Black plate (7,1)Chevrolet Equinox Owner Manual - 2011
Customer Information 13-7
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Black plate (12,1)Chevrolet Equinox Owner Manual - 2011
13-12 Customer Information
Insuring The Vehicle
Protect your investment in the
GM vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that
the vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a
police officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13‑6.Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑34.
Black plate (13,1)Chevrolet Equinox Owner Manual - 2011
Customer Information 13-13
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle.
The Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Black plate (4,1)Chevrolet Equinox Owner Manual - 2011
i-4 INDEX
DrivingCharacteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-60
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . 9-19
If the Vehicle is Stuck . . . . . . . . . 9-22
Loss of Control . . . . . . . . . . . . . . . . 9-7
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-8
Off-Road Recovery . . . . . . . . . . . . 9-6
Vehicle Load Limits . . . . . . . . . . . 9-22
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 1-26
Driving on Wet Roads . . . . . . . . . 9-18
DVD
Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-33
DVD/CD Player . . . . . . . . . . . . . . . . 7-21E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-56
ECO Button . . . . . . . . . . . . . . . . . . . 9-38
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-38
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-68
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-40
Fuses . . . . . . . . . . . . . . . . . . . . . . 10-39
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-43
Engine Air Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-14
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Heater . . . . . . . . . . . . . . . 9-32
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-11 Engine (cont.)
Cooling System . . . . . . . . . . . . . 10-17
Cooling System Messages . . . 5-27
Cover . . . . . . . . . . . . . . . . . . . . . . . 10-10
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-34
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-29
Pressure Light . . . . . . . . . . . . . . . . 5-20
Running While Parked . . . . . . . . 9-35
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-30
Engine Oil Life System . . . . . . . . . . . . . . . . . 10-14
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-4
Equipment, Towing . . . . . . . . . . . . 9-67
Event Data Recorders . . . . . . . . 13-16
Extender, Safety Belt . . . . . . . . . . 3-25
Exterior Lamp Controls . . . . . . . . . 6-1
Black plate (5,1)Chevrolet Equinox Owner Manual - 2011
INDEX i-5
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-68
Flat Tire, Changing . . . . . . . . . . . 10-70
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-92
Fluid Automatic Transmission . . . . 10-15
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-26
Power Steering . . . . . . . . . . . . . 10-23
Washer . . . . . . . . . . . . . . . . . . . . . 10-24
Fog Lamps
Bulb Replacement . . . . . . 10-36, 6-3
Front Fog Lamps Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-53 Additives . . . . . . . . . . . . . . . . . . . . . 9-54
E85 (85% Ethanol) . . . . . . . . . . . 9-56
Economy Light . . . . . . . . . . . . . . . 5-20 Fuel (cont.)
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-59
Filling the Tank . . . . . . . . . . . . . . . 9-57
Fuels in Foreign Countries . . . . 9-54
Gasoline Specifications . . . . . . . 9-54
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Low Fuel Warning Light . . . . . . . 5-21
Recommended . . . . . . . . . . . . . . . 9-53
Requirements, California . . . . . 9-54
System Messages . . . . . . . . . . . . 5-29
Fuel Economy Mode . . . . . . . . . . . 9-38
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-39 Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-40
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-43
G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-54
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-11
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Odometer . . . . . . . . . . . . . . . . . . . . . 5-10 Gauges (cont.)
