
Black plate (3,1)Chevrolet Impala Owner Manual - 2011
Climate Controls 8-3
Air Delivery Mode Control:Turn
clockwise or counterclockwise to
change the direction of the airflow
inside the vehicle.
To change the current mode, select
one of the following:
H(Vent): Air is directed to the
instrument panel outlets.
)(Bi-Level): Air is divided
between the instrument panel
outlets and the floor outlets.
6(Floor): Air is directed to the
floor outlets, with some of the air
directed to the windshield and side
window outlets. In this mode, the
system automatically selects
outside air.
-(Defog): This mode clears the
windshield of fog or moisture. Air is
directed equally to the windshield
and the floor outlets. When defog is
selected, the system turns off
recirculation and runs the air
conditioning compressor unless the
outside temperature is below
4°C (40°F).
0(Defrost): This mode clears
the windshield of fog or frost more
quickly. Air is directed to the
windshield with some air to the side
window vents and the floor vents.
When defrost is selected, the
system automatically forces outside
air into the vehicle. The air
conditioning compressor will run
automatically in this setting, unless
the outside temperature is below
4°C (40°F).
#(Air Conditioning): Press to
turn the air conditioning system on
or off. An indicator light comes
on to show that it is on. The air
conditioning can be selected in any
mode as long as the fan is on and
the outside temperature is above
freezing. A flashing indicator light
indicates that the air conditioning
compressor is currently not
available.
On hot days, open the windows to
let hot inside air escape; then close
them. This helps to reduce the time it takes for the vehicle to cool down.
It also helps the system to operate
more efficiently.
For quick cool down on hot days, do
the following:
1. Select the
Hmode.
2. Press the
#button.
3. Select the coolest temperature for both zones.
4. Select the highest
9speed.
5. When the coolest temperature is selected in the A/C mode, the
system automatically goes into
the recirculation mode to
improve cooling.
Using these settings together for
long periods of time may cause the
air inside the vehicle to become too
dry. To prevent this from happening,
after the air inside the vehicle has
cooled, turn the recirculation
mode off.

Black plate (10,1)Chevrolet Impala Owner Manual - 2011
9-10 Driving and Operating
Blizzard Conditions
Being stuck in snow can be in a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use theRoadside
Assistance Program on page 13‑7.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
Carbon Monoxide (CO) which
cannot be seen or smelled.
It can cause unconsciousness
and even death.
(Continued)
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about
5 cm (2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting.
See Climate Control System
in the Index.(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑24.
Snow can trap exhaust
gases under your vehicle.
This can cause deadly
CO (Carbon Monoxide) gas to
get inside. CO could overcome
you and kill you. You cannot see
it or smell it, so you might not
know it is in your vehicle. Clear
away snow from around the base
of your vehicle, especially any
that is blocking the exhaust.
Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the
engine off and close the window
most of the way to save heat.

Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-17
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the vehicle is
moving. After shifting to neutral,
firmly apply the brakes and steer
the vehicle to a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑29
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle
needs service.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use
ACC/ACCESSORY, turn the key
clockwise. C (ON/RUN):
This position can
be used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning chime will sound and the
Driver Information Center (DIC) will
display DRIVER DOOR OPEN
when the driver door is opened, the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition. See Door Ajar Messages
on page 5‑29 for more information.

Black plate (25,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-25
{WARNING
It can be dangerous to get out of
the vehicle if the automatic
transmission shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running unless you
have to. If you have left the
engine running, the vehicle can
move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
Follow the proper steps to be sure
the vehicle will not move. See
Shifting Into Park on page 9‑20.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9‑41.
Automatic
Transmission
The automatic transmission has a
shift lever on the steering column or
on the console between the seats.
There is a display, located on the
instrument panel cluster, that will
indicate the gear the vehicle is in.
Maximum engine speed is limited on
automatic transmission vehicles
while in P (Park) or N (Neutral) to
protect driveline components from
improper operation.
There are several different positions
for the shift lever. P (Park):
This position locks the
front wheels. It is the best position
to use when the engine is started
because the vehicle cannot
move easily.
{WARNING
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. If you are pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9‑41.
Make sure the shift lever is fully in
P (Park) before starting the engine.

Black plate (27,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-27
driving less than 35 mph (55 km/h)
and D (Drive) for higher speeds
until then.
3 (Third):This position is also used
for normal driving. However, it
reduces vehicle speed more than
D (Drive) without using the brakes.
You might choose 3 (Third) instead
of D (Drive) when driving on hilly,
winding roads, when towing a trailer,
so there is less shifting between
gears and when going down a
steep hill.
2 (Second): This position reduces
vehicle speed even more than
3 (Third) without using the brakes.
You can use 2 (Second) on hills.
It can help control vehicle speed as
you go down steep mountain roads.
You would also want to use the
brakes off and on.
Notice: Driving in 2 (Second) for
more than 25 miles (40 km) or at
speeds over 55 mph (90 km/h)
may damage the transmission. Also, shifting into 2 (Second) at
speeds above 65 mph (105 km/h)
can cause damage. Drive in
3 (Third) or D (Drive) instead of
2 (Second).
1 (First):
This position reduces
vehicle speed even more than
2 (Second) without using the brakes.
You can use it on very steep hills,
or in deep snow or mud. If the shift
lever is in 1 (First) while the vehicle
is moving forward, the transmission
will not shift into first gear until the
vehicle is going slowly enough.
Notice: Spinning the tires or
holding the vehicle in one place
on a hill using only the
accelerator pedal may damage
the transmission. The repair will
not be covered by the vehicle
warranty. If you are stuck, do not
spin the tires. When stopping on
a hill, use the brakes to hold the
vehicle in place.Brakes
Antilock Brake
System (ABS)
The vehicle might have the Antilock
Brake System (ABS), an advanced
electronic braking system that helps
prevent a braking skid.
If the vehicle has ABS, this warning
light comes on briefly when the
vehicle is started.
The warning light is on the
instrument panel cluster. See
Antilock Brake System (ABS)
Warning Light on page 5‑20.

