2011 CHEVROLET EXPRESS automatic transmission

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
2015 Chevrolet Express Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-12
Interior Mirrors . . . . . . . . . . . . . . . . 2-13
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-4
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-17
Child Restraints . . . . . . . . . . . . . . 3-28 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . 5-9
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-29
Vehicle Personalization . . . . . . . 5-38
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-11
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-28
Ride Control Systems . . . . . . . . 9-29
Cruise Control . . . . . . . . . . . . . . . . 9-32
Driver Assistance Systems . . . 9-35
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Trailer Towing . . . . . . . . . . . . . . . . 9-44
Conversions and Add-Ons . . . 9-54
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-28
Bulb Replacement . . . . . . . . . . 10-29
Electrical System . . . . . . . . . . . . 10-34
Wheels and Tires . . . . . . . . . . . 10-41

Black plate (36,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
5-36 Instruments and Controls
Tire Messages
CHECK TIRE PRESSURE or
TIRE LOW ADD AIR TO TIRE
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the
tires is low. The low tire pressure
warning light will also come on. See
Tire Pressure Light on page 5-22.
This message will also indicate
which tire needs to be checked. You
can receive more than one tire
pressure message at a time. To
read the other messages that may
have been sent at the same time,
press the set/reset button. If a tire
pressure message appears on
the DIC, stop as soon as you can.
Have the tire pressures checked
and set to those shown on the
Tire Loading Information label. See
Tires on page 10-41,Vehicle Load
Limits on page 9-9, and Tire
Pressure on page 10-50. The DIC also shows the tire
pressure values. See
Driver
Information Center (DIC) on
page 5-24.SERVICE TIRE MONITOR
SYSTEM
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays if a part on the
system is not working properly. The
tire pressure light also flashes and
then remains on during the same
ignition cycle. See Tire Pressure
Light on page 5-22. Several
conditions may cause this message
to appear. See Tire Pressure
Monitor Operation on page 10-52 for
more information. If the warning
comes on and stays on, there may
be a problem with the TPMS. See
your dealer.
TIRE LEARNING ACTIVE
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays when the system
is re-learning the tire positions on
the vehicle. See Driver Information
Center (DIC) on page 5-24 for more
information. The tire positions must
be re-learned after rotating the tires
or after replacing a tire or sensor.
See Tire Inspection on page 10-56,
Tire Rotation on page 10-56, Tire
Pressure Monitor Operation on
page 10-52, and Tire Pressure on
page 10-50 for more information.
Transmission Messages
GRADE BRAKING DISABLED
This message displays when the
grade braking has been disabled
with the Tow/Haul Mode button on
the end of the shift lever. See Tow/
Haul Mode on page 9-27, Automatic
Transmission on page 9-22, and
Cruise Control on page 9-32.

Black plate (37,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Instruments and Controls 5-37
GRADE BRAKING ENABLED
This message displays when the
grade braking has been enabled
with the Tow/Haul Mode button on
the end of the shift lever. SeeTow/
Haul Mode on page 9-27, Automatic
Transmission on page 9-22, and
Cruise Control on page 9-32.
GRADE BRAKING ON
This message displays when the
grade braking has been activated
while driving on downhill grades.
This message will only appear the
first time the feature is activated in
an ignition cycle. See Tow/Haul
Mode on page 9-27, Automatic
Transmission on page 9-22, and
Cruise Control on page 9-32.
SERVICE TRANSMISSION
This message displays when there
is a problem with the transmission.
See your dealer for service.
TRANSMISSION HOT IDLE
ENGINE
{Caution
Do not drive the vehicle while the
transmission fluid is overheating,
or the transmission can be
damaged. This could lead to
costly repairs that would not be
covered by the warranty.
This message displays along with a
chime if the transmission fluid in the
vehicle gets hot. Driving with the
transmission fluid temperature high
can cause damage to the vehicle.
Stop the vehicle and let it idle to
allow the transmission to cool. This
message clears and the chime
stops when the fluid temperature
reaches a safe level.
Vehicle Reminder
Messages
ICE POSSIBLE DRIVE
WITH CARE
This message displays when the
outside air temperature is cold
enough to create icy road
conditions. Adjust your driving
accordingly.

