2011 CHEVROLET CRUZE service

Black plate (17,1)Chevrolet Cruze Owner Manual - 2011
Infotainment System 7-17
FM
FM signals only reach about 16 to
65 km (10 to 40 miles). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
XM™Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as with
FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference can cause an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Satellite Radio Antenna
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system may
be affected if the sunroof is open.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the AM/FM radio, OnStar,
the XM Satellite Radio Service
System, and GPS (Global
Positioning System), if the vehicle
has these features. Keep the
antenna clear of obstructions for
clear reception.

Black plate (27,1)Chevrolet Cruze Owner Manual - 2011
Infotainment System 7-27
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
Turn the MENU or MENU/SEL knob
to Answer and press the MENU or
MENU/SEL knob.
Declining a Call
Turn the MENU or MENU/SEL knob
to Decline and press the MENU or
MENU/SEL knob.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls:
1. Press the MENU or MENU/SEL knob.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three‐way
calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a conference while in a
current call:
1. Press the MENU or MENU/
SEL knob.
2. Select Enter Number.
3. Enter the character sequence then select call. See “Entering a
Character Sequence” in
Operation on page 7‑6 for more
information.
4. After the call has been placed, turn the MENU or MENU/SEL
knob button and choose Merge
Calls.
5. To add more callers to the conference call, repeat Steps 1
through 4. The number of callers
that can be added is limited by
your wireless service carrier.
Ending a Call
Press the MENU or MENU/SEL
knob and select Hang Up.
Muting a Call
To Mute a Call
Press the MENU or MENU/SEL
knob and select Mute Call.
To Cancel Mute
Press the MENU or MENU/SEL
knob and select Mute Call.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers during a call. This is used
when calling a menu‐driven phone
system.
1. Press the MENU or MENU/SELknob and select Enter Number.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑6 for more information.

Black plate (32,1)Chevrolet Cruze Owner Manual - 2011
7-32 Infotainment System
Once connected, the person called
will be heard through the audio
speakers.
Using the“Re‐dial”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Press$ ito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Press$ ito disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all the callers
together.
Ending a Call
Press$ ito end a call.

Black plate (4,1)Chevrolet Cruze Owner Manual - 2011
9-4 Driving and Operating
Avoid needless heavy
braking. Some people drive in
spurts—heavy acceleration
followed by heavy braking —rather
than keeping pace with traffic. This
is a mistake. The brakes might not
have time to cool between hard
stops. The brakes will wear out
much faster with a lot of heavy
braking. Keeping pace with the
traffic and allowing realistic following
distances eliminates a lot of
unnecessary braking. That means
better braking and longer brake life.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. If the brakes are pumped,
the pedal could get harder to push
down. If the engine stops, there will
still be some power brake assist but
it will be used when the brake is
applied. Once the power assist is
used up, it can take longer to stop
and the brake pedal will be harder
to push. Adding non‐dealer accessories can
affect vehicle performance. See
Accessories and Modifications on
page 10‑3.
Steering
If the engine stalls while driving, the
power steering assist system will
continue to operate until you are
able to stop the vehicle. If power
steering assist is lost because the
electric power steering system is not
functioning, the vehicle can be
steered but it will take more effort.
If you turn the steering wheel in
either direction several times until it
stops, or hold the steering wheel in
the stopped position for an
extended amount of time, you may
notice a reduced amount of power
steering assist. The normal amount
of power steering assist should
return shortly after a few normal
steering movements.
The electric power steering system
does not require regular
maintenance. If you suspectsteering system problems, such as
abnormally high steering effort for a
prolonged period of time, contact
your dealer for service repairs.
Steering Tips
It is important to take curves at a
reasonable speed.
Traction in a curve depends on the
condition of the tires and the road
surface, the angle at which the
curve is banked, and vehicle speed.
While in a curve, speed is the one
factor that can be controlled.
If there is a need to reduce speed,
do it before entering the curve, while
the front wheels are straight.
Try to adjust the speed so you can
drive through the curve. Maintain a
reasonable, steady speed. Wait to
accelerate until out of the curve, and
then accelerate gently into the
straightaway.

