2011 CHEVROLET EXPRESS tow

Black plate (21,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Seats and Restraints 3-21
It depends largely on what you hit,
the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, and
whether the object is fixed or
moving, rigid or deformable, narrow
or wide.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
The vehicle may or may not be
equipped with roof-rail airbags.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the location
of the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover. Roof-rail
airbags are not designed to inflate in
frontal, near-frontal, or rear impacts.
All roof-rail airbags will inflate when
either side of the vehicle is struck orif the sensing system predicts that
the vehicle is about to roll over on
its side.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, see
Where Are
the Airbags? on page 3-19.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows,
if equipped. The rollover capable
roof-rail airbags are designed to
help reduce the risk of full or partial
ejection in rollover events, although
no system can prevent all such
ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When Should an Airbag Inflate? on
page 3-20
for more information.

Black plate (40,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
3-40 Seats and Restraints
Warning (Continued)
shoulder belt is allowed to go all
the way back into the retractor,
but it cannot do this if it is
wrapped around a child’s neck.
If the shoulder belt is locked and
tightened around a child’s neck,
the only way to loosen the belt is
to cut it.
Buckle any unused safety belts
behind the child restraint so
children cannot reach them. Pull
the shoulder belt all the way out
of the retractor to set the lock,
and tighten the belt behind the
child restraint after the child
restraint has been installed.
{Caution
Do not let the LATCH
attachments rub against the
vehicle’s safety belts. This may
damage these parts. If necessary,
move buckled safety belts to
avoid rubbing the LATCH
attachments.
Do not fold the empty rear seat
with a safety belt buckled. This
could damage the safety belt or
the seat. Unbuckle and return the
safety belt to its stowed position,
before folding the seat.
If you need to secure more than one
child restraint in the rear seat, see
Where to Put the Restraint on
page 3-34.
This system is designed to make
the installation of child restraints
easier. When using lower anchors,
do not use the vehicle's safety belts.
Instead, use the vehicle's anchors
and child restraint attachments to secure the restraints. Some
restraints also use another vehicle
anchor to secure a top tether.
1. Attach and tighten the lower
attachments to the lower
anchors. If the child restraint
does not have lower
attachments or the desired
seating position does not have
lower anchors, secure the child
restraint with the top tether and
the safety belts. Refer to your
child restraint manufacturer
instructions and the instructions
in this manual.
1.1. Find the lower anchors for the desired seating
position.
1.2. Put the child restraint on the seat.
1.3. Attach and tighten the lower attachments on the child
restraint to the lower
anchors.

Black plate (44,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
3-44 Seats and Restraints
4. Pull the shoulder belt all the wayout of the retractor to set the
lock. When the retractor lock is
set, the belt can be tightened but
not pulled out of the retractor.5. To tighten the belt, push downon the child restraint, pull the
shoulder portion of the belt to
tighten the lap portion of the belt,
and feed the shoulder belt back
into the retractor. When installing
a forward-facing child restraint, it
may be helpful to use your knee
to push down on the child
restraint as you tighten the belt.
Try to pull the belt out of the
retractor to make sure the
retractor is locked. If the
retractor is not locked, repeat
Steps 4 and 5. 6. If the child restraint has a top
tether, follow the child restraint
manufacturer's instructions
regarding the use of the top
tether. See Lower Anchors and
Tethers for Children (LATCH
System) on page 3-36 for more
information.
7. Before placing a child in the child restraint, make sure it is
securely held in place. To check,
grasp the child restraint at the
safety belt path and attempt to
move it side to side and back
and forth. When the child
restraint is properly installed,
there should be no more than
2.5 cm (1 in) of movement.
To remove the child restraint,
unbuckle the vehicle safety belt and
let it return to the stowed position.
If the top tether is attached to a top
tether anchor, disconnect it.

Black plate (47,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Seats and Restraints 3-47
5. Pull the shoulder belt all the wayout of the retractor to set the
lock. When the retractor lock is
set, the belt can be tightened but
not pulled out of the retractor.6. To tighten the belt, push downon the child restraint, pull the
shoulder portion of the belt to
tighten the lap portion of the belt,
and feed the shoulder belt back
into the retractor. When installing
a forward-facing child restraint, it
may be helpful to use your knee
to push down on the child
restraint as you tighten the belt.
Try to pull the belt out of the
retractor to make sure the
retractor is locked. If the
retractor is not locked, repeat
Steps 5 and 6. 7. If the vehicle does not have a
rear seat and the child restraint
has a top tether, follow the child
restraint manufacturer's
instructions regarding the use of
the top tether. See Lower
Anchors and Tethers for
Children (LATCH System) on
page 3-36 for more information.
8. Before placing a child in the child restraint, make sure it is
securely held in place. To check,
grasp the child restraint at the
safety belt path and attempt to
move it side to side and back
and forth. When the child
restraint is properly installed,
there should be no more than
2.5 cm (1 in) of movement.
To remove the child restraint,
unbuckle the vehicle safety belt and
let it return to the stowed position.
If the top tether is attached to a top
tether anchor, disconnect it.

