2011 CHEVROLET AVALANCHE ESP

Black plate (52,1)Chevrolet Avalanche Owner Manual - 2011
7-52 Infotainment System
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the
cell phone:
1. Press and hold
bgfor
two seconds.
2. Say “Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.

Black plate (3,1)Chevrolet Avalanche Owner Manual - 2011
Driving and Operating 9-3
Death and injury associated with
drinking and driving is a global
tragedy.
Alcohol affects four things that
anyone needs to drive a vehicle:
judgment, muscular coordination,
vision, and attentiveness.
Police records show that almost
40 percent of all motor
vehicle-related deaths involve
alcohol. In most cases, these
deaths are the result of someone
who was drinking and driving.
In recent years, more than
17,000 annual motor vehicle-related
deaths have been associated with
the use of alcohol, with about
250,000 people injured.
For persons under 21, it is against
the law in every U.S. state to drink
alcohol. There are good medical,
psychological, and developmental
reasons for these laws.
The obvious way to eliminate the
leading highway safety problem is
for people never to drink alcohol
and then drive.Medical research shows that alcohol
in a person's system can make
crash injuries worse, especially
injuries to the brain, spinal cord,
or heart. This means that
when anyone who has been
drinking
—driver or passenger —is
in a crash, that person's chance of
being killed or permanently disabled
is higher than if the person had not
been drinking.
Control of a Vehicle
The following three systems help
to control the vehicle while
driving —brakes, steering, and
accelerator. At times, as when
driving on snow or ice, it is easy to
ask more of those control systems
than the tires and road can provide.
Meaning, you can lose control of the
vehicle. See StabiliTrak
®System on
page 9‑54.
Adding non‐dealer accessories can
affect vehicle performance. See
Accessories and Modifications on
page 10‑3.
Braking
See Brake System Warning Light on
page 5‑23.
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average reaction time is about
three‐fourths of a second. But that is
only an average. It might be less
with one driver and as long as
two or three seconds or more with
another. Age, physical condition,
alertness, coordination, and
eyesight all play a part. So do
alcohol, drugs, and frustration.
But even in three‐fourths of a
second, a vehicle moving at
100 km/h (60 mph) travels
20 m (66 ft). That could be a lot
of distance in an emergency, so
keeping enough space between the
vehicle and others is important.

Black plate (6,1)Chevrolet Avalanche Owner Manual - 2011
9-6 Driving and Operating
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving.
If the level of the shoulder is
only slightly below the pavement,
recovery should be fairly easy.
Ease off the accelerator and then,
if there is nothing in the way, steer
so that the vehicle straddles the
edge of the pavement.Turn the steering wheel 8 to 13 cm
(3 to 5 inches), about one-eighth
turn, until the right front tire contacts
the pavement edge. Then turn the
steering wheel to go straight down
the roadway.
Loss of Control
Let us review what driving experts
say about what happens when the
three control systems
—brakes,
steering, and acceleration —do not
have enough friction where the tires
meet the road to do what the driver
has asked.
In any emergency, do not give up.
Keep trying to steer and constantly
seek an escape route or area of
less danger.
Skidding
In a skid, a driver can lose control of
the vehicle. Defensive drivers avoid
most skids by taking reasonable
care suited to existing conditions,
and by not overdriving those
conditions. But skids are
always possible.
The three types of skids correspond
to the vehicle's three control
systems. In the braking skid, the
wheels are not rolling. In the
steering or cornering skid, too much
speed or steering in a curve causes
tires to slip and lose cornering force.
And in the acceleration skid, too
much throttle causes the driving
wheels to spin.
If the vehicle starts to slide, ease
your foot off the accelerator pedal
and quickly steer the way you
want the vehicle to go. If you start
steering quickly enough, the vehicle
may straighten out. Always be ready
for a second skid if it occurs.

