
Black plate (20,1)Chevrolet Impala Owner Manual - 2011
9-20 Driving and Operating
Engine Heater
The engine coolant heater can
provide easier starting and
better fuel economy during engine
warm‐up in cold weather conditions
at or below−18°C (0°F). Vehicles
with an engine coolant heater
should be plugged in at least four
hours before starting.
To Use the Engine Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is
attached to the underside of the
diagonal brace, which is located
above the engine air cleaner/
filter assembly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{WARNING
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine parts,
and prevent damage.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Shifting Into Park
{WARNING
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. If you are pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9‑41.

Black plate (26,1)Chevrolet Impala Owner Manual - 2011
9-26 Driving and Operating
The vehicle has an automatic
transmission shift lock control
system. You must fully apply the
brakes first, then press the shift
lever button before you can shift
from P (Park) while the ignition is in
ON/RUN. If you cannot shift out of
P (Park), ease pressure on the shift
lever and push the shift lever all the
way into P (Park) as you maintain
brake application. Then press the
shift lever button and move the shift
lever into another gear. SeeShifting
Out of Park on page 9‑22.
R (Reverse): Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle is Stuck on page 9‑11. N (Neutral):
In this position,
the engine does not connect with
the wheels. To restart the engine
when the vehicle is already moving,
use N (Neutral) only. Also, use
N (Neutral) when the vehicle is
being towed.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park)
or N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle. D (Drive) :
This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 55 km/h (35 mph) or
more, push the accelerator pedal
all the way down.
The transmission will shift down
to the next gear and the vehicle
will have more power.
Downshifting the transmission in
slippery road conditions could result
in skidding, see “Skidding”under
Loss of Control on page 9‑5.
Notice: Driving the vehicle if you
notice that it is moving slowly or
not shifting gears as you increase
speed may damage the
transmission. Have the vehicle
serviced right away. You can
drive in 2 (Second) when you are

Black plate (36,1)Chevrolet Impala Owner Manual - 2011
9-36 Driving and Operating
Gasoline Specifications
At a minimum, gasoline should meet
ASTM specification D 4814 in the
United States or CAN/CGSB‐3.5 or
3.511 in Canada. Some gasolines
contain an octane-enhancing
additive called
methylcyclopentadienyl manganese
tricarbonyl (MMT). We recommend
against the use of gasolines
containing MMT. SeeFuel Additives
on page 9‑36 for additional
information.
California Fuel
Requirements
If the vehicle is certified to meet
California Emissions Standards, it is
designed to operate on fuels that
meet California specifications. See
the underhood emission control
label. If this fuel is not available in
states adopting California emissions
standards, the vehicle will operate
satisfactorily on fuels meeting
federal specifications, but emission
control system performance might be affected. The malfunction
indicator lamp could turn on and the
vehicle might fail a smog‐check test.
See
Malfunction Indicator Lamp on
page 5‑17. If this occurs, return to
your authorized dealer for diagnosis.
If it is determined that the condition
is caused by the type of fuel used,
repairs might not be covered by the
vehicle warranty.
Fuels in Foreign
Countries
If you plan on driving in another
country outside the United States or
Canada, the proper fuel might be
hard to find. Never use leaded
gasoline or any other fuel not
recommended in the previous text
on fuel. Costly repairs caused by
use of improper fuel would not be
covered by the vehicle warranty.
To check the fuel availability, ask an
auto club, or contact a major oil
company that does business in the
country where you will be driving.
Fuel Additives
To provide cleaner air, all gasolines
in the United States are now
required to contain additives that
help prevent engine and fuel system
deposits from forming, allowing the
emission control system to work
properly. In most cases, nothing
should have to be added to the fuel.
However, some gasolines contain
only the minimum amount of
additive required to meet
U.S. Environmental Protection
Agency regulations. To help keep
fuel injectors and intake valves
clean, or if the vehicle experiences
problems due to dirty injectors or
valves, look for gasoline that is
advertised as TOP TIER Detergent
Gasoline. Look for the TOP TIER
label on the fuel pump to ensure
gasoline meets enhanced
detergency standards developed by
the auto companies. A list of
marketers providing TOP TIER
Detergent Gasoline can be found at
www.toptiergas.com.

Black plate (44,1)Chevrolet Impala Owner Manual - 2011
9-44 Driving and Operating
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Scheduled Maintenance on
page 11‑2for more information.
Things that are especially important
in trailer operation are automatic
transmission fluid, engine oil, belts,
cooling system and brake system.
It is a good idea to inspect these
before and during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
on page 10‑19.
Changing a Tire When Trailer
Towing
If the vehicle gets a flat tire while
towing a trailer, be sure to secure
the trailer and disconnect it from the
vehicle before changing the tire.
Trailer Towing
{WARNING
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly.
For example, if the trailer is too
heavy, the brakes may not work
well —or even at all. The driver
and passengers could be
seriously injured. The vehicle may
also be damaged; the resulting
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed.
(Continued)
WARNING (Continued)
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Notice: Pulling a trailer
improperly can damage the
vehicle and result in costly
repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
The vehicle can tow a trailer if it is
equipped with the proper trailer
towing equipment. To identify the
trailering capacity of the vehicle,
read the information in “Weight of
the Trailer” that appears later in this
section. Trailering is different than
just driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability and fuel economy.

