2011 CHEVROLET AVALANCHE how to use
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Black plate (17,1)Chevrolet Avalanche Owner Manual - 2011
Customer Information 13-17
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer
Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling
Page 512 of 528
Black plate (18,1)Chevrolet Avalanche Owner Manual - 2011
13-18 Customer Information
This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If your vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit, at
www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Page 520 of 528
Black plate (6,1)Chevrolet Avalanche Owner Manual - 2011
i-6 INDEX
Fuel EconomyDriving for Better . . . . . . . . . . . . . 1-28
Full-Size Spare Tire . . . . . . . . . . 10-87
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-46
G
Garage Door Opener . . . . . . . . . . 5-56Programming . . . . . . . . . . . . . . . . . 5-56
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-69
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-15
Engine Oil Pressure . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12 Trip Odometer . . . . . . . . . . . . . . . . 5-12
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-16
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-74
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-35
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-37
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-35
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-37
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3 Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On Light . . . . . . . . . . 5-27
High/Low Beam Changer . . . . . . 6-3
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Front Seats . . . . . . . . . . . . . 3-9
Heated Mirrors . . . . . . . . . . . . . . . . . 2-22
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-27
Highway Hypnosis . . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . . 9-19
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-16
I
Ignition Positions . . . . . . . . . . . . . . 9-31
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-33
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-18
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-48
Instrument Cluster . . . . . . . . . . . . . 5-11
Introduction . . . . . . . . . . . . . . . . . . . ii, 7-2
Page 525 of 528
Black plate (11,1)Chevrolet Avalanche Owner Manual - 2011
INDEX i-11
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-12Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Extender . . . . . . . . . . . . . . . . . . . . . . 3-27
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-16
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-26
Lap-Shoulder Belt . . . . . . . . . . . . 3-21
Reminders . . . . . . . . . . . . . . . . . . . . 5-16
Replacing After a Crash . . . . . . 3-28
Use During Pregnancy . . . . . . . . 3-26
Safety Defects Reporting Canadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-9
Safety System Check . . . . . . . . . . 3-27
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9
Scheduled Maintenance . . . . . . . 11-2
Scheduling Appointments . . . . . 13-10 Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated
Front . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Front . . . . . . . . . . . . . . . . . . 3-9
Lumbar Adjustment, Front . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Reclining Seatbacks . . . . . . . . . . . 3-7
Secondary Latch System . . . . . 10-85
Securing Child Restraints . . . . . . . . . . . . . . 3-62, 3-64
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-17 Service
Accessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-20
Maintenance Records . . . . . . . . 11-9
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-15
Scheduling Appointments . . . 13-10
Servicing the Airbag-Equipped Vehicle . . . . . 3-43
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-33