
Black plate (42,1)Chevrolet Avalanche Owner Manual - 2011
7-42 Infotainment System
Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on theremote control.
2. Replace the two batteries in the compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Tips and Troubleshooting Chart
Problem Recommended Action
There is no power. The ignition might not be turned to
ON/RUN or ACC/ACCESSORY.
The picture does not fill the screen.
There are black borders on the top
and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in
the setup menu by pressing the
display menu button on the remote
control.
In auxiliary mode, the picture moves
or scrolls. Check the auxiliary input
connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the remote
control and the transmitter window.
Check the batteries to make sure
they are not dead or installed
incorrectly.
After stopping the player, and
pushing Play, sometimes the
DVD starts where it left off and
sometimes at the beginning. If the stop button was pressed one
time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning of
the DVD.

Black plate (22,1)Chevrolet Avalanche Owner Manual - 2011
9-22 Driving and Operating
Repeat this until help arrives
but only when you feel really
uncomfortable from the cold.
Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See“Rocking Your Vehicle to
Get It Out” later in this section.
If the vehicle has a traction system,
it can often help to free a stuck
vehicle. Refer to the vehicle's
traction system in the Index. If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 55 km/h (35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains on page 10‑72.
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. For four-wheel-drive
vehicles with a two‐speed automatic
transfer case, shift into Four‐Wheel
High. For vehicles with StabiliTrak,
turn the traction control part of the
system off. Shift back and forth
between R (Reverse) and a forward
gear, spinning the wheels as little as
possible. To prevent transmission
wear, wait until the wheels stop
spinning before shifting gears.

Black plate (32,1)Chevrolet Avalanche Owner Manual - 2011
9-32 Driving and Operating
B (ACC/ACCESSORY):This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running. The transmission
is also unlocked in this position on
automatic transmission vehicles.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time. D (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when
the driver door is opened and the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Notice: Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the ignition to START.
When the engine starts, let go of
the key. The idle speed will slow
down as the engine warms. Do
not race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START, cranking will be
stopped after 15 seconds to
prevent cranking motor damage.

Black plate (33,1)Chevrolet Avalanche Owner Manual - 2011
Driving and Operating 9-33
To prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
5‐10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to a maximum of 15 seconds.
Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts, let go of
the key and accelerator. If the
vehicle starts briefly but then
stops again, repeat these steps.
This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates. Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.
Engine Heater
The engine coolant heater can
provide easier starting and better
fuel economy during engine
warm-up in cold weather conditions
at or below
−18°C (0°F). Vehicles
with an engine heater should be
plugged in at least four hours before
starting. An internal thermostat in
the plug-end of the cord may exist
which will prevent engine coolant
heater operation at temperatures
above −18°C (0°F).

Black plate (36,1)Chevrolet Avalanche Owner Manual - 2011
9-36 Driving and Operating
Then, see if you can move the shift
lever away from P (Park) without
first pulling it toward you. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock
If you are parking on a hill and
you do not shift your transmission
into P (Park) properly, the weight
of the vehicle may put too much
force on the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the driver
seat. To find out how, seeShifting
Into Park on page 9‑35.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake. If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission, then you will be
able to pull the shift lever out of
P (Park).
Shifting Out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release is
designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN or ACC/
ACCESSORY and the regular
brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See
Jump Starting on
page 10‑88 for more information.
To shift out of P (Park) use the
following:
1. Apply the brake pedal.
2. Move the shift lever to the desired position.