Black plate (29,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-29
Parking Brake
The parking brake is located to the
left of the brake pedal, near the
driver door.
To set the parking brake, hold the
brake pedal down, then push down
the parking brake pedal.
To release the parking brake, hold
the brake pedal down and push the
parking brake pedal. When you lift
your foot off the parking brake
pedal, the pedal will follow it to the
released position.A warning chime will sound and a
brake warning light located on the
instrument panel cluster will come
on, if the parking brake is set, the
ignition is on, and the vehicle speed
is greater than 8 km/h (5 mph).
Notice:
Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking
brake is fully released and the
brake warning light is off before
driving.
If you are towing a trailer and
parking on any hill, see Driving
Characteristics and Towing Tips on
page 9‑41.
Ride Control Systems
Traction Control
System (TCS)
The vehicle may have a Traction
Control System (TCS) that limits
wheel spin. This is especially useful
in slippery road conditions. The
system operates only if it senses
that one or both of the front wheels
are spinning or beginning to lose
traction. When this happens, the
system reduces engine power and
may also upshift the transmission
and apply the front brakes to limit
wheel spin.
This light will flash when the TCS is
limiting wheel spin.

Black plate (30,1)Chevrolet Impala Owner Manual - 2011
9-30 Driving and Operating
The system may be heard or
felt while it is working, but this
is normal.
If cruise control is being used when
TCS begins to limit wheel spin, the
cruise control will automatically
disengage. Cruise control may be
reengaged when road conditions
allow. SeeCruise Control on
page 9‑32.
The TCS operates in all
transmission shift lever positions.
But the system can upshift the
transmission only as high as the
shift lever position chosen, so
use the lower gears only when
necessary. See Automatic
Transmission on page 9‑25.
When the system is on, this warning
light comes on and stays on if there
is a problem.
A SERVICE TRACTION CONTROL
message also appears on the DIC.
When this warning light is on, the
system will not limit wheel spin.
Adjust your driving accordingly.
See Ride Control System Messages
on page 5‑32 for more information.
To limit wheel spin, especially in
slippery road conditions, TCS
should always be left on. But the
system can be turned off if needed.
Turn the system off if the vehicle
gets stuck in sand, mud, or snow and rocking the vehicle is required.
See
If the Vehicle is Stuck on
page 9‑11 for more information.
To turn the system on or off, press
the Traction Control button located
on the instrument panel.
When the system is turned off, the
traction control warning light comes
on and TRACTION CONTROL OFF
appears on the DIC. If the traction
control system is limiting wheel spin
when the button is pressed to turn
the system off, the warning light
comes on and the system will turn
off right away.
Press the Traction Control button
again to turn the system back on.
The Traction Control warning light
should go off.

Black plate (31,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-31
Adding non‐dealer accessories can
affect the vehicle's performance.
SeeAccessories and Modifications
on page 10‑3 for more information.
Electronic Stability
Control (ESC)
Your vehicle may have an Electronic
Stability Control (ESC) system
which combines antilock brake,
traction, and stability control
systems and helps the driver
maintain directional control of the
vehicle in most driving conditions.
When you first start your vehicle
and begin to drive away, the system
performs several diagnostic checks
to ensure there are no problems.
You may hear or feel the system
working. This is normal and does
not mean there is a problem with
your vehicle. The system should
initialize before the vehicle reaches
32 km/h (20 mph). If the system fails to turn on or
activate, the ESC/TCS light will be
on solid, and the SERVICE
STABILITRAK message will be
displayed.
For more information, see
Ride
Control System Messages on
page 5‑32.
This light will flash on the instrument
panel cluster when the ESC system
is both on and activated.
You may also feel or hear the
system working; this is normal.
When the light is on solid and the
SERVICE STABILITRAK message
is displayed, the system will not
assist the driver in maintaining
directional control of the vehicle. Adjust your driving accordingly. See
Ride Control System Messages on
page 5‑32.
The Electronic Stability
Control (ESC) system is
automatically enabled whenever you
start your vehicle. To assist the
driver with vehicle directional
control, especially in slippery road
conditions, you should always leave
the system on. But, you can turn
ESC off if you ever need to.
If the vehicle is in cruise control
when the system begins to assist
the driver maintain directional
control of the vehicle, the ESC/TCS
light will flash and the cruise control
will automatically disengage. When
road conditions allow you to use