Speedometer . . . . . . . . . . . . . . . . . 5-10
Tachometer . . . . . . . . . . . . . . . . . . . 5-10
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-59
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-6
H
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-33
Bulb Replacement . . . . . . . . . . 10-35
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-35
Black plate (9,1)Chevrolet Equinox Owner Manual - 2011
INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-17
Statement . . . . . . . . . . . . . . . . . . 13-17
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 7-11
CD/DVD Player . . . . . . . . . . . . . . . 7-21
Reception . . . . . . . . . . . . . . . . . . . . 7-18
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-14
Reading Lamps . . . . . . . . . . . . . . . . . 6-4
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-43
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-33
Rear Seat Audio (RSA) . . . . . . . 7-43
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10
Rear Vision Camera (RVC) . . . . 9-48
Rear Window Washer/Wiper . . . . 5-5
Rearview Mirrors . . . . . . . . . . . . . . 2-16 Automatic Dimming . . . . . . . . . . . 2-16
Reclining Seatbacks . . . . . . . . . . . . 3-7
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 11-6
Recommended Fuel . . . . . . . . . . . 9-53
Records Maintenance . . . . . . . . . . . . . . . . . . 11-9 Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-82
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-6
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-39
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-42
Maintenance . . . . . . . . . . . . . . . . . . 11-8
Replacing Airbag System . . . . . . 3-42
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-57
Replacing Safety Belt System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Reporting Safety Defects Canadian Government . . . . . . 13-15
General Motors . . . . . . . . . . . . . 13-15
U.S. Government . . . . . . . . . . . 13-14
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-50
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-31 Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 9-18
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 13-6
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-19
Roof Rack System . . . . . . . . . . . . . . 4-3
Rotation, Tires . . . . . . . . . . . . . . . . 10-60
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-35
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-11Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Extender . . . . . . . . . . . . . . . . . . . . . . 3-25
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-15
Lap-Shoulder Belt . . . . . . . . . . . . 3-20
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Reminders . . . . . . . . . . . . . . . . . . . . 5-11
Replacing After a Crash . . . . . . 3-26
Use During Pregnancy . . . . . . . . 3-25
Black plate (11,1)Chevrolet Equinox Owner Manual - 2011
INDEX i-11
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-22
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-18
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . vi
SystemRoof Rack . . . . . . . . . . . . . . . . . . . . . 4-3
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
TaillampsBulb Replacement . . . . . . . . . . 10-36
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Time . . . . . . . . . . . . . . . . . . . . . . . . 5-6, 5-7
Tires Buying New Tires . . . . . . . . . . . 10-62
Chains . . . . . . . . . . . . . . . . . . . . . . 10-67
Changing . . . . . . . . . . . . . . . . . . . 10-70
Compact Spare . . . . . . . . . . . . . 10-77
Designations . . . . . . . . . . . . . . . 10-49
Different Size . . . . . . . . . . . . . . . 10-64
If a Tire Goes Flat . . . . . . . . . . 10-68
Inflation Monitor System . . . . 10-56
Inspection . . . . . . . . . . . . . . . . . . 10-59
Messages . . . . . . . . . . . . . . . . . . . . 5-31 Tires (cont.)
Pressure Light . . . . . . . . . . . . . . . . 5-19
Pressure Monitor System . . . 10-54
Rotation . . . . . . . . . . . . . . . . . . . . 10-60
Sidewall Labeling . . . . . . . . . . . 10-47
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-50
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-64
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-66
Wheel Replacement . . . . . . . . 10-66
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-61
Towing Driving Characteristics . . . . . . . . 9-60
Equipment . . . . . . . . . . . . . . . . . . . . 9-67
General Information . . . . . . . . . . 9-59
Recreational Vehicle . . . . . . . . 10-82
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-64
Trailer Sway Control (TSC) . . . 9-68
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-82
Traction
Control System (TCS) . . . . . . . . 9-41
Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-18
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-18 Trailer
Sway Control (TSC) . . . . . . . . . . 9-68
Trailer Towing . . . . . . . . . . . . . . . . . 9-64
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-35
Fluid, Automatic . . . . . . . . . . . . 10-15
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-9
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Turn Signal Bulb Replacement . . . . . . . . . . 10-36
U
Ultrasonic Parking Assist . . . . . . 9-46
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-64
Using this Manual . . . . . . . . . . . . . . . . .v
Black plate (12,1)Chevrolet Equinox Owner Manual - 2011
i-12 INDEX
V
VehicleCanadian Owners . . . . . . . . . . . . . . .iv
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-22
Messages . . . . . . . . . . . . . . . . . . . . 5-26
Personalization . . . . . . . . . . . . . . . 5-32
Reminder Messages . . . . . . . . . . 5-32
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-12
Towing . . . . . . . . . . . . . . . . . . . . . . 10-82
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . 10-53
Vehicle Identification
Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-5
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
W
Warning Brake System Light . . . . . . . . . . . 5-16
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-8
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . .v Cautions and Danger . . . . . . . . . . . . v
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-24
Wheels Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-66
Different Size . . . . . . . . . . . . . . . 10-64
Replacement . . . . . . . . . . . . . . . 10-66
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-61
Where to Put the Restraint . . . . 3-50 Windows . . . . . . . . . . . . . . . . . . . . . . 2-16
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter Driving . . . . . . . . . . . . . . . . . 9-20
Wiper Blade Replacement . . . . 10-31
Wipers Rear Washer . . . . . . . . . . . . . . . . . . 5-5