2011 CADILLAC STS tow

Black plate (110,1)Cadillac STS Owner Manual - 2011
Rinse the vehicle well, before washing and after to
remove all cleaning agents completely. If they are
allowed to dry on the surface, they could stain.
Dry the finish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water spotting.
High pressure car washes may cause water to enter the
vehicle. Avoid using high pressure washes closer than
12 inches (30 cm) to the surface of the vehicle. Use of
power washers exceeding 1,200 psi (8 274 kPa) can
result in damage or removal of paint and decals.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and a car
washing soap to clean exterior lamps and lenses.
Follow instructions underWashing Your Vehicle
on
page 6‑109.
Finish Care
Occasional waxing or mild polishing of the vehicle by
hand may be necessary to remove residue from the
paint finish. Approved cleaning products can be
obtained from your dealer.
If the vehicle has a basecoat/clearcoat paint finish, the
clearcoat gives more depth and gloss to the colored
basecoat. Always use waxes and polishes that are
non-abrasive and made for a basecoat/clearcoat paint
finish.
Notice: Machine compounding or aggressive
polishing on a basecoat/clearcoat paint finish may
damage it. Use only non-abrasive waxes and
polishes that are made for a basecoat/clearcoat
paint finish on the vehicle.
Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap, bird
droppings, chemicals from industrial chimneys, etc., can
damage the vehicle's finish if they remain on painted
surfaces. Wash the vehicle as soon as possible.
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Black plate (111,1)Cadillac STS Owner Manual - 2011
If necessary, use non-abrasive cleaners that are
marked safe for painted surfaces to remove foreign
matter.
Exterior painted surfaces are subject to aging, weather
and chemical fallout that can take their toll over a period
of years. To help keep the paint finish looking new, keep
the vehicle garaged or covered whenever possible.
Protecting Exterior Bright Metal Parts
Bright metal parts should be cleaned regularly to keep
their luster. Washing with water is all that is usually
needed. However, chrome polish may be used on
chrome or stainless steel trim, if necessary.
Use special care with aluminum trim. To avoid
damaging protective trim, never use auto or chrome
polish, steam or caustic soap to clean aluminum.
A coating of wax, rubbed to high polish, is
recommended for all bright metal parts.
Windshield and Wiper Blades
Clean the outside of the windshield with glass cleaner.
Clean the rubber blades using a lint free cloth or paper
towel soaked with windshield washer fluid or a mild
detergent. Wash the windshield thoroughly when
cleaning the blades. Bugs, road grime, sap, and a
buildup of vehicle wash/wax treatments may cause
wiper streaking. Replace the wiper blades if they are
worn or damaged.
Wipers can be damaged by:
.Extreme dusty conditions
.Sand and salt
.Heat and sun
.Snow and ice, without proper removal
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Black plate (112,1)Cadillac STS Owner Manual - 2011
Aluminum or Chrome-Plated Wheels
and Trim
The vehicle may have either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:Chrome wheels and other chrome trim
may be damaged if the vehicle is not washed after
driving on roads that have been sprayed with
magnesium, calcium or sodium chloride. These
chlorides are used on roads for conditions such as
ice and dust. Always wash the vehicle's chrome
with soap and water after exposure.
Notice: Using strong soaps, chemicals, abrasive
polishes, cleaners, brushes, or cleaners that contain
acid on aluminum or chrome-plated wheels, could
damage the surface of the wheel(s). The repairs
would not be covered by the vehicle warranty. Use
only approved cleaners on aluminum or
chrome-plated wheels. The surface of these wheels is similar to the painted
surface of the vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes on
them because they could damage the surface. Do not
use chrome polish on aluminum wheels.
Notice:
Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not be
covered by the vehicle warranty. Use chrome polish
on chrome wheels only.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Notice: Driving the vehicle through an automatic
car wash that has silicone carbide tire cleaning
brushes, could damage the aluminum or
chrome-plated wheels. The repairs would not be
covered by the vehicle warranty. Never drive a
vehicle that has aluminum or chrome-plated wheels
through an automatic car wash that uses silicone
carbide tire cleaning brushes.
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Black plate (120,1)Cadillac STS Owner Manual - 2011
Rear Underseat Fuse Block
Removing the Rear Seat Cushion
Notice:If you touch the exposed wires with the
metal on the seat cushion, you could cause a short
that could damage the battery and or wires. Avoid
contact between the rear seat and the fuse center
whenever you remove or reinstall the rear seat. Do
not remove covers from any of the covered parts,
and do not store anything under the seats.
To remove the rear seat cushion, do the following:
