
Black plate (16,1)Chevrolet Impala Owner Manual - 2011
5-16 Instruments and Controls
Passenger Airbag Status
Indicator
The vehicle has the passenger
sensing system. SeePassenger
Sensing System on page 3‑34 for
important safety information. The
instrument panel has a passenger
airbag status indicator.
United States
Canada
When the vehicle is started, the
passenger airbag status indicator
will light ON and OFF, or the symbol
for on and off, for several seconds as a system check. If you are using
remote start, if equipped, to start the
vehicle from a distance, you may
not see the system check. Then,
after several more seconds, the
status indicator will light either
ON or OFF, or either the on or off
symbol to let you know the status of
the right front passenger frontal
airbag.
If the word ON or the on symbol is
lit on the passenger airbag status
indicator, it means that the right
front passenger frontal airbag is
enabled (may inflate).
If the word OFF or the off symbol is
lit on the airbag status indicator, it
means that the passenger sensing
system has turned off the right front
passenger frontal airbag.
If, after several seconds, both status
indicator lights remain on, or if there
are no lights at all, there may be a
problem with the lights or the
passenger sensing system.
See your dealer for service.
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See
Airbag Readiness
Light on page 5‑15 for more
information, including important
safety information.
Charging System Light
This light comes on briefly when the
ignition key is turned to START, but
the engine is not running, as a
check to show it is working.

Black plate (33,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-33
If this message still stays on or
turns back on again while you are
driving, your vehicle needs service.
Have the system inspected by your
dealer as soon as possible.
SERVICE TRACTION
CONTROL
If your vehicle has the Traction
Control System (TCS), this message
displays when the system is not
functioning properly. A warning light
also appears on the instrument
panel cluster. SeeTraction Control
System (TCS) Warning Light on
page 5‑21. See Traction Control
System (TCS) on page 9‑29 for
more information. Have the TCS
serviced by your dealer as soon
as possible.
STABILITRAK NOT READY
If your vehicle has Electronic
Stability Control (ESC), this
message may display and the
ESC/TCS light on the instrument
panel cluster may be on after first driving the vehicle and exceeding
30 km/h (19 mph) for 30 seconds.
The ESC system is not functional
until the light has turned off. See
Electronic Stability Control (ESC) on
page 9‑31
for more information.
TRACTION CONTROL OFF
If your vehicle has the Traction
Control System (TCS), this
message displays when the
TCS turns off. See Traction Control
System (TCS) on page 9‑29 for
more information.
This message may display when
the ignition is in ON/RUN and
disappears after 10 seconds, unless
it is acknowledged or an urgent
warning appears.
Any of the following conditions may
cause the TCS to turn off:
.The TCS is turned off by
pressing the traction control
button. See Traction Control
System (TCS) on page 9‑29 for
more information.
.The battery is low.
.There is a TCS failure. See your
dealer for service.
TRACTION CONTROL ON
If your vehicle has the Traction
Control System (TCS), this message
displays when the TCS is turned on.
See Traction Control System (TCS)
on page 9‑29 for more information.
Airbag System Messages
SERVICE AIR BAG
This message displays when there
is a problem with the airbag system.
Have your vehicle serviced by your
dealer immediately. See Airbag
Readiness Light on page 5‑15 for
more information.

Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-17
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the vehicle is
moving. After shifting to neutral,
firmly apply the brakes and steer
the vehicle to a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑29
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle
needs service.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use
ACC/ACCESSORY, turn the key
clockwise. C (ON/RUN):
This position can
be used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning chime will sound and the
Driver Information Center (DIC) will
display DRIVER DOOR OPEN
when the driver door is opened, the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition. See Door Ajar Messages
on page 5‑29 for more information.

Black plate (4,1)Chevrolet Impala Owner Manual - 2011
10-4 Vehicle Care
GM Accessories are designed to
complement and function with other
systems on the vehicle. Your GM
dealer can accessorize the vehicle
using genuine GM Accessories.
When you go to your GM dealer and
ask for GM Accessories, you will
know that GM-trained and
supported service technicians will
perform the work using genuine
GM Accessories.
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle on
page 3‑39.Vehicle Checks
Doing Your Own
Service Work
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.
(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. English and metric
fasteners can be easily
confused. If the wrong
fasteners are used, parts can
later break or fall off.
You could be hurt.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13‑13.

Black plate (12,1)Chevrolet Impala Owner Manual - 2011
13-12 Customer Information
Insuring Your Vehicle
Protect your investment in your
GM vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that
your vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.If your vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a
police officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13‑7.Gather the following information:
.Driver's name, address, and
telephone number
.Driver's license number
.Owner's name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in
this section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑32.

Black plate (8,1)Chevrolet Impala Owner Manual - 2011
i-8 INDEX
N
Navigation SystemVehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-17
Net, Convenience . . . . . . . . . . . . . . 4-2
New Vehicle Break-In . . . . . . . . . . 9-16
O
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Pressure Light . . . . . . . . . . . . . . . . 5-23
Older Children, Restraints . . . . . 3-41
Online Owner Center . . . . . . . . . . 13-5
OnStar
®System . . . . . . . . . . . . . . . 1-20
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-21
Overheating, Engine . . . . . . . . . . 10-19
P
Parade Dimming . . . . . . . . . . . . . . . . 6-7
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-20
Shifting Out of . . . . . . . . . . . . . . . . 9-22
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-29
Brake and P (Park)Mechanism Check . . . . . . . . 10-27
Over Things That Burn . . . . . . . 9-23
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-16
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-34 Perchlorate Materials
Requirements, California . . . . . 10-3
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-20
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-18
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-21
Windows . . . . . . . . . . . . . . . . . . . . . 2-17
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-17
Program Courtesy Transportation . . . . . . 13-9
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-3