Black plate (7,1)Chevrolet Avalanche Owner Manual - 2011
Driving and Operating 9-7
Of course, traction is reduced when
water, snow, ice, gravel, or other
material is on the road. For safety,
slow down and adjust your driving to
these conditions. It is important to
slow down on slippery surfaces
because stopping distance is longer
and vehicle control more limited.
While driving on a surface with
reduced traction, try to avoid
sudden steering, acceleration,
or braking, including reducing
vehicle speed by shifting to a lower
gear. Any sudden changes could
cause the tires to slide. You might
not realize the surface is slippery
until the vehicle is skidding. Learn to
recognize warning clues—such as
enough water, ice, or packed snow
on the road to make a mirrored
surface —and slow down when you
have any doubt.
Remember: Antilock brakes help
avoid only the braking skid.Off-Road Driving
Vehicles with four-wheel drive can
be used for off-road driving.
Vehicles without four-wheel drive
and vehicles with 20‐inch tire/wheel
assemblies should not be driven
off-road except on a level,
solid surface.
The airbag system is designed to
work properly under a wide range of
conditions, including off‐road usage.
Always wear your safety belt and
observe safe driving speeds,
especially on rough terrain.
Drinking and driving can be very
dangerous on any road and this is
certainly true for off-road driving.
At the very time you need special
alertness and driving skills, your
reflexes, perceptions, and judgment
can be affected by even a small amount of alcohol. You could have a
serious
—or even fatal —accident
if you drink and drive or ride with a
driver who has been drinking.
Off-roading can be great fun but has
some definite hazards. The greatest
of these is the terrain itself. When
off-road driving, traffic lanes are not
marked, curves are not banked, and
there are no road signs. Surfaces
can be slippery, rough, uphill,
or downhill.
Avoid sharp turns and abrupt
maneuvers. Failure to operate the
vehicle correctly off‐road could
result in loss of vehicle control or
vehicle rollover.
Off-roading involves some new
skills. That is why it is very
important that you read these
driving tips and suggestions to help
make off-road driving safer and
more enjoyable.

Black plate (9,1)Chevrolet Avalanche Owner Manual - 2011
Driving and Operating 9-9
WARNING (Continued)
.Heavy loads on the roof raise
the vehicle's center of gravity,
making it more likely to roll
over. You can be seriously or
fatally injured if the vehicle
rolls over. Put heavy loads
inside the cargo area, not on
the roof. Keep cargo in the
cargo area as far forward and
low as possible.
There are some important things to
remember about how to load your
vehicle.
.The heaviest things should be
on the floor, forward of the rear
axle. Put heavier items as far
forward as you can.
.Be sure the load is properly
secured, so things are not
tossed around. You will find other important
information under
Vehicle Load
Limits on page 9‑24 andTires on
page 10‑49.
Environmental Concerns
Off-road driving can provide
wholesome and satisfying
recreation. However, it also raises
environmental concerns. We
recognize these concerns and urge
every off-roader to follow these
basic rules for protecting the
environment:
.Always use established trails,
roads, and areas that have been
specially set aside for public
off-road recreational driving and
obey all posted regulations.
.Avoid any driving practice that
could damage shrubs, flowers,
trees, or grasses or disturb
wildlife. This includes
wheel-spinning, breaking down
trees, or unnecessary driving
through streams or over soft
ground.
.Always carry a litter bag and
make sure all refuse is removed
from any campsite before
leaving.
.Take extreme care with open
fires (where permitted), camp
stoves, and lanterns.
.Never park your vehicle over
dry grass or other combustible
materials that could catch fire
from the heat of the vehicle's
exhaust system.
Traveling to Remote Areas
It makes sense to plan your trip,
especially when going to a remote
area. Know the terrain and plan
your route. Get accurate maps
of trails and terrain. Check to
see if there are any blocked or
closed roads.
It is also a good idea to travel with
at least one other vehicle in case
something happens to one of them.