Black plate (13,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-13
3. Check both sides of thedipstick, and read the lower
level. The fluid level must be in
the cross-hatched area.
4. If the fluid level is in the acceptable range, push the
dipstick back in all the way.
How to Add Fluid
Refer to Recommended Fluids and
Lubricants on page 11‑6 to
determine what kind of transmission
fluid to use. If the fluid level is low, add only
enough of the proper fluid to bring
the level into the cross-hatched
area on the dipstick.
1. Pull out the dipstick.
2. Using a long-neck funnel, add
enough fluid at the dipstick hole
to bring it to the proper level.
It does not take much fluid,
generally less than 0.5 L (1 pt).
Do not overfill.
Notice: Use of the incorrect
automatic transmission fluid may
damage the vehicle, and the
damages may not be covered by
the vehicle's warranty. Always
use the automatic transmission
fluid listed in Recommended
Fluids and Lubricants on
page 11‑6.
3. After adding fluid, recheck the fluid level as described under
“How to Check Automatic
Transmission Fluid,” earlier in
this section. 4. When the correct fluid level is
obtained, push the dipstick back
in all the way.
Engine Air Cleaner/Filter
The engine air cleaner/filter is
located in the engine compartment
on the driver side of the vehicle.
See Engine Compartment Overview
on page 10‑6 for more information
on location.
When to Inspect the Engine Air
Cleaner/Filter
Inspect the air cleaner/filter at the
scheduled maintenance intervals
and replace it at the first oil change
after each (80 000 km (50,000 mi)
interval. See Scheduled
Maintenance on page 11‑2 for more
information. If driving in dusty/dirty
conditions, inspect the filter at each
engine oil change.

Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-19
5. Install the coolant recovery tankcap and the pressure cap. After
a day or two of driving, when the
engine is cold, check the coolant
level in the recovery tank. If it is
low, refill it to the COLD
FILL line.
If the coolant in the recovery tank is
constantly low, have a dealer
service department inspect the
vehicle for leaks.
Notice: If the pressure cap is not
tightly installed, coolant loss and
possible engine damage may
occur. Be sure the cap is properly
and tightly secured.Engine Overheating
The vehicle has several indicators
to warn of engine overheating.
There is a coolant temperature
gauge and a warning light on the
instrument panel that indicate an
overheated engine condition. See
Engine Coolant Temperature Gauge
on page 5‑13 andEngine Coolant
Temperature Warning Light on
page 5‑22.
In addition, there is an ENGINE
OVERHEATED IDLE ENGINE and
an ENGINE OVERHEATED STOP
ENGINE message displayed on the
vehicle Driver Information Center
(DIC). See Engine Cooling System
Messages on page 5‑30 for more
information.
If it is decided not to lift the hood
when this warning appears, but
instead get service help right away,
see Roadside Assistance Program
on page 13‑7. If it is decided to lift the hood, make
sure the vehicle is parked on a
level surface.
Then check to see if the engine
cooling fans are running. If the
engine is overheating, both fans
should be running. If they are not,
do not continue to run the engine
and have the vehicle serviced.
Notice:
Engine damage from
running the engine without
coolant is not covered by
the warranty.
Notice: If the engine catches fire
while driving with no coolant, the
vehicle can be badly damaged.
The costly repairs would not be
covered by the vehicle warranty.
See Overheated Engine
Protection Operating Mode on
page 10‑21 for information on
driving to a safe place in an
emergency.

Black plate (21,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-21
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see "Overheated
Engine Protection Operating Mode"
in this section.
Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven
to a safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, a significant loss in power
and engine performance will be
noticed. The coolant temperature
gauge will indicate an overheat
condition exists. Driving
extended km (mi) and/or towing a
trailer in the overheat protection
mode should be avoided.Notice:
After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair.
The engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑8.
Power Steering Fluid
The power steering fluid reservoir
is located toward the rear of the
engine compartment on the
passenger side of the vehicle.
See Engine Compartment Overview
on page 10‑6 for reservoir location.
When to Check Power
Steering Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power
Steering Fluid
To check the power steering fluid,
do the following:
1. Turn the key off and let the
engine compartment cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it.
5. Remove the cap again and look at the fluid level on the dipstick.

Black plate (23,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-23
Brakes
This vehicle has disc brakes.
Disc brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time the vehicle is
moving, except when applying the
brake pedal firmly.
{WARNING
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
Notice: Continuing to drive with
worn-out brake pads could result
in costly brake repair. Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in
Capacities and
Specifications on page 12‑2.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service might be
required.
Brake Adjustment
Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.
Replacing Brake System Parts
The braking system on a vehicle is
complex. Its many parts have to be
of top quality and work well together
if the vehicle is to have really good
braking. The vehicle was designed
and tested with top-quality brake
parts. When parts of the braking
system are replaced, be sure to get
new, approved replacement parts.
If this is not done, the brakes might
not work properly. For example,
installing disc brake pads that are
wrong for the vehicle, can change
the balance between the front and
rear brakes —for the worse. The
braking performance expected can
change in many other ways if the
wrong replacement brake parts are
installed.