
Black plate (66,1)Chevrolet Impala Owner Manual - 2011
10-66 Vehicle Care
Notice:Improperly tightened
wheel nuts can lead to brake
pulsation and rotor damage. To
avoid expensive brake repairs,
evenly tighten the wheel nuts in
the proper sequence and to the
proper torque specification. See
Capacities and Specifications on
page 12‑2 for the wheel nut
torque specification.
11. Tighten the wheel nuts firmly in a crisscross sequence
as shown. Notice:
Wheel covers will not fit
on your vehicle's compact spare.
If you try to put a wheel cover on
the compact spare, the cover or
the spare could be damaged.
Storing a Flat or Spare Tire
and Tools
{WARNING
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
After the compact spare tire has
been installed on the vehicle, store
the flat tire in the trunk. When storing a full-size tire, use the
extension with the extension
protector, located in the foam
holder, to help avoid wheel surface
damage.
To store a full-size tire:
1. Install the tools in their original
location in the trunk area and
secure.
2. Place the tire valve stem facing down and the protector/guide
placed through a wheel bolt hole
and threaded onto the bolt
screw.
3. Remove the protector and attach the retainer securely
4. Store the cover as far forward as possible.

Black plate (68,1)Chevrolet Impala Owner Manual - 2011
10-68 Vehicle Care
Full-Size Flat TireA. Retainer
B. Full-Size Flat Tire
C. Protective Guide
D. Extension Bolt Screw
E. Wing Nut
F. Jack
G. Wheel Wrench
H. Foam Holder
I. Bolt Screw
Compact Spare Tire
{WARNING
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.

Black plate (70,1)Chevrolet Impala Owner Manual - 2011
10-70 Vehicle Care
Jump Starting
For more information about the
vehicle battery, seeBattery on
page 10‑25.
If your vehicle's battery has run
down, you may want to use another
vehicle and some jumper cables to
start your vehicle. Be sure to use
the following steps to do it safely.
{WARNING
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you. Notice:
Ignoring these steps
could result in costly damage to
the vehicle that would not be
covered by the warranty.
Trying to start the vehicle by
pushing or pulling it will not
work, and it could damage
the vehicle.
1. Check the other vehicle. It must
have a 12‐volt battery with a
negative ground system.
Notice: If the other vehicle's
system is not a 12-volt system
with a negative ground, both
vehicles can be damaged. Only
use vehicles with 12-volt systems
with negative grounds to jump
start your vehicle. 2. Get the vehicles close enough
so the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they are,
it could cause a ground
connection you do not want. You
would not be able to start your
vehicle, and the bad grounding
could damage the electrical
systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in
N (Neutral) before setting the
parking brake.
Notice: If you leave the radio or
other accessories on during the
jump starting procedure, they
could be damaged. The repairs
would not be covered by the
warranty. Always turn off the
radio and other accessories
when jump starting the vehicle.

Black plate (71,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-71
3. Turn off the ignition on bothvehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all lamps that are not
needed. This will avoid sparks
and help save both batteries.
And it could save the radio!
4. Open the hoods and locate the batteries. Find the positive (+)
and negative (−) terminal
locations on each vehicle.
You will not need to access your
battery for jump starting. Your
vehicle has a remote positive (+)
jump starting terminal for that
purpose. The remote positive (+)
terminal is located in the engine
compartment on the passenger
side of the vehicle, on the
underhood fuse block. See
Engine Compartment Overview
on page 10‑6 for more
information on location.
To uncover the remote
positive (+) terminal, remove
the fuse block cover. You
should always use the remote
positive (+) terminal instead
of the positive (+) terminal on
the battery.
{WARNING
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
{WARNING
Using an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.

Black plate (72,1)Chevrolet Impala Owner Manual - 2011
10-72 Vehicle Care
{WARNING
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Check that the jumper cables do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a
heavy, unpainted metal engine
part or to a remote negative (−)
terminal if the vehicle has one. Do not connect positive (+) to
negative (−), or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this can
cause sparks.
6. Connect the red positive (+) cable to the positive (+) terminal
location of the vehicle with the
dead battery. Use a remote
positive (+) terminal if the vehicle
has one.
7. Do not let the other end touch metal. Connect it to the
positive (+) terminal location of
the vehicle with the good battery.
Use a remote positive (+)
terminal if the vehicle has one. 8. Now connect the black
negative (−) cable to the
negative (−) terminal location of
the vehicle with the good battery.
Use a remote negative (−)
terminal if the vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (−)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part or
to a remote negative (−) terminal
on the vehicle with the dead
battery.
9. Connect the other end of the negative (−) cable at least 45 cm
(18 in) away from the dead
battery, but not near engine
parts that move. The electrical
connection is just as good there,
and the chance of sparks getting
back to the battery is much less.

Black plate (83,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-83
permanently change the
appearance and feel of the leather
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the vehicle's interior
because they can alter the
appearance by increasing the gloss
in a non-uniform manner
Instrument Panel, Vinyl and
other Plastic Surfaces
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces. Manycommercial cleaners and coatings
that are sold to preserve and protect
soft plastic surfaces may
permanently change the
appearance and feel of the
interior and are not recommended.
Do not use silicone or wax-based
products, or those containing
organic solvents to clean the
vehicle's interior because they can
alter the appearance by increasing
the gloss in a non-uniform manner.
Some commercial products may
increase gloss on the instrument
panel. The increase in gloss may
cause annoying reflections in the
windshield and even make it difficult
to see through the windshield under
certain conditions.
Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.

Black plate (84,1)Chevrolet Impala Owner Manual - 2011
10-84 Vehicle Care
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
accelerator or brake pedal.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mat
The driver side floor mat is held in
place by one hook-type retainer.
1. Pull up on the rear of the mat to
remove it from the hooks.
2. Reinstall the floor mat by lining up the openings on the floor mat
over the hooks and push it down
into position.
3. Make sure the floor mat is properly secured and verify that
it does not interfere with the
accelerator or brake pedals.

Black plate (2,1)Chevrolet Impala Owner Manual - 2011
11-2 Service and Maintenance
{WARNING
Performing maintenance work can
be dangerous. Some jobs can
cause serious injury. Perform
maintenance work only if you
have the required know-how and
the proper tools and equipment.
If in doubt, see your dealer to
have a qualified technician do the
work. SeeDoing Your Own
Service Work on page 10‑4.
At your dealer, you can be certain
that you will receive the highest
level of service available. Your
dealer has specially trained
service technicians, uses genuine
replacement parts, as well as,
up‐to‐date tools and equipment to
ensure fast and accurate
diagnostics. The proper replacement parts,
fluids, and lubricants to use are
listed in
Recommended Fluids and
Lubricants on page 11‑6 and
Maintenance Replacement Parts on
page 11‑8. We recommend the use
of genuine parts from your dealer.
Rotation of New Tires
To maintain ride, handling, and
performance of the vehicle, it is
important that the first rotation
service for new tires be performed.
Tires should be rotated every
12 000 km/7,500 miles. See Tire
Rotation on page 10‑51.
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter.
See Engine Oil on page 10‑8.
An Emission Control Service.
When the CHANGE ENGINE OIL
SOON message displays, service is
required for the vehicle as soon as
possible, within the next 1 000 km/
600 miles. If driving under the best
conditions, the engine oil life system
might not indicate the need for
vehicle service for more than a year.
The engine oil and filter must be
changed at least once a year and
the oil life system must be reset.
Your dealer has trained service
technicians who will perform this
work and reset the system. If the
engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles
since the last service.