Black plate (8,1)Chevrolet Cruze Owner Manual - 2011
9-8 Driving and Operating
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑42.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep interior temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.

Black plate (19,1)Chevrolet Cruze Owner Manual - 2011
Driving and Operating 9-19
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
5. If the vehicle must be shut off while driving, turn the ignition to
ACC/ACCESSORY.
The ignition switch can bind in the
LOCK/OFF position with the wheels
turned off center. If this happens,
move the steering wheel from right
to left while turning the key to ACC/
ACCESSORY. If this does not work,
then the vehicle needs service.
B (ACC/ACCESSORY): This
position provides power to some of
the electrical accessories. It unlocks
the steering wheel and ignition. To
move the key from ACC/ ACCESSORY to LOCK/OFF, push
in the key and then turn it to
LOCK/OFF.
C (ON/RUN):
The ignition switch
stays in this position when the
engine is running. This position can
be used to operate the electrical
accessories, including the
ventilation fan and 12 volt power
outlet, as well as to display some
warning and indicator lights. The
transmission is also unlocked in this
position on automatic transmission
vehicles.
The battery could be drained if the
key is left in the ACC/ACCESSORY
or ON/RUN position with the engine
off. The vehicle might not start if the
battery is allowed to drain for an
extended period of time.
D (START): This position starts the
engine. When the engine starts,
release the key. The ignition switch
will return to ON/RUN for normal
driving. A warning tone sounds when the
driver door is opened if the ignition
is still in ACC/ACCESSORY and the
key is in the ignition.
Starting the Engine
Place the transmission in the
proper gear.
Automatic Transmission
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
vehicle when it is already moving,
use N (Neutral) only.
Notice:
Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.

Black plate (23,1)Chevrolet Cruze Owner Manual - 2011
Driving and Operating 9-23
Release the button and check that
the shift lever cannot be moved out
of P (Park).
Torque Lock
Torque lock is when the weight
of the vehicle puts too much force
on the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly and then it is difficult
to shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see“Shifting Into Park”
listed previously.
If torque lock does occur, the
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
Shifting Out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release is
designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park) unless the
ignition is in ON/RUN and the
brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10‑84 To shift out of P (Park):
1. Apply the brake pedal.
2. Turn the ignition to ON/RUN.
3. Press the shift lever button.
4. Move the shift lever to the
desired position.
If still unable to shift out of P (Park):
1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button
again.
3. Move the shift lever to the desired position.
If the shift lever still cannot be
moved from P (Park), see your
dealer for service.

Black plate (27,1)Chevrolet Cruze Owner Manual - 2011
Driving and Operating 9-27
from P (Park) when the ignition key
is in ON/RUN. If you cannot shift out
of P (Park), ease pressure on the
shift lever, then push the shift lever
all the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. SeeShifting Out of Park on
page 9‑23.
R (Reverse): Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice or sand without
damaging the transmission, see If
the Vehicle is Stuck on page 9‑11.
N (Neutral): In this position, the
engine does not connect with the
wheels. To restart the engine when
the vehicle is already moving, use N (Neutral) only. Also, use
N (Neutral) when the vehicle is
being towed.
The vehicle has an automatic
neutral shift feature which allows the
transmission to automatically shift to
N (Neutral) when the vehicle is
stopped with a forward gear
engaged. The reduced load on the
engine improves vehicle fuel
economy.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
D (Drive):
This position is for
normal driving. It provides the best
fuel economy. If more power is
needed for passing, and the
vehicle is:
.Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.
Notice: If the vehicle seems to
accelerate slowly or not shift
gears when you go faster, and
you continue to drive the vehicle
that way, you could damage the
transmission. Have the vehicle
serviced right away.