wiper blade cleaning,
if contaminated. See Exterior
Care on page 10‑76. Worn or damaged wiper blade
replacement. See
Wiper Blade
Replacement on page 10‑27.
.Tire inflation pressures check.
See Tire Pressure on
page 10‑44.
.Tire wear inspection. See Tire
Inspection on page 10‑51.
.Rotate tires if necessary. See
Tire Rotation on page 10‑51.
.Fluids visual leak check (or
every 12 months, whichever
occurs first). A leak in any
system must be repaired and
the fluid level checked.
.Engine air cleaner filter
inspection. See Engine Air
Cleaner/Filter on page 10‑13.
.Brake system inspection
(or every 12 months, whichever
occurs first).
.Steering and suspension
inspection. Visual inspection for
damaged, loose, or missing
parts or signs of wear.
.Body hinges and latches, key
lock cylinders, folding seat
hardware, and rear compartment
hinges lubrication. See
Recommended Fluids and
Lubricants on page 11‑6. More
frequent lubrication may be
required when the vehicle is
exposed to a corrosive
environment. Applying silicone
grease on weatherstrips with a
clean cloth makes them last
longer, seal better, and not stick
or squeak.
.Restraint system component
check. See Safety System
Check on page 3‑24.
.Fuel system inspection for
damage or leaks.
.Exhaust system and nearby heat
shields inspection for loose or
damaged components.
Black plate (4,1)Chevrolet Impala Owner Manual - 2011
11-4 Service and Maintenance
Additional Required Services
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should be
rotated every 12 000 km/
7,500 miles. SeeTire Rotation
on page 10‑51.
At Each Fuel Stop
.Engine oil level check. See
Engine Oil on page 10‑8.
.Engine coolant level check. See
Engine Coolant on page 10‑16.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑22.
Once a Month
.Tire inflation pressures check.
See Tire Pressure on
page 10‑44.
.Tire wear inspection. See Tire
Inspection on page 10‑51.
.Sunroof track and seal
inspection, if equipped.
See Sunroof on page 2‑19. Once a Year
.See
Starter Switch Check on
page 10‑26.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑26.
.See Ignition Transmission Lock
Check on page 10‑27.
.See Park Brake and P (Park)
Mechanism Check on
page 10‑27.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.Throttle system inspection for
interference, binding or for
damaged or missing parts.
Replace parts as needed.
Replace any components that
have high effort or excessive
wear. Do not lubricate
accelerator or cruise control
cables.
.Underbody flushing service. First Engine Oil Change After
Every 40 000 km/25,000 Miles
.Passenger compartment air filter
replacement (or every
24 months, whichever occurs
first). More frequent replacement
may be needed if you drive in
areas with heavy traffic, areas
with poor air quality, or areas
with high dust levels.
Replacement may also be
needed if you notice reduced air
flow, windows fogging up,
or odors. Your dealer can help
you determine when it is the
right time to replace the filter.
Black plate (6,1)Chevrolet Impala Owner Manual - 2011
11-6 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil The engine requires engine oil approved to the dexos™
specification. Oils
meeting this specification can be identified with the dexos™ certification
mark. Look for and use only an engine oil that displays the dexos™
certification mark of the proper viscosity grade. See Engine Oil on
page 10‑8.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See
Engine Coolant on page 10‑16.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 12377967, in
Canada 89021320).
Windshield Washer Optikleen
®Washer Solvent.
Power Steering System GM Power Steering Fluid (GM Part No. U.S. 89021184, in
Canada 89021186).
Automatic Transmission DEXRON
®‐VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in
Canada 10953474).
Black plate (13,1)Chevrolet Impala Owner Manual - 2011
Customer Information 13-13
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs,
GM recommends that you take an
active role in its repair. If you have a
pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify to
the facility that any required
replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair usingaftermarket parts. Discuss this with
your repair professional, and insist
on Genuine GM parts. Remember,
if your vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of your vehicle.
Black plate (16,1)Chevrolet Impala Owner Manual - 2011
13-16 Customer Information
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
Black plate (1,1)Chevrolet Impala Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-18
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-47
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 3-39
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-13
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-40
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-31
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-34
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-31 Airbag System (cont.)