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-2
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-3
Compass . . . . . . . . . . . . . . . . . . . . . 5-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Power Outlets . . . . . . . . . . . . . . . . . 5-7
Cigarette Lighter . . . . . . . . . . . . . . 5-8
Ashtrays . . . . . . . . . . . . . . . . . . . . . . 5-8
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 5-9
Instrument Cluster . . . . . . . . . . . 5-10
Speedometer . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . 5-11
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-11
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13 Voltmeter Gauge . . . . . . . . . . . . . 5-13
Safety Belt Reminders . . . . . . . 5-14
Airbag Readiness Light . . . . . . 5-14
Airbag On-Off Light . . . . . . . . . . 5-15
Charging System Light . . . . . . 5-16
Malfunction
Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-19
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-20
Tow/Haul Mode Light . . . . . . . . 5-21
StabiliTrak
®OFF Light . . . . . . . 5-21
Traction Control System (TCS)/StabiliTrak
®Light . . . . 5-21
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-22
Low Fuel Warning Light . . . . . . 5-23
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam On Light . . . . . . . . . 5-23
Cruise Control Light . . . . . . . . . 5-23
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-29
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-29
Brake System Messages . . . . 5-29
Compass Messages . . . . . . . . . 5-30
Door Ajar Messages . . . . . . . . . 5-30
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-31
Engine Oil Messages . . . . . . . . 5-31
Engine Power Messages . . . . 5-32
Fuel System Messages . . . . . . 5-32
Key and Lock Messages . . . . . 5-32
Lamp Messages . . . . . . . . . . . . . 5-33
Object Detection System Messages . . . . . . . . . . . . . . . . . . 5-33
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-33
Airbag System Messages . . . . 5-35
Security Messages . . . . . . . . . . 5-35
Service Vehicle Messages . . . 5-35
Tire Messages . . . . . . . . . . . . . . . 5-36
Transmission Messages . . . . . 5-36
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-37
Vehicle Personalization
Vehicle Personalization . . . . . . 5-38

Black plate (18,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
5-18 Instruments and Controls
This light may come on during a
malfunction in one of two ways:
Light Flashing:A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible. Light On Steady:
An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.
The following may correct an
emission control system
malfunction:
.Check that the fuel cap is fully
installed. See Filling the Tank on
page 9-42. The diagnostic
system may be able to
determine if the fuel cap has
been left off or improperly
installed. A loose or missing fuel
cap could allow fuel to evaporate
into the atmosphere. A few
driving trips with the cap
properly installed may turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If this occurs, change the fuel
brand used. It may require at
least one full tank of the proper
fuel to turn the light off.
See Fuel on page 9-39.
If the light remains on, your dealer
can check the vehicle. The dealer
has the proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.

Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
5-20 Instruments and Controls
When the ignition is on, the brake
system warning light also comes on
when the parking brake is set. See
Parking Brake on page 9-29for
more information. The light stays on
if the parking brake does not fully
release. If it stays on after the
parking brake is fully released, it
means the vehicle has a brake
problem.
If the light comes on while driving,
pull off the road and stop carefully.
The pedal might be harder to push,
or the pedal might go closer to the
floor. It could take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10-78.
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
(Continued)
Warning (Continued)
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
Antilock Brake System
(ABS) Warning Light
For vehicles with the Antilock
Brake System (ABS), this light
comes on briefly when the engine is
started. If it does not, have the vehicle
serviced by your dealer. If the
system is working normally the
indicator light then goes off.
If the ABS light stays on, turn the
ignition off. If the light comes on
while driving, stop as soon as it is
safely possible and turn the ignition
off. Then start the engine again to
reset the system. If the ABS light
stays on, or comes on again while
driving, the vehicle needs service.
If the regular brake system warning
light is not on, the vehicle still has
brakes, but not antilock brakes.
If the regular brake system warning
light is also on, the vehicle does not
have antilock brakes and there is a
problem with the regular brakes.
See
Brake System Warning Light on
page 5-19.

Black plate (21,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Instruments and Controls 5-21
Tow/Haul Mode Light
For vehicles with the Tow/Haul
Mode feature, this light comes on
when the Tow/Haul Mode has been
activated.
SeeTow/Haul Mode on page 9-27.
StabiliTrak®OFF Light
This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your
dealer. This light comes on when the
StabiliTrak system is turned off.
If StabiliTrak is off, the Traction
Control System (TCS) is also off.
If the StabiliTrak and TCS are off,
the system does not assist in
controlling the vehicle. Turn on the
TCS and the StabiliTrak systems
and the warning light turns off.
See
Traction Control/Electronic
Stability Control on page 9-29.
Traction Control System
(TCS)/StabiliTrak®Light
This light comes on briefly when the
engine is started. If the light does not come on, have
the vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.
If the light is on and not flashing, the
TCS and potentially the StabiliTrak
system have been disabled. A DIC
message may display. Check the
DIC messages to determine which
feature(s) is no longer functioning
and whether the vehicle requires
service.
If the indicator/warning light is on
and flashing, the TCS and/or the
StabiliTrak system is actively
working.
See
Traction Control/Electronic
Stability Control on page 9-29.