
Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Storage 4-1
Storage
Storage Compartments
Glove Box . . . . . . . . . . . . . . . . . . . . 4-1
Cupholders . . . . . . . . . . . . . . . . . . . 4-1
Sunglasses Storage . . . . . . . . . . 4-1
Armrest Storage . . . . . . . . . . . . . . 4-1
Rear Storage . . . . . . . . . . . . . . . . . 4-2
Center Console Storage . . . . . . 4-2
Additional Storage Features
Convenience Net . . . . . . . . . . . . . 4-2
Storage
Compartments
Glove Box
Lift up on the glove box lever to
open it.
Cupholders
Cupholders may be built into the
front center console, front portion of
the front center seat, and rear
armrest of the vehicle.
Sunglasses Storage
A storage compartment for
sunglasses may be located above
the rearview mirror. Push on the
cover to open the compartment.
Armrest Storage
For vehicles with a rear seat
armrest, pull the tab on the armrest
forward to access it.

Black plate (6,1)Chevrolet Impala Owner Manual - 2011
6-6 Lighting
Interior Lighting
Instrument Panel
Illumination Control
D
(Instrument Panel
Brightness): The knob with this
symbol on it is located next to the
exterior lamps control to the left of
the steering wheel. Push the knob in
all the way until it extends out and
then turn the knob clockwise or
counterclockwise to brighten or dim
the lights. Push the knob back in
when finished.
Courtesy Lamps
When a door is opened, the
courtesy lamps automatically come
on. They make it easy for you to
enter and leave your vehicle. You
can also manually turn these lamps
on by fully turning the instrument
panel brightness control clockwise. The reading lamps, located on the
rearview mirror, can be turned on or
off independent of the automatic
courtesy lamps, when the doors
are closed.
Dome Lamps
The center mounted dome lamp
overhead comes on when a door is
opened. This lamp can also be
turned on by turning the instrument
panel brightness control clockwise.
Reading Lamps
The vehicle has reading lamps that
also act as the dome lamp. Press
the button near each lamp to turn
them on and off.
Map Lamps
The vehicle has map lamps on the
rearview mirror. Press the button
near each lamp on the mirror to turn
the map lamps on and off.
Lighting Features
Entry Lighting
For vehicles with courtesy lamps,
they come on and stay on for a set
time whenever the unlock symbol is
pressed on the Remote Keyless
Entry (RKE) transmitter.
If a door is opened, the lamps stay
on while it is open and then turn off
automatically about 20 seconds
after the door is closed. If the unlock
symbol is pressed and no door is
opened, the lamps turn off after
about 20 seconds.
Entry lighting includes a feature
called theater dimming. With theater
dimming, the lamps do not turn off
at the end of the delay time.
Instead, they slowly dim and then
go out. The delay time is canceled if
the ignition key is turned to ON/RUN
or the power door lock switch is
pressed. The lamps will dim
right away.

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Climate Controls 8-5
For vehicles with heated outside
rearview mirrors, the mirrors heat to
help clear fog or frost from the
surface of the mirror when the rear
window defog button is pressed.
SeePower Mirrors on page 2‑15.
Do not drive the vehicle until all the
windows are clear.
Notice: Do not use anything
sharp on the inside of the rear
window. If you do, you could cut
or damage the warming grid, and
the repairs would not be covered
by the vehicle warranty. Do not
attach a temporary vehicle
license, tape, a decal or anything
similar to the defogger grid.Air Vents
Use the thumbwheel located below
or to the side of the outlet, to
change the direction of the air flow.
Operation Tips
.Clear away any ice, snow,
or leaves from the air inlets at
the base of the windshield that
may block the flow of air into
the vehicle.
.Use of non-GM approved hood
deflectors may adversely affect
the performance of the system.
.Keep the path under the front
seats clear of objects to help
circulate the air inside the
vehicle more effectively.
.If the airflow seems low when
the fan is at the highest setting,
the passenger compartment air
filter, if equipped, may need to
replaced. For more information,
see Passenger Compartment Air
Filter on page 8‑6 and
Scheduled Maintenance on
page 11‑2.
.If fogging reoccurs while in vent
or bi-level modes with mild
temperature throughout the
vehicle, turn on the air
conditioner to reduce
windshield fogging.

Black plate (6,1)Chevrolet Impala Owner Manual - 2011
9-6 Driving and Operating
Skidding
In a skid, a driver can lose control of
the vehicle. Defensive drivers avoid
most skids by taking reasonable
care suited to existing conditions,
and by not overdriving those
conditions. But skids are always
possible.
The three types of skids correspond
to the vehicle's three control
systems. In the braking skid, the
wheels are not rolling. In the
steering or cornering skid, too much
speed or steering in a curve causes
tires to slip and lose cornering force.
And in the acceleration skid, too
much throttle causes the driving
wheels to spin.
If the vehicle starts to slide, ease
your foot off the accelerator pedal
and quickly steer the way you want
the vehicle to go. If you start
steering quickly enough, the vehicle
may straighten out. Always be ready
for a second skid if it occurs.Of course, traction is reduced when
water, snow, ice, gravel, or other
material is on the road. For safety,
slow down and adjust your driving to
these conditions. It is important to
slow down on slippery surfaces
because stopping distance will be
longer and vehicle control more
limited.
While driving on a surface with
reduced traction, try to avoid
sudden steering, acceleration,
or braking, including reducing
vehicle speed by shifting to a lower
gear. Any sudden changes could
cause the tires to slide. You may not
realize the surface is slippery until
the vehicle is skidding. Learn to
recognize warning clues
—such as
enough water, ice, or packed snow
on the road to make a mirrored
surface —and slow down when you
have any doubt. If the vehicle has the Antilock Brake
System (ABS), remember: It helps
avoid only the braking skid. If the
vehicle does not have ABS, then in
a braking skid, where the wheels
are no longer rolling, release
enough pressure on the brakes to
get the wheels rolling again. This
restores steering control. Push the
brake pedal down steadily when you
have to stop suddenly. As long as
the wheels are rolling, you will have
steering control.