Black plate (85,1)Chevrolet Avalanche Owner Manual - 2011
Driving and Operating 9-85
Trailer Brakes
A loaded trailer that weighs more
than 900 kg (2,000 lbs) needs to
have its own brake system that is
adequate for the weight of the
trailer. Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted and
maintained properly.
Since the vehicle is equipped with
StabiliTrak, the trailer brakes cannot
tap into the vehicle's hydraulic
system.
Trailer Wiring Harness
Heavy-Duty Trailer Wiring Harness
Package
The vehicle has a seven-pin
universal heavy-duty trailer
connector attached to the rear
bumper beam next to the integrated
trailer hitch.
The seven-wire harness contains
the following trailer circuits:
.Yellow: Left Stop/Turn Signal
.Dark Green: Right Stop/
Turn Signal
.Brown: Taillamps
.White: Ground
.Light Green: Back-up Lamps
.Red: Battery Feed*
.Dark Blue: Trailer Brake*
*The fuses for these two circuits are
installed in the underhood electrical
center, but the wires are not
connected. They should be
connected by your dealer or a
qualified service center.
If charging a remote (non-vehicle)
battery, press the tow/haul mode
button located at the end of the shift
lever. This will boost the vehicle
system voltage and properly charge
the battery. If the trailer is too light
for tow/haul mode, turn on the
headlamps as a second way to
boost the vehicle system and
charge the battery.

Black plate (86,1)Chevrolet Avalanche Owner Manual - 2011
9-86 Driving and Operating
Electric Brake Control Wiring
Provisions
These wiring provisions are
included with the vehicle as part of
the trailer wiring package. These
provisions are for an electric brake
controller. The instrument panel
contains blunt cut wires near the
data link connector for the trailer
brake controller. The harness
contains the following wires:
.Dark Blue: Brake Signal to
Trailer Connector
.Red/Black: Battery
.Light Blue/White: Brake Switch
.White: Ground
It should be installed by your dealer
or a qualified service center.
If the vehicle is equipped with an
ITBC, the blunt cuts exist, but are
not connected further in the
harness. If an aftermarket trailer
brake controller is installed, the
ITBC must be disconnected. Do not power both ITBC and
aftermarket controllers to control the
trailer brakes at the same time.
Tow/Haul Mode
Pressing this button at the end of
the shift lever turns on and off the
tow/haul mode.
This indicator light on the instrument
panel cluster comes on when the
tow/haul mode is on.
Tow/Haul is a feature that assists
when pulling a heavy trailer or a
large or heavy load. See
Tow/Haul
Mode on page 9‑43 for more
information.
Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle's Gross
Combined Weight Rating (GCWR).
See “Weight of the Trailer” inTrailer
Towing on page 9‑79. Tow/Haul is
most useful under the following
driving conditions:
.When pulling a heavy trailer or a
large or heavy load through
rolling terrain.
.When pulling a heavy trailer or a
large or heavy load in stop and
go traffic.
.When pulling a heavy trailer or a
large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired.

Black plate (93,1)Chevrolet Avalanche Owner Manual - 2011
Driving and Operating 9-93
4. If the CHECK TRAILER WIRINGmessage re-appears, the
electrical fault is on the
vehicle side.
If the CHECK TRAILER WIRING
message only re-appears when
connecting the trailer wiring
harness to the vehicle, the
electrical fault is on the
trailer side.
SERVICE TRAILER BRAKE
SYSTEM –This message will be
displayed when there is a problem
with the ITBC system. If this
message persists over multiple
ignition cycles there is problem with
the ITBC system. Take the vehicle
to an authorized GM dealer to have
the ITBC system diagnosed and
repaired. If either the CHECK TRAILER
WIRING or SERVICE TRAILER
BRAKE SYSTEM message is
displayed while driving the vehicle,
power is no longer available to the
trailer brakes. When traffic
conditions allow, carefully pull the
vehicle over to the side of the road
and turn the ignition off. Check the
wiring connection to the trailer and
turn the ignition back on. If either of
these messages continues, either
the vehicle or trailer needs service.
An authorized GM dealer may be
able to diagnose and repair
problems with the trailer. However,
any diagnosis and repair of the
trailer is not covered under the
vehicle warranty. Please contact
your trailer dealer for assistance
with trailer repairs and trailer
warranty information.Conversions and
Add-Ons
Add-On Electrical
Equipment
Notice:
Do not add anything
electrical to the vehicle unless
you check with your dealer first.
Some electrical equipment can
damage the vehicle and the
damage would not be covered by
the vehicle's warranty. Some
add-on electrical equipment can
keep other components from
working as they should.
Add-on equipment can drain the
vehicle's 12‐volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3‑43 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3‑44.