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-2
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-3
Off-Road Recovery . . . . . . . . . . . . 9-4
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-5
Hill and Mountain Roads . . . . . . 9-6
Winter Driving . . . . . . . . . . . . . . . . . 9-7
If the Vehicle Is Stuck . . . . . . . . . 9-8
Vehicle Load Limits . . . . . . . . . . . 9-9
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-14
Ignition Positions . . . . . . . . . . . . 9-14
Starting the Engine . . . . . . . . . . 9-16
Fast Idle System . . . . . . . . . . . . . 9-17
Engine Heater . . . . . . . . . . . . . . . 9-18
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-19 Shifting Into Park . . . . . . . . . . . . 9-19
Shifting out of Park . . . . . . . . . . 9-20
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-21
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-21
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-22
Automatic Transmission
Automatic Transmission . . . . . 9-22
Manual Mode . . . . . . . . . . . . . . . . 9-26
Tow/Haul Mode . . . . . . . . . . . . . . 9-27
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-28
Parking Brake . . . . . . . . . . . . . . . 9-29
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . 9-29
Locking Rear Axle . . . . . . . . . . . 9-31
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-32
Driver Assistance Systems
Parking Assist . . . . . . . . . . . . . . . 9-35
Rear Vision Camera (RVC) . . . . . . . . . . . . . 9-36
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-39
California FuelRequirements . . . . . . . . . . . . . . 9-40
Fuels in Foreign Countries . . . 9-40
Fuel Additives . . . . . . . . . . . . . . . 9-40
E85 or FlexFuel . . . . . . . . . . . . . . 9-41
Filling the Tank . . . . . . . . . . . . . . 9-42
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-43
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-44
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-44
Trailer Towing . . . . . . . . . . . . . . . . 9-47
Towing Equipment . . . . . . . . . . . 9-51
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-54

Black plate (15,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-15
This position locks the ignition and
transmission.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9-29.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
{Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the (Continued)
Caution (Continued)
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.
2 (ACC/ACCESSORY): This is the
position in which you can operate
things like the radio and the
windshield wipers when the engine
is off.
3 (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.

Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-20 Driving and Operating
Warning (Continued)
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park on
page 9-19. If you are towing a
trailer, see Driving Characteristics
and Towing Tips on page 9-44.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set. After the
shift lever is moved into P (Park),
hold the regular brake pedal down. Then, see if you can move the shift
lever away from P (Park) without
first pulling it toward you. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle can put too much force on
the parking pawl in the
transmission. It might be difficult to
pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the driver
seat. To find out how, see
Shifting
Into Park on page 9-19.
When you are ready to drive, move
the shift lever out of P (Park) before
releasing the parking brake.
If torque lock does occur, you might
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl in the transmission. Then you
should be able to pull the shift lever
out of P (Park).
Shifting out of Park
The vehicle has an automatic
transmission shift lock control
system. You have to fully apply the
brakes before you can shift from
P (Park) when the ignition is in ON/
RUN or ACC/ACCESSORY. See
Automatic Transmission on
page 9-22.
The shift lock control system is
designed to do the following:
.Prevent the ignition key from
being removed unless the shift
lever is in P (Park).
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN or ACC/
ACCESSORY and the regular
brake pedal is applied.

Black plate (22,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-22 Driving and Operating
Warning (Continued)
.There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See Shifting Into Park on page 9-19
and Engine Exhaust on page 9-21.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9-44.
Automatic
Transmission
A shift position indicator is in the
instrument cluster.
There are several different positions
for the shift lever.
See “Range Selection Mode” under
Manual Mode on page 9-26.
P (Park): This position locks the
rear wheels. It is the best position to
use when starting the engine
because the vehicle cannot move
easily. When parked on a hill,
especially when the vehicle has a
heavy load, you might notice an
increase in the effort to shift out of
P (Park). See “Torque Lock” under
Shifting Into Park on page 9-19.

Black plate (25,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-25
3 (Third):This position is also used
for normal driving. It reduces vehicle
speed more than D (Drive) without
using the brakes. You might choose
3 (Third) instead of D (Drive) when
driving on hilly, winding roads; when
towing a trailer, so there is less
shifting between gears; and when
going down a steep hill. See “Range
Selection Mode” underManual
Mode on page 9-26.
2 (Second): This position reduces
vehicle speed even more than
3 (Third) without using the brakes.
You can use 2 (Second) on hills.
It can help control vehicle speed as
you go down steep mountain roads,
but then you would also want to use
the brakes off and on. See “Range
Selection Mode” underManual
Mode on page 9-26.
If you manually select 2 (Second) in
an automatic transmission, the
transmission will start in
second gear. You can use this
feature for reducing the speed of the rear wheels when trying to start the
vehicle from a stop on slippery road
surfaces.
1 (First):
This position reduces
vehicle speed without using the
brakes. You can use it for major/
severe downgrades where the
vehicle would otherwise accelerate
due to steepness of grade. When
you shift to 1 (First) it provides the
lowest gear appropriate to current
road speed and continues to
downshift as the vehicle slows,
eventually downshifting to 1 (First)
gear. The transmission can be held
in 1 (First) gear using Range
Selection Mode or the shift lever.
See “Range Selection Mode” under
Manual Mode on page 9-26.
{Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
(Continued)
Caution (Continued)
The repair will not be covered by
the vehicle warranty. If you are
stuck, do not spin the tires. When
stopping on a hill, use the brakes
to hold the vehicle in place.
Normal Mode Grade Braking
This mode is enabled when the
vehicle is started, but is not enabled
in Range Selection Mode. It assists
in maintaining desired vehicle
speeds when driving on downhill
grades by using the engine and
transmission to slow the vehicle.
The first time the system activates
for each ignition key cycle, a DIC
message will be displayed. See
Transmission Messages on
page 5-36.