2011 CHEVROLET AVALANCHE ECU

Black plate (8,1)Chevrolet Avalanche Owner Manual - 2011
13-8 Customer Information
Roadside Assistance
Program
(U.S. and Canada)
For U.S.‐purchased vehicles, call
1‐800‐243‐8872;
(Text Telephone (TTY):
1‐888‐889‐2438).
For Canadian‐purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
160 000 km (100,000 miles),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the claims are made too often, or
the same type of claim is made
many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.

Black plate (19,1)Chevrolet Avalanche Owner Manual - 2011
Customer Information 13-19
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency
that comply with Part 15 of the
Federal Communications
Commission (FCC) rules and
with Industry Canada Standards
RSS‐210/220/310.Operation is subject to the following
two conditions:
1. The device may not cause
interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of
the device.
Changes or modifications to any
of these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (3,1)Chevrolet Avalanche Owner Manual - 2011
INDEX i-3
CDDVD Player . . . . . . . . . . . . . . . . . . . 7-19
CD Player . . . . . . . . . . . . . . . . . . . . . 7-14
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-72
Charging System Light . . . . . . . . 5-20
Check Engine Light . . . . . . . . . . . . . . . . . . 5-20
IgnitionTransmission Lock . . . . . . . . 10-33
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-48
Lower Anchors and Tethers for Children . . . . . . . . . 3-54
Older Children . . . . . . . . . . . . . . . . 3-46
Securing . . . . . . . . . . . . . . . . 3-62, 3-64
Systems . . . . . . . . . . . . . . . . . . . . . . 3-51
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-41 Cleaning
Exterior Care . . . . . . . . . . . . . . . 10-98
Interior Care . . . . . . . . . . . . . . . 10-102
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-4
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-12
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
Continuous Damping Control (CDC) . . . . . . . . . . . . . . . . 9-57
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-20
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-19
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Cooling System . . . . . . . . . . . . . . . 10-18 Engine Messages . . . . . . . . . . . . 5-39 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . 13-10
Covers Cargo Panels . . . . . . . . . . . . . . . . . . 4-6
Cruise Control . . . . . . . . . . . . . . . . . 9-58 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance
Offices . . . . . . . . . . . . . . . . . 13-4, 13-5
Customer Information Service PublicationsOrdering Information . . . . . . 13-15
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3

Black plate (7,1)Chevrolet Avalanche Owner Manual - 2011
INDEX i-7
J
Jump Starting . . . . . . . . . . . . . . . . . 10-88
K
Key and Lock Messages . . . . . . . 5-41
Keyless EntryRemote (RKE) System . . . . . . . . 2-3
Keyless Entry System . . . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-50
Lamp Messages . . . . . . . . . . . . . . . 5-41
Lamps Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exterior Cargo . . . . . . . . . . . . . . . . . 6-6
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-2 License Plate . . . . . . . . . . . . . . . 10-39
Malfunction Indicator . . . . . . . . . 5-20
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-26
Lap-Shoulder Belt . . . . . . . . . . . . . 3-21
LATCH System Replacing Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-61
Latch, Lower Anchors and Tethers for Children . . . . . . . . . . 3-54
Level Control
Automatic . . . . . . . . . . . . . . . . . . . . . 9-57
Light Brake System Warning . . . . . . . 5-23
Lighter, Cigarette . . . . . . . . . . . . . . . 5-9
Lighting Entry/Exit . . . . . . . . . . . . . . . . . . . . . . 6-7
Illumination Control . . . . . . . . . . . . 6-6 Lights
Airbag Readiness . . . . . . . . . . . . . 5-18
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-24
Charging System . . . . . . . . . . . . . 5-20
Cruise Control . . . . . . . . . . . . . . . . 5-27
Engine Oil Pressure . . . . . . . . . . 5-26
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Front Fog Lamps . . . . . . . . . . . . . 5-27
High-Beam On . . . . . . . . . . . . . . . . 5-27
High/Low Beam Changer . . . . . . 6-3
Low Fuel Warning . . . . . . . . . . . . 5-26
Safety Belt Reminders . . . . . . . . 5-16
Security . . . . . . . . . . . . . . . . . . . . . . 5-26
StabiliTrak
®Indicator . . . . . . . . . 5-24
Tire Pressure . . . . . . . . . . . . . . . . . 5-25
Tow/Haul Mode . . . . . . . . . . . . . . . 5-24
Locking Rear Axle . . . . . . . . . . . . . 9-56

Black plate (11,1)Chevrolet Avalanche Owner Manual - 2011
INDEX i-11
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-12Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Extender . . . . . . . . . . . . . . . . . . . . . . 3-27
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-16
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-26
Lap-Shoulder Belt . . . . . . . . . . . . 3-21
Reminders . . . . . . . . . . . . . . . . . . . . 5-16
Replacing After a Crash . . . . . . 3-28
Use During Pregnancy . . . . . . . . 3-26
Safety Defects Reporting Canadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-9
Safety System Check . . . . . . . . . . 3-27
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9
Scheduled Maintenance . . . . . . . 11-2
Scheduling Appointments . . . . . 13-10 Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated
Front . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Front . . . . . . . . . . . . . . . . . . 3-9
Lumbar Adjustment, Front . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Reclining Seatbacks . . . . . . . . . . . 3-7
Secondary Latch System . . . . . 10-85
Securing Child Restraints . . . . . . . . . . . . . . 3-62, 3-64
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-17 Service
Accessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-20
Maintenance Records . . . . . . . . 11-9
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-15
Scheduling Appointments . . . 13-10
Servicing the Airbag-Equipped Vehicle . . . . . 3-43
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-33

Black plate (14,1)Chevrolet Avalanche Owner Manual - 2011
i-14 INDEX
V
VehicleCanadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Load Limits . . . . . . . . . . . . . . . . . . . 9-24
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Personalization . . . . . . . . . . . . . . . 5-47
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-17
Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-58
Vehicle Identification Number (VIN) . . . . . . . . . . . . . . . . . 12-1
Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . . . 5-45
Ventilation, Air . . . . . . . . . . . . . . . . . 8-10
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Voltmeter Gauge . . . . . . . . . . . . . . 5-16
W
Warning Brake System Light . . . . . . . . . . . 5-23
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 5-10
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iii Cautions and Danger . . . . . . . . . . . . iii
Hazard Flashers . . . . . . . . . . . . . . . 6-5
Washer Fluid . . . . . . . . . . . . . . . . . 10-26
Washer Fluid Messages . . . . . . . 5-46
Wheels Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-70
Different Size . . . . . . . . . . . . . . . 10-68
Replacement . . . . . . . . . . . . . . . 10-71
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-66 Where to Put the Restraint . . . . 3-53
Windows . . . . . . . . . . . . . . . . . . . . . . 2-24
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . 5-5
Winter Driving . . . . . . . . . . . . . . . . . 9-20
Wiper Blade Replacement . . . . 10-34