2011 CHEVROLET AVALANCHE towing

Black plate (98,1)Chevrolet Avalanche Owner Manual - 2011
10-98 Vehicle Care
Four-Wheel Drive Vehicles with a
Two Speed Automatic
Transfer Case
Use the following procedure to dolly
tow a four-wheel drive vehicle from
the rear:
1. Attach the dolly to the towvehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9‑53.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” under“Four-Wheel
Drive”.
8. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
N (Neutral)” under“Four-Wheel
Drive”.
Appearance Care
Exterior Care
Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be
required. See Recommended Fluids
and Lubricants on page 11‑6.
Washing the Vehicle
The best way to preserve the
vehicle's finish is to keep it clean by
washing it often.
Notice: Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle
or damage may occur and it
would not be covered by the
warranty.

Black plate (4,1)Chevrolet Avalanche Owner Manual - 2011
11-4 Service and Maintenance
Additional Required Services
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should be
rotated every 12 000 km/
7,500 miles. SeeTire Rotation
on page 10‑64.
At Each Fuel Stop
.Engine oil level check. See
Engine Oil on page 10‑8.
.Engine coolant level check. See
Engine Coolant on page 10‑19.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑26.
Once a Month
.Tire inflation pressures check.
See Tire Pressure on
page 10‑58.
.Tire wear inspection. See Tire
Inspection on page 10‑64.
.Sunroof track and seal
inspection, if equipped.
See Sunroof on page 2‑26. Once a Year
.See
Starter Switch Check on
page 10‑33.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑33.
.See Ignition Transmission Lock
Check on page 10‑33.
.See Park Brake and P (Park)
Mechanism Check on
page 10‑34.
.Hood support gas strut
inspection for signs of wear,
corrosion, cracks, loss of
lubricant, or other damage.
Check the hold open ability of
the gas strut. If necessary,
replace with genuine parts from
your dealer.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.Underbody flushing service. First Engine Oil Change After
Every 80 000 km/50,000 Miles
.Engine air cleaner filter
replacement. See
Engine Air
Cleaner/Filter on page 10‑16.
.Automatic transmission fluid
change (severe service) for
vehicle mainly driven in heavy
city traffic in hot weather, in hilly
or mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service. See
Automatic Transmission Fluid on
page 10‑12.
.Four‐wheel drive only: Transfer
case fluid change (severe
service) for vehicles mainly
driven when frequently towing a
trailer, or used for taxi, police,
or delivery service. Check vent
hose at transfer case for kinks
and proper installation.

Black plate (9,1)Chevrolet Avalanche Owner Manual - 2011
Customer Information 13-9
.Flat Tire Change:Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road
or highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a
copy of the repair orders.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Black plate (13,1)Chevrolet Avalanche Owner Manual - 2011
Customer Information 13-13
Aftermarket parts are not covered
by your GM New Vehicle Limited
Warranty, and any vehicle failure
related to such parts is not covered
by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring Your Vehicle
Protect your investment in your
GM vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to your
GM vehicle by limiting
compensation for damage
repairs by using aftermarket
collision parts. Some insurance
companies will not specify
aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that
your vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.If your vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a
police officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑8
or
Roadside Assistance Program
(Mexico) on page 13‑10.

Black plate (4,1)Chevrolet Avalanche Owner Manual - 2011
i-4 INDEX
D
Damage Repair, Collision . . . . . 13-12
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iii
Data Recorders, Event . . . . . . . 13-17
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-30
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6
Door Ajar Messages . . . . . . . . . . . . . . . 5-38
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-28 Driving
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-75
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . 9-19
If the Vehicle is Stuck . . . . . . . . . 9-22
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-7
Off-Road Recovery . . . . . . . . . . . . 9-6
Vehicle Load Limits . . . . . . . . . . . 9-24
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 1-28
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-4
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-34
DVD/CD Player . . . . . . . . . . . . . . . . 7-19
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-70
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-93
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-46
Overload . . . . . . . . . . . . . . . . . . . 10-40
Engine Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-20
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-19
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Cooling System . . . . . . . . . . . . . 10-18

