Black plate (75,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-75
Dinghy Towing
Notice:If the vehicle is
towed with all four wheels
on the ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty.
Do not tow the vehicle with all
four wheels on the ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used.
See “Dolly Towing” that follows for
more information.
Dolly Towing
Use the following procedure to dolly
tow the vehicle from the front:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Firmly set the parking brake. 5. Use an adequate clamping
device designed for towing to
ensure that the front wheels are
locked into the straight position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to LOCK/OFF and remove the key.
Black plate (78,1)Chevrolet Impala Owner Manual - 2011
10-78 Vehicle Care
Aluminum Wheels
Notice:Using strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, could
damage the surface of the
wheel(s). The repairs would not
be covered by the vehicle
warranty. Use only approved
cleaners on aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft,
clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft
clean towel. A wax may then be
applied.
Notice: Using chrome polish on
aluminum wheels could damage
the wheels. The repairs would not
be covered by the vehicle
warranty. Use chrome polish on
chrome wheels only. The surface of these wheels is
similar to the painted surface of the
vehicle. Do not use strong soaps,
chemicals, abrasive polishes,
abrasive cleaners, cleaners with
acid, or abrasive cleaning brushes
on them because they could
damage the surface. Do not use
chrome polish on aluminum wheels.
Notice:
Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the vehicle warranty.
Never drive a vehicle that has
aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes.
Tires
To clean the tires, use a stiff brush
with tire cleaner.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Black plate (2,1)Chevrolet Impala Owner Manual - 2011
12-2 Technical Data
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. SeeRecommended Fluids and
Lubricants on page 11‑6 for more information.
Application Capacities
Metric English
Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge
amount, see the refrigerant label located under the hood. See your dealer for more information.
Automatic Transmission (Bottom Pan Removal) 7.0 L 7.4 qt
Cooling System Including Reservoir 3.5L and 3.9L V6 FlexFuel Engines 9.6 L 10.1 qt
Engine Oil with Filter 3.5L and 3.9L V6 FlexFuel Engines 3.8 L 4.0 qt
Fuel Tank 66.2 L 17.5 gal
Wheel Nut Torque 140 Y100 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
Black plate (6,1)Chevrolet Impala Owner Manual - 2011
13-6 Customer Information
My GM Canada (Canada)—
www.gm.ca
My GM Canada is a
password-protected section of
www.gm.ca where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools
and services you will have
access to:
.My Showroom: Find and save
information on vehicles and
current offers in your area.
.My Dealers: Save details such
as address and phone number
for each of your preferred GM
dealers.
.My Driveway: Access quick links
to parts and service estimates,
check trade-in values,
or schedule a service
appointment by adding the
vehicles you own to your
driveway profile.
.My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM.ca
section within www.gm.ca.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for your vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Black plate (10,1)Chevrolet Impala Owner Manual - 2011
i-10 INDEX
Safety System Check . . . . . . . . . . 3-24
Satellite Radio . . . . . . . . . . . . . . . . . . 7-8
Scheduled Maintenance . . . . . . . 11-2
Scheduling Appointments . . . . . . 13-9
SeatsAdjustment, Front . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-4
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-7
Lumbar Adjustment, Front . . . . . 3-4
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Reclining Seatbacks . . . . . . . . . . . 3-5
Securing Child Restraints . . . . . . . . 3-55, 3-57, 3-58
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-12
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-17
Maintenance Records . . . . . . . . 11-9 Service (cont.)
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . 13-13
Scheduling Appointments . . . . . 13-9
Vehicle Messages . . . . . . . . . . . . 5-34
Servicing the
Airbag-Equipped Vehicle . . . . . 3-38
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-26
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-20
Out of Park . . . . . . . . . . . . . . . . . . . 9-22
Sidemarker Bulb Replacement . . . . . . . . . . 10-32
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-5
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-68
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2 Speedometer . . . . . . . . . . . . . . . . . . 5-12
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-26
Starting the Engine . . . . . . . . . . . . 9-18
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-21
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-32
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-11
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-18
Sunglass Storage . . . . . . . . . . . . . . . 4-1
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Black plate (11,1)Chevrolet Impala Owner Manual - 2011
INDEX i-11
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
TaillampsBulb Replacement . . . . . . . . . . 10-32
Text Telephone (TTY) Users . . . 13-5
Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires Buying New Tires . . . . . . . . . . . 10-53
Chains . . . . . . . . . . . . . . . . . . . . . . 10-58
Changing . . . . . . . . . . . . . . . . . . . 10-61
Compact Spare . . . . . . . . . . . . . 10-68
Designations . . . . . . . . . . . . . . . 10-41
Different Size . . . . . . . . . . . . . . . 10-55
If a Tire Goes Flat . . . . . . . . . . 10-59
Inflation Monitor System . . . . 10-47
Inspection . . . . . . . . . . . . . . . . . . 10-51
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-22 Tires (cont.)
Pressure Monitor System . . . 10-46
Rotation . . . . . . . . . . . . . . . . . . . . 10-51
Sidewall Labeling . . . . . . . . . . . 10-39
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-41
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-55
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-57
Wheel Replacement . . . . . . . . 10-57
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-52
Towing
Driving Characteristics . . . . . . . . 9-41
Equipment . . . . . . . . . . . . . . . . . . . . 9-46
General Information . . . . . . . . . . 9-41
Recreational Vehicle . . . . . . . . 10-74
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-44
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-74 Traction
Control System (TCS) . . . . . . . . 9-29
Control System Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Trailer Towing . . . . . . . . . . . . . . . . . 9-44
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-25
Fluid, Automatic . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-9
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Turn Signal Bulb Replacement . . . . . . . . . . 10-32
Black plate (12,1)Chevrolet Impala Owner Manual - 2011
i-12 INDEX
U
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-55
Universal Remote System . . . . . 5-42 Operation . . . . . . . . . . . . . . . . . . . . . 5-47
Programming . . . . . . . . . . . . . . . . . 5-42
Using this Manual . . . . . . . . . . . . . . . . iv
V
Vehicle
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Load Limits . . . . . . . . . . . . . . . . . . . 9-12
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Personalization . . . . . . . . . . . . . . . 5-36
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-12
Towing . . . . . . . . . . . . . . . . . . . . . . 10-74 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-44
Vehicle Identification Number (VIN) . . . . . . . . . . . . . . . . . 12-1
Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Reminder
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-5
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
W
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 5-10
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-4
Washer Fluid . . . . . . . . . . . . . . . . . 10-22
Washer Fluid Messages . . . . . . . 5-36 Wheels
Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-57
Different Size . . . . . . . . . . . . . . . 10-55
Replacement . . . . . . . . . . . . . . . 10-57
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-52
Where to Put the Restraint . . . . 3-48
Windows . . . . . . . . . . . . . . . . . . . . . . 2-16 Power . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter Driving . . . . . . . . . . . . . . . . . . 9-9
Wiper Blade Replacement . . . . 10-27