2011 CHEVROLET AVALANCHE phone

Black plate (18,1)Chevrolet Avalanche Owner Manual - 2011
13-18 Customer Information
This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If your vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit, at
www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.

Black plate (3,1)Chevrolet Avalanche Owner Manual - 2011
INDEX i-3
CDDVD Player . . . . . . . . . . . . . . . . . . . 7-19
CD Player . . . . . . . . . . . . . . . . . . . . . 7-14
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-72
Charging System Light . . . . . . . . 5-20
Check Engine Light . . . . . . . . . . . . . . . . . . 5-20
IgnitionTransmission Lock . . . . . . . . 10-33
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-48
Lower Anchors and Tethers for Children . . . . . . . . . 3-54
Older Children . . . . . . . . . . . . . . . . 3-46
Securing . . . . . . . . . . . . . . . . 3-62, 3-64
Systems . . . . . . . . . . . . . . . . . . . . . . 3-51
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-41 Cleaning
Exterior Care . . . . . . . . . . . . . . . 10-98
Interior Care . . . . . . . . . . . . . . . 10-102
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-4
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-12
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
Continuous Damping Control (CDC) . . . . . . . . . . . . . . . . 9-57
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-20
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-19
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Cooling System . . . . . . . . . . . . . . . 10-18 Engine Messages . . . . . . . . . . . . 5-39 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . 13-10
Covers Cargo Panels . . . . . . . . . . . . . . . . . . 4-6
Cruise Control . . . . . . . . . . . . . . . . . 9-58 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance
Offices . . . . . . . . . . . . . . . . . 13-4, 13-5
Customer Information Service PublicationsOrdering Information . . . . . . 13-15
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3

Black plate (9,1)Chevrolet Avalanche Owner Manual - 2011
INDEX i-9
N
Navigation SystemVehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-18
New Vehicle Break-In . . . . . . . . . . 9-30
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-41
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-7 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-6
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . .10-11
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Messages . . . . . . . . . . . . . . . . . . . . 5-40
Pressure Light . . . . . . . . . . . . . . . . 5-26
Older Children, Restraints . . . . . 3-46 Online Owner Center . . . . . . . . . . 13-6
OnStar
®System . . . . . . . . . . . . . . . 1-29
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Overheated Engine
Protection
Operating Mode . . . . . . . . . . . . . 10-24
Overheating, Engine . . . . . . . . . . 10-22
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-35
Shifting Out of . . . . . . . . . . . . . . . . 9-36
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-22
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-60
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-53
Brake and P (Park)
Mechanism Check . . . . . . . . 10-34
Over Things That Burn . . . . . . . 9-37
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-18 Passenger Sensing System . . . 3-38
Perchlorate Materials
Requirements, California . . . . . 10-3
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-46
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-34
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-25
Windows . . . . . . . . . . . . . . . . . . . . . 2-24
Power Assist Steps . . . . . . . . . . . . 2-16
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-19
Program
Courtesy Transportation . . . . 13-10
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3

Black plate (12,1)Chevrolet Avalanche Owner Manual - 2011
i-12 INDEX
ShiftingInto Park . . . . . . . . . . . . . . . . . . . . . . 9-35
Out of Park . . . . . . . . . . . . . . . . . . . 9-36
Sidemarker Bulb Replacement . . . . . . . . . . 10-38
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-5
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12
StabiliTrak
®Indicator Light . . . . 5-24
StabiliTrak®System . . . . . . . . . . . 9-54
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-33
Starting the Engine . . . . . . . . . . . . 9-32
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-25
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3 Steps
Power Assist . . . . . . . . . . . . . . . . . 2-16
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-38
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cargo Area . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . 4-13
Top-Box Storage . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-22
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-25
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iii
System Roof Rack . . . . . . . . . . . . . . . . . . . . 4-13
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-16
TaillampsBulb Replacement . . . . . . . . . . 10-38
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-18 Immobilizer . . . . . . . . . . . . . . . . . . . 2-18
Throttle, Adjustable . . . . . . . . . . . . 9-30
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires Buying New Tires . . . . . . . . . . . 10-66
Chains . . . . . . . . . . . . . . . . . . . . . . 10-72
Changing . . . . . . . . . . . . . . . . . . . 10-75
Designations . . . . . . . . . . . . . . . 10-53
Different Size . . . . . . . . . . . . . . . 10-68
Full-Size Spare . . . . . . . . . . . . . 10-87