Black plate (5,1)Chevrolet Avalanche Owner Manual - 2011
INDEX i-5
Cooling System Messages . . . 5-39
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-38
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Oil Pressure Gauge . . . . . . . . . . 5-14
Overheated ProtectionOperating Mode . . . . . . . . . . . 10-24
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-40
Pressure Light . . . . . . . . . . . . . . . . 5-26
Running While Parked . . . . . . . . 9-38
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-32
Engine Oil Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-40
Entry/Exit Lighting . . . . . . . . . . . . . . 6-7
Equipment, Towing . . . . . . . . . . . . 9-84
Event Data Recorders . . . . . . . . 13-17
Extender, Safety Belt . . . . . . . . . . 3-27
Exterior Cargo Lamps . . . . . . . . . . 6-6
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . 10-25
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter Engine Air Cleaner . . . . . . . . . 10-16
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-73
Flat Tire, Changing . . . . . . . . . . . 10-75
Floor Mats . . . . . . . . . . . . . . . . . . .10-106
Fluid Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-28
Four-Wheel DriveTransfer Case . . . . . . . . . 9-44, 9-50
Power Steering . . . . . . . . . . . . . 10-25
Washer . . . . . . . . . . . . . . . . . . . . . 10-26
Fog Lamps
Bulb Replacement . . . . . . . . . . . . . 6-5
Folding Mirrors . . . . . . . . . . . . . . . . 2-21 Four-Wheel
Drive . . . . . . . . . . . . 10-30, 9-44, 9-50
Front Axle . . . . . . . . . . . . . . . . . . . . 10-31
Front Fog Lamps Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Heated and Ventilated . . . . . . . . 3-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-68 Additives . . . . . . . . . . . . . . . . . . . . . 9-69
E85 (85% Ethanol) . . . . . . . . . . . 9-70
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-74
Filling the Tank . . . . . . . . . . . . . . . 9-72
Fuels in Foreign Countries . . . . 9-69
Gasoline Specifications . . . . . . . 9-69
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Low Fuel Warning Light . . . . . . . 5-26
Management, Active . . . . . . . . . . 9-37
Recommended . . . . . . . . . . . . . . . 9-68
Requirements, California . . . . . 9-69
System Messages . . . . . . . . . . . . 5-41

Black plate (6,1)Chevrolet Avalanche Owner Manual - 2011
i-6 INDEX
Fuel EconomyDriving for Better . . . . . . . . . . . . . 1-28
Full-Size Spare Tire . . . . . . . . . . 10-87
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-46
G
Garage Door Opener . . . . . . . . . . 5-56Programming . . . . . . . . . . . . . . . . . 5-56
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-69
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-15
Engine Oil Pressure . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12 Trip Odometer . . . . . . . . . . . . . . . . 5-12
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-16
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-74
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-35
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-37
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-35
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-37
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3 Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On Light . . . . . . . . . . 5-27
High/Low Beam Changer . . . . . . 6-3
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Front Seats . . . . . . . . . . . . . 3-9
Heated Mirrors . . . . . . . . . . . . . . . . . 2-22
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-27
Highway Hypnosis . . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . . 9-19
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-16
I
Ignition Positions . . . . . . . . . . . . . . 9-31
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-33
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-18
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-48
Instrument Cluster . . . . . . . . . . . . . 5-11
Introduction . . . . . . . . . . . . . . . . . . . ii, 7-2

Black plate (10,1)Chevrolet Avalanche Owner Manual - 2011
i-10 INDEX
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-19
Statement . . . . . . . . . . . . . . . . . . 13-19
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
CD/DVD Player . . . . . . . . . . . . . . . 7-19
Reception . . . . . . . . . . . . . . . . . . . . 7-12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-32 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-56
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-44
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-34
Rear Seat Audio (RSA) . . . . . . . 7-44
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10
Rear Vision Camera (RVC) . . . . 9-62
Rearview Mirrors . . . . . . . . . . . . . . 2-22 Automatic Dimming . . . . . . . . . . . 2-23
Reclining Seatbacks . . . . . . . . . . . . 3-7 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . 11-6
Recommended Fuel . . . . . . . . . . . 9-68
Records Maintenance . . . . . . . . . . . . . . . . . . 11-9
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-35
Replacement Bulbs . . . . . . . . . . . 10-39
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-45
Maintenance . . . . . . . . . . . . . . . . . . 11-8
Replacing Airbag System . . . . . . 3-45
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-61 Replacing Safety Belt
System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Reporting Safety Defects Canadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-53
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-34
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-42
Roadside Assistance Program . . . . . . . . . . . . . . . 13-8, 13-10
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-26
Roof Rack System . . . . . . . . . . . . . 4-13
Rotation, Tires . . . . . . . . . . . . . . . . 10-64
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-38