What Will You See After
an Airbag Inflates? . . . . . . . . . . 3-32
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-30
Where Are the Airbags? . . . . . . 3-28
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-39
Passenger Status Indicator . . . 5-16
Readiness Light . . . . . . . . . . . . . . 5-15
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-38
System Check . . . . . . . . . . . . . . . . 3-26
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-12
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-6
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-13
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-12
Alarm System Messages . . . . . 5-34
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-27
Warning Light . . . . . . . . . . . . . . . . . 5-20 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-76
Interior . . . . . . . . . . . . . . . . . . . . . . 10-80
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-7
Audio Players . . . . . . . . . . . . . . . . . 7-14 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Audio System Backglass Antenna . . . . . . . . . . . 7-13
Radio Reception . . . . . . . . . . . . . . 7-12
Theft-Deterrent Feature . . . . . . . . 7-1
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Automatic Transmission . . . . . . . 9-25
Fluid . . . . . . . . . . . . . . . . . . . . . . . . .10-11
Automatic Transmission Shift Lock Control
Function Check . . . . . . . . . . . . . 10-26
Auxiliary Devices . . . . . . . . . . . . . . 7-19
Black plate (2,1)Chevrolet Impala Owner Manual - 2011
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-25Jump Starting . . . . . . . . . . . . . . . 10-70
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-29
Blade Replacement, Wiper . . . 10-27
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-20
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-23 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-27
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-24
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-29
System Messages . . . . . . . . . . . . 5-29
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-16
Bulb Replacement . . . . . . . . . . . . 10-33 Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-5
Halogen Bulbs . . . . . . . . . . . . . . 10-29
Headlamp Aiming . . . . . . . . . . . 10-29
Headlamps . . . . . . . . . . . . . . . . . 10-29 Bulb Replacement (cont.)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-30
License Plate Lamps . . . . . . . 10-33
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . 10-32
Buying New Tires . . . . . . . . . . . . . 10-53
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California
Fuel Requirements . . . . . . . . . . . 9-36
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-24
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Winter Driving . . . . . . . . . . . . . . . . . 9-9
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv CD Player . . . . . . . . . . . . . . . . . . . . . 7-14
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-4
Chains, Tire . . . . . . . . . . . . . . . . . . 10-58
Charging System Light . . . . . . . . 5-16
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-17
Ignition
Transmission Lock . . . . . . . . 10-27
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-43
Lower Anchors and Tethers for Children . . . . . . . . . 3-50
Older Children . . . . . . . . . . . . . . . . 3-41
Securing . . . . . . . . . . 3-55, 3-57, 3-58
Systems . . . . . . . . . . . . . . . . . . . . . . 3-46
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-34
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-76
Interior Care . . . . . . . . . . . . . . . . 10-80
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Black plate (4,1)Chevrolet Impala Owner Manual - 2011
i-4 INDEX
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-37
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-47
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-34
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-34
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-37
Overload . . . . . . . . . . . . . . . . . . . 10-33
Electronic Stability Control . . . . . 9-31
Electronic Stability Control Indicator Light . . . . . . . . . . . . . . . . 5-21
Engine
Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-16
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13 Engine (cont.)
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 5-22
Cooling System . . . . . . . . . . . . . 10-15
Cooling System Messages . . . 5-30
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-24
Overheated Protection Operating Mode . . . . . . . . . . . 10-21
Overheating . . . . . . . . . . . . . . . . 10-19
Power Messages . . . . . . . . . . . . . 5-31
Pressure Light . . . . . . . . . . . . . . . . 5-23
Running While Parked . . . . . . . . 9-24
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-18
Engine Oil Life System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-46
Event Data Recorders . . . . . . . . 13-16
Extender, Safety Belt . . . . . . . . . . 3-24
Exterior Lamp Controls . . . . . . . . . 6-2
F
Filter
Engine Air Cleaner . . . . . . . . . 10-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-59
Flat Tire, Changing . . . . . . . . . . . 10-61
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-84
Fluid Automatic Transmission . . . . .10-11
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-24
Power Steering . . . . . . . . . . . . . 10-21
Washer . . . . . . . . . . . . . . . . . . . . . 10-22
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-5
Front Fog Lamps
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-7