1. Pull up on the front of the cushion to release the front hooks.
2. Pull the cushion up and out toward the front of the vehicle. To reinstall the rear seat cushion, do the following:
{WARNING:
A safety belt that is not properly routed through
the seat cushion or is twisted will not provide the
protection needed in a crash. If the safety belt has
not been routed through the seat cushion at all, it
(Continued)
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Black plate (6,1)Cadillac STS Owner Manual - 2011
Once Every Two Years
.Vehicles using DOT 4 brake fluid only: Brake fluid
replacement.
First Engine Oil Change After Every
40 000 km/25,000 Miles
.Passenger compartment air filter replacement
(or every 24 months, whichever occurs first).
More frequent replacement may be needed if
you drive in areas with heavy traffic, areas with
poor air quality, or areas with high dust levels.
Replacement may also be needed if you notice
reduced air flow, windows fogging up, or odors.
Your dealer can help you determine when it is the
right time to replace the filter.
First Engine Oil Change After Every
80 000 km/50,000 Miles
.Engine air cleaner filter replacement. SeeEngine
Air Cleaner/Filter on page 6‑21.
.Automatic transmission fluid and filter change
(severe service) for vehicles mainly driven in heavy
city traffic in hot weather, in hilly or mountainous
terrain, when frequently towing a trailer, or used for
taxi, police, or delivery service. See Automatic
Transmission Fluid on page 6‑23.
.All‐wheel drive only: Transfer case fluid change
(severe service) for vehicles mainly driven when
frequently towing a trailer, or used for taxi, police,
or delivery service. Check vent hose at transfer
case for kinks and proper installation. Check to be
sure vent hose is unobstructed, clear, and free of
debris.
.Evaporative control system inspection. Check all
fuel and vapor lines and hoses for proper hook‐up,
routing, and condition. Check that the purge valve,
if the vehicle has one, works properly. Replace as
needed. An Emission Control Service. The U.S.
Environmental Protection Agency or the California
Air Resources Board has determined that the
failure to perform this maintenance item will not
nullify the emission warranty or limit recall liability
prior to the completion of the vehicle's useful life.
We, however, urge that all recommended
maintenance services be performed at the
indicated intervals and the maintenance be
recorded.
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Black plate (9,1)Cadillac STS Owner Manual - 2011
Cadillac Owner Privileges™
.Emergency Fuel Delivery:Delivery of enough
fuel for the vehicle to get to the nearest service
station.
.Lock‐Out Service: Service to unlock the vehicle
if you are locked out. A remote unlock may be
available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
.Emergency Tow From a Public Road or
Highway: Tow to the nearest Cadillac dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat tire
with spare tire. The spare tire, if equipped, must be
in good condition and properly inflated. It is your
responsibility for the repair or replacement of the
tire if it is not covered by the warranty.
.Battery Jump Start: Service to jump start a dead
battery.
.Trip Routing Service: Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route.
Additional travel information is also available. Allow
three weeks for delivery.
.Trip Interruption Benefits and Service: If your
trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 years/160 000 km (100,000 miles) Powertrain
warranty period. Items considered are hotel,
meals, and rental car.
8-9

Black plate (10,1)Cadillac STS Owner Manual - 2011
Cadillac Technician Roadside Service
(U.S. only)
Cadillac's exceptional Roadside Service is more than
an auto club or towing service. It provides every
Cadillac owner in the United States with the advantage
of contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Services Not Included in Roadside
Service
.Impound towing caused by violation of any laws.
.Legal fines.
.Mounting, dismounting, or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles driven on a
non-public road or highway.
8-10

Black plate (15,1)Cadillac STS Owner Manual - 2011
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are significant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you ensure that your vehicle will be
repaired with GM original equipment collision parts.
If such insurance coverage is not available from your
current insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that ensures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call emergency services for
help. Do not leave the scene of a crash until all matters
have been taken care of. Move the vehicle only if its
position puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to police and other
parties involved in the crash.
For emergency towing seeRoadside Service
on
page 8‑8.
Gather the following information:
.Driver's name, address, and telephone number
.Driver's license number
.Owner's name, address, and telephone number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the other
vehicle
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