Black plate (8,1)Chevrolet Impala Owner Manual - 2011
9-8 Driving and Operating
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park your vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep interior temperature cool.
.Keep your eyes moving—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.

Black plate (10,1)Chevrolet Impala Owner Manual - 2011
9-10 Driving and Operating
Blizzard Conditions
Being stuck in snow can be in a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use theRoadside
Assistance Program on page 13‑7.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
Carbon Monoxide (CO) which
cannot be seen or smelled.
It can cause unconsciousness
and even death.
(Continued)
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about
5 cm (2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting.
See Climate Control System
in the Index.(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑24.
Snow can trap exhaust
gases under your vehicle.
This can cause deadly
CO (Carbon Monoxide) gas to
get inside. CO could overcome
you and kill you. You cannot see
it or smell it, so you might not
know it is in your vehicle. Clear
away snow from around the base
of your vehicle, especially any
that is blocking the exhaust.
Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the
engine off and close the window
most of the way to save heat.

Black plate (42,1)Chevrolet Impala Owner Manual - 2011
9-42 Driving and Operating
Driving with a Trailer
Towing a trailer requires a certain
amount of experience. Get to know
the rig before setting out for the
open road. Get acquainted with the
feel of handling and braking with the
added weight of the trailer. And
always keep in mind that the vehicle
you are driving is now longer and
not as responsive as the vehicle is
by itself.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires and mirror adjustments. If the
trailer has electric brakes, start the
vehicle and trailer moving and then
apply the trailer brake controller by
hand to be sure the brakes are
working. This checks the electrical
connection at the same time.
During the trip, check occasionally
to be sure that the load is secure,
and that the lamps and any trailer
brakes are still working.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations
that require heavy braking and
sudden turns.
Passing
More passing distance is needed
when towing a trailer. Because the
rig is longer, it is necessary to go
much farther beyond the passed
vehicle before returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. Then, to move
the trailer to the left, move that hand
to the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
Notice:Making very sharp turns
while trailering could cause the
trailer to come in contact with the
vehicle. The vehicle could be
damaged. Avoid making very
sharp turns while trailering.
When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
Turn Signals When Towing a
Trailer
The arrows on the instrument panel
flash whenever signaling a turn or
lane change. Properly hooked up,
the trailer lamps also flash, telling
other drivers the vehicle is turning,
changing lanes or stopping.
When towing a trailer, the arrows
on the instrument panel flash for
turns even if the bulbs on the
trailer are burned out.

Black plate (36,1)Chevrolet Impala Owner Manual - 2011
10-36 Vehicle Care
FusesUsage
FAN 1 Cooling Fan 1
FAN 2 Cooling Fan 2
FOG LAMPS Fog Lamps
(If Equipped)
FUEL/PUMP Fuel Pump
HDLP MDL Headlamp
Module
HORN Horn
HTD MIR Heated Mirror
INJ 1 Injector 1
INJ 2 Injector 2
INT LIGHTS Interior Lamps
INT LTS/
PNL DIM Interior Lamps,
Instrument Panel
Dimmer
LT HI BEAM Driver Side
High‐Beam
Headlamp
LT LO BEAM Driver Side
Low‐Beam
Headlamp Fuses
Usage
LT PARK Driver Side
Parking Lamp
LT SPOT Left Spot
LT T/SIG Driver Side Turn
Signal Lamp
ONSTAR OnStar
®
PWR DROP/
CRANK Power Drop,
Crank
RADIO Audio System
RT HI BEAM Passenger Side
High‐Beam
Headlamp
RT LO BEAM Passenger Side
Low‐Beam
Headlamp
RT PARK Passenger Side
Parking Lamp
RT SPOT Right Spot
RT T/SIG Passenger Side
Turn Signal Lamp Fuses Usage
RVC SEN Regulated
Voltage Control
Sensor
STRG WHL Steering Wheel
STRTR Starter
TRANS Transmission
WPR Wiper
WSW Windshield Wiper
Relay Usage
A/C
CMPRSR Air Conditioning
Compressor
FAN 1 Cooling Fan 1
FAN 2 Cooling Fan 2
FAN 3 Cooling Fan 3
FUEL/PUMP Fuel Pump
PWR/TRN Powertrain
REAR
DEFOG Rear Defogger
STRTR Starter