Black plate (11,1)Cadillac SRX Owner Manual - 2011
Driving and Operating 9-11
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.If the Vehicle is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and
you or others could be injured.
The vehicle can overheat,
causing an engine compartment
fire or other damage. Spin the
wheels as little as possible and
avoid going above 55 km/h
(35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains on page 10‑76.
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a forward
gear, spinning the wheels as little as
possible. To prevent transmission
wear, wait until the wheels stop
spinning before shifting gears.
Release the accelerator pedal
while shifting, and press lightly on
the accelerator pedal when the
transmission is in gear. Slowly
spinning the wheels in the forward
and reverse directions causes a
rocking motion that could free the
vehicle. If that does not get the
vehicle out after a few tries, it might
need to be towed out. If the vehicle
does need to be towed out, see
Towing the Vehicle on page 10‑98.
Black plate (10,1)Cadillac SRX Owner Manual - 2011
13-10 Customer Information
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.
.Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and
a copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Service advisor may give
you permission to get local
emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Service.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are
the owner responsibility.
Roadside Service
(Mexico)
Roadside Service is available
24 hours a day, 365 days of
the year.
For detailed information about
Roadside Service, please see
the brochure provided with your
new vehicle or visit our website
at: www.cadillac.com.mx.
Navigate the site and click on
“Asistencia en el Camino.” E-mail
correspondence should be sent
to: [email protected].
To contact Roadside Service by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800
