Black plate (20,1)Chevrolet Impala Owner Manual - 2011
7-20 Infotainment System
Phone
Bluetooth
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile to
make and receive phone calls.
The system can be used while the
key is in the ON/RUN or ACC/
ACCESSORY position. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions, and not all phones are
guaranteed to work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”while you are in a voice
recognition menu. Noise:
Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system.
See Steering Wheel Controls on
page 5‑3 for more information.
bg(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c x(Phone On Hook): Press to
end a call, reject a call, or cancel an
operation.
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See your cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands‐Free Calling,
if available. Refer to the OnStar
Owner's Guide for more information.
Black plate (16,1)Chevrolet Impala Owner Manual - 2011
9-16 Driving and Operating
Starting and
Operating
New Vehicle Break-In
Notice:The vehicle does not
need an elaborate break-in. But it
will perform better in the long run
if you follow these guidelines:
.Do not drive at any
one constant speed, fast or
slow, for the first 805 km
(500 miles). Do not make
full-throttle starts. Avoid
downshifting to brake or
slow the vehicle.
.Avoid making hard stops for
the first 322 km (200 miles) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
.Do not tow a trailer during
break-in. See Trailer Towing
on page 9‑44 for the trailer
towing capabilities of your
vehicle and more
information.
Following break‐in, engine speed
and load can be gradually
increased.
Ignition Positions
The ignition switch has four different
positions. To shift out of P (Park), the ignition
must be in ON/RUN and the brake
pedal must be applied.
Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
A (STOPPING THE ENGINE/
LOCK/OFF): When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑18
This position locks the ignition.
It also locks the transmission. This
is the only position in which the
ignition key can be inserted or
removed.
Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-17
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the vehicle is
moving. After shifting to neutral,
firmly apply the brakes and steer
the vehicle to a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑29
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle
needs service.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use
ACC/ACCESSORY, turn the key
clockwise. C (ON/RUN):
This position can
be used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning chime will sound and the
Driver Information Center (DIC) will
display DRIVER DOOR OPEN
when the driver door is opened, the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition. See Door Ajar Messages
on page 5‑29 for more information.
Black plate (18,1)Chevrolet Impala Owner Manual - 2011
9-18 Driving and Operating
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine turned off:
.Audio System
.Power Windows
The radio will work when the key is
in ON/RUN or ACC/ACCESSORY.
Once the key is turned from ON/
RUN to LOCK/OFF the radio will
continue to work 10 minutes or until
the driver door is opened. The
power windows will continue to work
for up to 10 minutes or until any
door is opened.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Notice: Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the ignition to START.
When the engine starts, let go of
the key. The idle speed will slow
down as the engine warms. Do
not race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts. The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START, cranking will be stopped
after 15 seconds to prevent
cranking motor damage. To
prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.
Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-19
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
5‐10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to a maximum of 15 seconds.
Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts, let go of
the key and accelerator. If the
vehicle starts briefly but then
stops again, repeat these steps. This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates.
Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.
Black plate (21,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-21
Steering Column Shift Lever
If the vehicle has a steering column
shift lever, use this procedure to
shift the vehicle into P (Park):
1. Hold the brake pedal down.
2. Move the shift lever into P (Park)by pulling the shift lever toward
you and moving it up as far as it
will go.
3. With your foot still holding the brake pedal down, set the
parking brake. See Parking
Brake on page 9‑29 for more
information.
4. Turn the ignition key to LOCK/OFF.
5. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Console Shift Lever
If the vehicle is equipped with a
console shift lever, use this
procedure to shift the vehicle into
P (Park):
1. Hold the brake pedal down.
2. Move the shift lever into P (Park)by pushing the lever all the way
toward the front of the vehicle.
3. While keeping the brake pedal applied, set the parking brake.
See Parking Brake on page 9‑29
for more information.
4. Turn the ignition key to LOCK/OFF.
5. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Leaving the Vehicle With the
Engine Running
{WARNING
It can be dangerous to leave the
vehicle with the engine running.
The vehicle could move suddenly
if the shift lever is not fully in
P (Park) with the parking brake
firmly set. And, if you leave the
vehicle with the engine running, it
could overheat and even catch
fire. You or others could be
injured. Do not leave the vehicle
with the engine running.
If you have to leave the vehicle with
the engine running, be sure your
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. See Parking Brake on
page 9‑29 for more information.
Black plate (22,1)Chevrolet Impala Owner Manual - 2011
9-22 Driving and Operating
Torque Lock
Torque lock is when the weight
of the vehicle puts too much force
on the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly and then it is difficult
to shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see“Shifting Into Park” in
this section.
If torque lock does occur, your
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
Shifting Out of Park
Automatic Transmission
Shift Lock
The vehicle has an electronic shift
lock release system. The shift lock
release is designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park).
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN and the
regular brake pedal is applied.
The shift lock is always functional
except in the case of a an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10‑70. Console Shift
If the console shift lever cannot be
moved out of P (Park):
1. Apply and maintain the regular
brakes.
2. Turn the ignition to ON/RUN position. See Ignition Positions
on page 9‑16 for more
information.
3. Let up on the shift lever and make sure the shift lever is
pushed all the way into P (Park).
4. Press the shift lever button.
5. Then, move the shift into the desired gear.
If you still cannot move the shift
lever from P (Park), consult your
dealer or a professional towing
service.
Black plate (23,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-23
Column Shift
If the column shift lever cannot be
moved out of P (Park):
1. Apply and maintain the regularbrakes.
2. Turn the ignition key to the ON/RUN position. See Ignition
Positions on page 9‑16 for more
information. 3. Shift out of the P (Park) position
to the N (Neutral) position.
4. Move the vehicle to a safe location.
If you still cannot move the shift
lever from P (Park), consult your
dealer or a professional towing
service.Parking Over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.