2011 CHEVROLET EXPRESS towing

Black plate (9,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-9
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle on
page 10-78.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle show
how much weight it was
designed to carry, the Tire and
Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.

Black plate (11,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-11
and luggage load capacity is
650 lbs. (1400-750 (5 x 150)
= 650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual
to determine how this
reduces the available cargo
and luggage load capacity of
your vehicle.”Example 1
1. Vehicle Capacity Weight forExample 1 = 453 kg
(1,000 lbs)
2. Subtract Occupant Weight @ 68 kg (150 lbs) × 2 = 136 kg
(300 lbs)
3. Available Occupant and Cargo Weight = 317 kg
(700 lbs)
Example 2
A. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs)
B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 136 kg
(750 lbs)
C. Available Cargo Weight = 113 kg (250 lbs)

Black plate (14,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-14 Driving and Operating
Starting and
Operating
New Vehicle Break-In
{Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:
.Keep the vehicle speed at
88 km/h (55 mph) or less for
the first 805 km (500 mi).
.Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
.Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet(Continued)
Caution (Continued)
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
.Do not tow a trailer during
break-in. SeeTrailer Towing
on page 9-47 for the trailer
towing capabilities of the
vehicle and more information.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
The ignition switch has four different
positions.
To shift out of P (Park), the ignition
must be in ON/RUN or ACC/
ACCESSORY and the regular brake
pedal applied.
1 (STOPPING THE ENGINE/LOCK/
OFF): When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off. Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) on page 9-19.

Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-20 Driving and Operating
Warning (Continued)
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park on
page 9-19. If you are towing a
trailer, see Driving Characteristics
and Towing Tips on page 9-44.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set. After the
shift lever is moved into P (Park),
hold the regular brake pedal down. Then, see if you can move the shift
lever away from P (Park) without
first pulling it toward you. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle can put too much force on
the parking pawl in the
transmission. It might be difficult to
pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the driver
seat. To find out how, see
Shifting
Into Park on page 9-19.
When you are ready to drive, move
the shift lever out of P (Park) before
releasing the parking brake.
If torque lock does occur, you might
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl in the transmission. Then you
should be able to pull the shift lever
out of P (Park).
Shifting out of Park
The vehicle has an automatic
transmission shift lock control
system. You have to fully apply the
brakes before you can shift from
P (Park) when the ignition is in ON/
RUN or ACC/ACCESSORY. See
Automatic Transmission on
page 9-22.
The shift lock control system is
designed to do the following:
.Prevent the ignition key from
being removed unless the shift
lever is in P (Park).
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN or ACC/
ACCESSORY and the regular
brake pedal is applied.

Black plate (22,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-22 Driving and Operating
Warning (Continued)
.There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See Shifting Into Park on page 9-19
and Engine Exhaust on page 9-21.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9-44.
Automatic
Transmission
A shift position indicator is in the
instrument cluster.
There are several different positions
for the shift lever.
See “Range Selection Mode” under
Manual Mode on page 9-26.
P (Park): This position locks the
rear wheels. It is the best position to
use when starting the engine
because the vehicle cannot move
easily. When parked on a hill,
especially when the vehicle has a
heavy load, you might notice an
increase in the effort to shift out of
P (Park). See “Torque Lock” under
Shifting Into Park on page 9-19.

Black plate (23,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-23
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park on
page 9-19 andDriving
Characteristics and Towing Tips
on page 9-44.
R (Reverse): Use this gear to
back up.
{Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck on page 9-8.
N (Neutral): In this position, the
engine does not connect with the
wheels. To restart when you are
already moving, use N (Neutral)
only. Also, use N (Neutral) when the
vehicle is being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
{Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.

Black plate (24,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-24 Driving and Operating
D (Drive):This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than about 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 55 km/h (35 mph) or
more, push the accelerator all
the way down.
By doing this, the vehicle shifts
down to the next gear and has
more power.
D (Drive) can be used when towing
a trailer, carrying a heavy load,
or driving on steep hills. You might
want to shift the transmission to a
lower gear selection if the
transmission shifts too often.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”under
Loss of Control on page 9-5.
The vehicle has a shift stabilization
feature that adjusts the transmission
shifting to the current driving conditions in order to reduce rapid
upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an
upshift, if the engine is able to
maintain vehicle speed by analyzing
things such as vehicle speed,
throttle position, and vehicle load.
If the shift stabilization feature
determines that a current vehicle
speed cannot be maintained, the
transmission does not upshift and
instead holds the current gear.
In some cases, this could appear to
be a delayed shift, however the
transmission is operating normally.
The transmission uses adaptive
shift controls. Adaptive shift controls
continually compare key shift
parameters to pre-programmed
ideal shifts stored in the
transmission’s computer. The
transmission constantly makes
adjustments to improve vehicle
performance according to how the
vehicle is being used, such as with
a heavy load or when the
temperature changes. During this
adaptive shift control process,
shifting might feel different as the
transmission determines the best
settings.
The shift quality of a new vehicle
may not be ideal because the
adaptive shift control process may
not have determined the best
settings for a particular shift or
condition. Shift quality will improve
with continued driving.
When temperatures are very cold,
the transmission's gear shifting
could be delayed, providing more
stable shifts until the engine warms
up. Shifts could be more noticeable
with a cold transmission. This
difference in shifting is normal.
M (Manual Mode):
This position
lets drivers select the range of gears
appropriate for current driving
conditions. If the vehicle has this
feature, see “Range Selection
Mode” underManual Mode on
page 9-26.

Black plate (25,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-25
3 (Third):This position is also used
for normal driving. It reduces vehicle
speed more than D (Drive) without
using the brakes. You might choose
3 (Third) instead of D (Drive) when
driving on hilly, winding roads; when
towing a trailer, so there is less
shifting between gears; and when
going down a steep hill. See “Range
Selection Mode” underManual
Mode on page 9-26.
2 (Second): This position reduces
vehicle speed even more than
3 (Third) without using the brakes.
You can use 2 (Second) on hills.
It can help control vehicle speed as
you go down steep mountain roads,
but then you would also want to use
the brakes off and on. See “Range
Selection Mode” underManual
Mode on page 9-26.
If you manually select 2 (Second) in
an automatic transmission, the
transmission will start in
second gear. You can use this
feature for reducing the speed of the rear wheels when trying to start the
vehicle from a stop on slippery road
surfaces.
1 (First):
This position reduces
vehicle speed without using the
brakes. You can use it for major/
severe downgrades where the
vehicle would otherwise accelerate
due to steepness of grade. When
you shift to 1 (First) it provides the
lowest gear appropriate to current
road speed and continues to
downshift as the vehicle slows,
eventually downshifting to 1 (First)
gear. The transmission can be held
in 1 (First) gear using Range
Selection Mode or the shift lever.
See “Range Selection Mode” under
Manual Mode on page 9-26.
{Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
(Continued)
Caution (Continued)
The repair will not be covered by
the vehicle warranty. If you are
stuck, do not spin the tires. When
stopping on a hill, use the brakes
to hold the vehicle in place.
Normal Mode Grade Braking
This mode is enabled when the
vehicle is started, but is not enabled
in Range Selection Mode. It assists
in maintaining desired vehicle
speeds when driving on downhill
grades by using the engine and
transmission to slow the vehicle.
The first time the system activates
for each ignition key cycle, a DIC
message will be displayed. See
Transmission Messages on
page 5-36.