Black plate (10,1)Chevrolet Avalanche Owner Manual - 2011
9-10 Driving and Operating
For vehicles with a winch, be sure to
read the winch instructions. In a
remote area, a winch can be handy
if you get stuck but you will want to
know how to use it properly.
Getting Familiar with Off-Road
Driving
It is a good idea to practice in an
area that is safe and close to home
before you go into the wilderness.
Off-roading requires some new and
different skills.
Tune your senses to different kinds
of signals. Your eyes need to
constantly sweep the terrain for
unexpected obstacles. Your ears
need to listen for unusual tire or
engine sounds. Use your arms,
hands, feet, and body to respond to
vibrations and vehicle bounce.Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed. At higher
speeds:
.You approach things faster and
have less time to react.
.There is less time to scan the
terrain for obstacles.
.The vehicle has more bounce
when driving over obstacles.
.More braking distance is
needed, especially on an
unpaved surface.
{WARNING
When you are driving off-road,
bouncing and quick changes in
direction can easily throw you
out of position. This could cause
you to lose control and crash.
So, whether you are driving on or
off the road, you and your
passengers should wear
safety belts.
Scanning the Terrain
Off-road driving can take you over
many different kinds of terrain. Be
familiar with the terrain and its many
different features.
Surface Conditions:
Off-roading
surfaces can be hard-packed dirt,
gravel, rocks, grass, sand, mud,
snow, or ice. Each of these surfaces
affects the vehicle's steering,
acceleration, and braking in different
ways. Depending on the surface,
slipping, sliding, wheel spinning,
delayed acceleration, poor traction,
and longer braking distances can
occur.
Surface Obstacles: Unseen or
hidden obstacles can be hazardous.
A rock, log, hole, rut, or bump can
startle you if you are not prepared
for them. Often these obstacles are
hidden by grass, bushes, snow,
or even the rise and fall of the
terrain itself.

Black plate (11,1)Chevrolet Avalanche Owner Manual - 2011
Driving and Operating 9-11
Some things to consider:
.Is the path ahead clear?
.Will the surface texture change
abruptly up ahead?
.Does the travel take you uphill or
downhill?
.Will you have to stop suddenly
or change direction quickly?
When driving over obstacles or
rough terrain, keep a firm grip on
the steering wheel. Ruts, troughs,
or other surface features can jerk
the wheel out of your hands.
When driving over bumps, rocks,
or other obstacles, the wheels can
leave the ground. If this happens,
even with one or two wheels, you
cannot control the vehicle as well or
at all.
Because you will be on an unpaved
surface, it is especially important to
avoid sudden acceleration, sudden
turns, or sudden braking. Off-roading requires a different kind
of alertness from driving on paved
roads and highways. There are no
road signs, posted speed limits,
or signal lights. Use good judgment
about what is safe and what is not.
Driving on Hills
Off-road driving often takes you up,
down, or across a hill. Driving safely
on hills requires good judgment and
an understanding of what the
vehicle can and cannot do. There
are some hills that simply cannot
be driven, no matter how well built
the vehicle.
{WARNING
Many hills are simply too steep
for any vehicle. If you drive up
them, you will stall. If you drive
down them, you cannot control
your speed. If you drive across
(Continued)
WARNING (Continued)
them, you will roll over. You could
be seriously injured or killed.
If you have any doubt about the
steepness, do not drive the hill.
Approaching a Hill
When you approach a hill, decide if
it is too steep to climb, descend,
or cross. Steepness can be hard to
judge. On a very small hill, for
example, there may be a smooth,
constant incline with only a small
change in elevation where you can
easily see all the way to the top.
On a large hill, the incline may get
steeper as you near the top, but you
might not see this because the crest
of the hill is hidden by bushes,
grass, or shrubs.

Black plate (21,1)Chevrolet Avalanche Owner Manual - 2011
Driving and Operating 9-21
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use theRoadside
Assistance Program (U.S. and
Canada) on page 13‑8 orRoadside
Assistance Program (Mexico) on
page 13‑10. To get help and keep
everyone in the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
Carbon Monoxide (CO) which
cannot be seen or smelled.
It can cause unconsciousness
and even death.
(Continued)
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about
5 cm (2 in) on the side of
the vehicle that is away from
the wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting.
See Climate Control System
in the Index.(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑38.
Snow can trap exhaust gases
under your vehicle. This can
cause deadly CO (Carbon
Monoxide) gas to get inside.
CO could overcome you and kill
you. You cannot see it or smell it,
so you might not know it is in your
vehicle. Clear away snow from
around the base of your vehicle,
especially any that is blocking
the exhaust.
Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat.