2011 CHEVROLET AVALANCHE navigation system

Black plate (26,1)Chevrolet Avalanche Owner Manual - 2011
7-26 Infotainment System
Inserting a Disc
Insert a disc partway into the top
slot, label side up. The player pulls
it in and the disc should begin
playing.“Loading Disc” shows on
the radio display. At the same time,
the radio displays a softkey menu of
option(s). Some discs automatically
play the movie while others default
to the softkey menu display, which
requires the Play, Enter,
or Navigation softkeys to be
pressed, either by softkey or by the
rear seat passenger using the
remote control.
Loading a disc into the system,
depending on media type and
format, ranges from 5 to 20 seconds
for a CD, and up to 30 seconds for
a DVD.
Ejecting a Disc
ZDVD (Eject): Press and
release to eject the disc currently
playing in the top slot. A beep
sounds and Ejecting Disc displays. If loading and reading of a disc
cannot be completed, due to
unknown format, etc., and the disc
fails to eject, press and hold for
more than five seconds to force the
disc to eject.
Playing a DVD
DVD/CD AUX (Auxiliary):
Press to
cycle through DVD, CD, or Auxiliary
when listening to the radio. The
DVD/CD text tab and a message
showing the track or chapter
number will display when a disc is in
either slot. Press the DVD/CD AUX
button again and the system
automatically searches for an
auxiliary input device; see Auxiliary
Devices on page 7‑30 for more
information. If a portable audio
player is not connected, “No Aux
Input Device” displays. If a disc is in
both the DVD slot and the CD slot,
the DVD/CD AUX button cycles
between the two sources and does
not indicate “No Aux Input Device.”
If a front auxiliary device is
connected, the DVD/CD AUX button cycles through all available options,
such as: DVD slot, CD slot, front
auxiliary, and rear auxiliary
(if available). See
“Using the
Auxiliary Input Jack” inAuxiliary
Devices on page 7‑30 or“Audio/
Video (A/V) Jacks” underRear Seat
Entertainment (RSE) System on
page 7‑34 for more information.
If a disc is inserted into the top DVD
slot, the rear seat operator can turn
on the video screen and use the
remote control to navigate the
CD (tracks only) through the
remote control.
O(Power): Press to turn the
radio on or off. Turn clockwise or
counterclockwise to increase or
decrease the volume. Press and
hold for more than two seconds to
turn off the entire radio and Rear
Seat Entertainment (RSE) system
and to start the Parental Control
feature. Parental Control prevents
the rear seat occupant from
operating the Rear Seat Audio
(RSA) system or remote control.

Black plate (27,1)Chevrolet Avalanche Owner Manual - 2011
Infotainment System 7-27
A lock symbol displays next to the
clock display. The Parental Control
feature remains on until the knob is
pressed and held for more than
two seconds again, or until the
driver turns the ignition off and
exits the vehicle.
f(Tune):Turn to select tracks on
a CD or DVD.
©SEEK: Press to return to the start
of the current track or chapter.
Press again to go to the previous
track or chapter. This button might
not work when the DVD is playing
the copyright information or the
previews.
¨SEEK: Press to go to the next
track or chapter. This button might
not work when the DVD is playing
the copyright information or the
previews.
sREV (Fast Reverse): Press to
quickly reverse the CD or DVD at
five times the normal speed.
To stop fast reversing, press again. This button might not work when
the DVD is playing the copyright
information or the previews.
\FWD (Fast Forward):
Press to
fast forward the CD or DVD at
five times the normal speed. To stop
fast forwarding, press again. This
button might not work when the
DVD is playing the copyright
information or the previews.
Using Softkeys to Play a
DVD-V (Video)
Once a DVD-V is inserted, the radio
display menu shows several tab
options for playback. Press the
softkey located under any tab option
during DVD-V playback.
r/j(Play/Pause): Press either
the Play or Pause tab displayed on
the radio, to toggle between pausing
or restarting playback of a DVD.
If the forward arrow is showing on
the display, the system is in pause
mode. If the Pause tab is showing
on the display, the system is in playback mode. If the DVD screen
is off, press the play button to turn
the screen on.
Some DVDs begin playing after the
previews have finished, although
there could be a delay of up to
30 seconds. If the DVD does not
begin playing the movie
automatically, press the softkey
located under the play/pause
symbol tag displayed on the radio.
If the DVD still does not play, refer
to the on-screen instructions,
if available.
c(Stop):
Press to stop playing,
rewinding, or fast forwarding a DVD.
r(Enter): Press to select the
choices that are highlighted in
any menu.
y(Menu): Press to access the
DVD menu. The DVD menu is
different on every DVD. Use the
softkeys located under the
navigation arrows to navigate the
cursor through the DVD menu.

Black plate (37,1)Chevrolet Avalanche Owner Manual - 2011
Infotainment System 7-37
If the headphones are to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.
Audio/Video (A/V) Jacks
A. Yellow: Video Input
B. White: Left Audio Input
C. Red: Right Audio Input
The A/V jacks are color coded to
match typical home entertainment
system equipment.The A/V jacks, located on the rear
of the floor console, allow audio or
video signals to be connected from
an auxiliary device such as a
camcorder or a video game unit to
the RSE system. Adapter
connectors or cables (not included)
may be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer
’s
instructions for proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the
DVD player mode, pressing the
AUX (auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The audio of the
connected source can be listened to
over the speakers by sourcing the
radio to the auxiliary device or by sourcing the RSA to the Rear Aux
and listening with the wireless
headphones on Channel 2 or with
the wired headphones. See
“Using
the Auxiliary Input Jack” under
Auxiliary Devices on page 7‑30 for
more information about changing
the source.
How to Change the RSE Video
Screen Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu. To change any feature:
1. Press the
z(display menu)
button on the remote control.
2. Use the remote control
n,q,
p,o(navigation) arrows and
the
r(enter) button to use the
setup menu.
3. Press the
zbutton again to
remove the setup menu from
the screen.

Black plate (40,1)Chevrolet Avalanche Owner Manual - 2011
7-40 Infotainment System
Remote Control Buttons
O(Power):Press this button to
turn the video screen on and off.
P(Illumination): Press this button
to turn the remote control backlight
on. The backlight automatically
turns off after 7 to 10 seconds if no
other button is pressed while the
backlight is on.
v(Title): Press this button to
return the DVD to the main menu of
the DVD. This function may vary for
each disc.
y(Main Menu): Press this button
to access the DVD menu. The DVD
menu is different on every DVD.
Use the navigation arrows to move
the cursor around the DVD menu.
After making a selection press the
enter button. This button only
operates when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press this button to
select the choice that is highlighted
in any menu.
z(Display Menu): Press this
button to adjust the brightness,
screen display mode (normal, full,
or zoom), and display the
language menu.
q(Return): Press this button to
exit the current active menu and
return to the previous menu. This
button operates only when the
display menu or a DVD menu is
active.
c(Stop): Press this button to
stop playing, fast reversing, or fast
forwarding a DVD. Press this button
twice to return to the beginning of
the DVD.
s(Play/Pause): Press this
button to start playing a DVD. Press
this button while a DVD is playing to
pause it. Press it again to continue
playing the DVD. On some radios, play may be
slowed down by pressing the play/
pause button then pressing the fast
forward button when the DVD is
playing. The DVD continues playing
in a slow play mode. Some radios
may perform reverse slow play by
pressing the play/pause button and
then pressing the fast reverse
button. To cancel slow play mode,
press the play/pause button.
t(Previous Track/Chapter):
Press this button to return to the
start of the current track or chapter.
Press this button again to go to the
previous track or chapter. This
button might not work when the
DVD is playing the copyright
information or the previews.
u(Next Track/Chapter): Press
this button to go to the beginning of
the next chapter or track. This
button might not work when the
DVD is playing the copyright
information or the previews.

Black plate (63,1)Chevrolet Avalanche Owner Manual - 2011
Driving and Operating 9-63
WARNING (Continued)
Your judged distances using the
screen will differ from actual
distances.
If you do not use proper care
before backing up, you could
hit a vehicle, child, pedestrian,
bicyclist, or pet, resulting in
vehicle damage, injury, or death.
Even though the vehicle has the
RVC system, always check
carefully before backing up by
checking behind and around
the vehicle.
Vehicles Without Navigation
System
The rear vision camera system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle. When
the key is in the ON/RUN position
and the driver shifts the vehicle into
R (Reverse), the video image
automatically appears on the inside
rearview mirror. Once the driver
shifts out of R (Reverse), the video
image automatically disappears
from the inside rearview mirror.Turning the Rear Vision Camera
System Off or On
To turn off the rear vision camera
system, press and hold
z, located
on the inside rearview mirror, until
the left indicator light turns off. The
rear camera vision display is now
disabled.
To turn the rear vision camera
system on again, press and
hold
zuntil the left indicator light
illuminates. The rear vision camera
system display is now enabled and
the display will appear in the mirror
normally.

Black plate (64,1)Chevrolet Avalanche Owner Manual - 2011
9-64 Driving and Operating
Vehicles With Navigation
System
The rear vision camera system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle. When
the driver shifts the vehicle into
R (Reverse), the video image
automatically appears on the
navigation screen. Once the driver
shifts out of R (Reverse), the
navigation screen will go back to the
last screen that had been displayed,
after a delay.Turning the Rear Vision Camera
System On or Off
To turn the rear vision camera
system on or off:
1. Shift into P (Park).
2. Press the MENU button to enter
the configure menu options, then
press the MENU hard key to
select Display or touch the
Display screen button.
3. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
4. Select the Video screen button.
When the Video screen button is
highlighted the RVC
system is on.

Black plate (65,1)Chevrolet Avalanche Owner Manual - 2011
Driving and Operating 9-65
The delay that is received after
shifting out of R (Reverse) is
approximately 10 seconds.
The delay can be cancelled by
performing one of the following:
.Pressing a hard key on the
navigation system.
.Shifting in to P (Park).
.Reach a vehicle speed of
8 km/h (5 mph).
There is a message on the rear
vision camera screen that states
“Check Surroundings for Safety.”
Adjusting the Brightness and
Contrast of the Screen
To adjust the brightness and
contrast of the screen, press the
MENU button while the rear vision
camera image is on the display. Any
adjustments made will only affect
the rear vision camera screen.
](Brightness): Touch the + (plus)
or –(minus) screen buttons to
increase or decrease the brightness
of the screen.
_(Contrast): Touch the + (plus) or
– (minus) screen buttons to increase
or decrease the contrast of the
screen.
Symbols
The navigation system may have a
feature that lets the driver view
symbols on the navigation screen
while using the rear vision camera.
The Ultrasonic Rear Park Assist
(URPA) system must not be
disabled to use the caution symbols.
If URPA has been disabled and the
symbols have been turned on, the
Rear Parking Assist Symbols
Unavailable error message may
display. See Ultrasonic Parking
Assist on page 9‑60. The symbols appear when an object
has been detected by the URPA
system. The symbol may cover the
object when viewing the navigation
screen.
To turn the symbols on or off:
1. Make sure that URPA has not
been disabled.
2. Shift into P (Park).
3. Press the MENU hard key to enter the configure menu
options, then press the MENU
hard key repeatedly until Display
is selected or touch the Display
screen button.
4. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
5. Touch the Symbols screen button. The screen button will be
highlighted when on.

Black plate (1,1)Chevrolet Avalanche Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-8
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . 13-10
Collision Damage Repair . . . 13-12
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-17
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-18
Navigation System . . . . . . . . . 13-18
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-19
Customer Information
Customer Satisfaction
Procedure
(U.S. and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.