
Black plate (66,1)Cadillac SRX Owner Manual - 2011
10-66 Vehicle Care
.The TPMS sensor matching
process was started but not
completed or not completed
successfully after rotating the
vehicle's tires. The DIC message
and TPMS malfunction light
should go off once the TPMS
sensor matching process
is performed successfully.
See“TPMS Sensor Matching
Process” later in this section.
.One or more TPMS sensors are
missing or damaged. The DIC
message and the TPMS
malfunction light should go
off when the TPMS sensors
are installed and the sensor
matching process is performed
successfully. See your dealer
for service.
.Replacement tires or wheels do
not match your vehicle's original
equipment tires or wheels. Tires
and wheels other than those
recommended for your vehicle
could prevent the TPMS from
functioning properly. See Buying
New Tires on page 10‑70.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning it
cannot detect or signal a low tire
condition. See your dealer for
service if the TPMS malfunction
light and DIC message comes
on and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. Any time you
rotate your vehicle's tires or replace
one or more of the TPMS sensors,
the identification codes will need to
be matched to the new tire/wheel
position. The sensors are matched
to the tire/wheel positions in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear
tire using a TPMS diagnostic tool.
See your dealer for service.
The TPMS sensors can also be
matched to each tire/wheel position
by increasing or decreasing the
tire's air pressure. If increasing the
tire's air pressure, do not exceed
the maximum inflation pressure
indicated on the tire's sidewall.

Black plate (94,1)Cadillac SRX Owner Manual - 2011
10-94 Vehicle Care
Jump Starting
For more information about the
vehicle battery, seeBattery on
page 10‑28.
If the vehicle battery has run down,
you may want to use another
vehicle and some jumper cables to
start your vehicle. Be sure to use
the following steps to do it safely.
{WARNING
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you. Notice:
Ignoring these steps
could result in costly damage to
the vehicle that would not be
covered by the warranty.
Trying to start the vehicle by
pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must
have a 12-volt battery with a
negative ground system.
Notice: Only use vehicles with
12-volt systems with negative
grounds to jump start your
vehicle. If the other vehicle's
system is not a 12-volt system
with a negative ground, both
vehicles can be damaged.
2. Get the vehicles close enough so the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they
are, it could cause a ground
connection you do not want.
You would not be able to start your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the transmission
in P (Park) before setting the
parking brake.
Notice: If you leave the radio or
other accessories on during the
jump starting procedure, they
could be damaged. The repairs
would not be covered by the
warranty. Always turn off the
radio and other accessories
when jump starting the vehicle.
3. Turn off the ignition on both vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlet. Turn off the radio
and all lamps that are not
needed. This will avoid sparks,
helping save both batteries and
the radio.

Black plate (1,1)Cadillac SRX Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-11 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair . . . 13-13
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-18
Event Data Recorders . . . . . . 13-18
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-20
Customer Information
Customer Satisfaction
Procedure
(U.S. and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your
concern with a member of
dealership management. Normally,
concerns can be quickly resolved
at that level. If the matter has
already been reviewed with the
sales, service or parts manager,
contact the owner of the dealership
or the general manager.

Black plate (18,1)Cadillac SRX Owner Manual - 2011
13-18 Customer Information
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how
a vehicle's systems performed.
The EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data
routinely acquired during a
crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such
as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

Black plate (19,1)Cadillac SRX Owner Manual - 2011
Customer Information 13-19
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part
of GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If your vehicle is equipped with
an active OnStar system, that
system may also record data in
crash or near crash‐like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or
by pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.

Black plate (20,1)Cadillac SRX Owner Manual - 2011
13-20 Customer Information
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeinterference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any
of these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (1,1)Cadillac SRX Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-22
Adaptive Forward Lighting (AFL) . . . . . . . . . . . . . . . . . 6-3
Adaptive Forward Lighting
(AFL) Light . . . . . . . . . . . . . . . . . . . 5-27
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-62
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 3-44
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-17
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-7
Thigh Support . . . . . . . . . . . . . . . . . 3-8
Air Cleaner/Filter, Engine . . . . . 10-16
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6 Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-46
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-36
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-39
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-36
What Will You See After an Airbag Inflates? . . . . . . . . . . 3-37
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-34
Where Are the Airbags? . . . . . . 3-33
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-44
Passenger Status Indicator . . . 5-18
Readiness Light . . . . . . . . . . . . . . 5-17
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-44
System Check . . . . . . . . . . . . . . . . 3-30 Alarm System
Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-19
All-Wheel Drive . . . . . . . . . 10-28, 9-30
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-12
Antenna Multi-Band . . . . . . . . . . . . . . . . . . . . 7-19
Anti-Theft
Alarm System . . . . . . . . . . . . . . . . 2-19
Alarm System Messages . . . . . 5-38
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-30
Warning Light . . . . . . . . . . . . . . . . . 5-23
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . 10-101
Interior . . . . . . . . . . . . . . . . . . . . . 10-106
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10
Audio Players . . . . . . . . . . . . . . . . . 7-20
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-22

Black plate (2,1)Cadillac SRX Owner Manual - 2011
i-2 INDEX
Audio SystemRadio Reception . . . . . . . . . . . . . . 7-19
Rear Seat (RSA) . . . . . . . . . . . . . 7-49
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-23
Automatic Transmission . . . . . . . 9-26
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-15
Manual Mode . . . . . . . . . . . . . . . . . 9-28
Automatic Transmission Shift Lock Control
Function Check . . . . . . . . . . . . . 10-29
Auxiliary Devices . . . . . . . . 7-30, 7-36
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-28 Jump Starting . . . . . . . . . . . . . . . 10-94
Load Management . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-33
Blade Replacement, Wiper . . . 10-31
Bluetooth . . . . . . . . . . 7-51, 7-52, 7-57 Brake
Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-17
Brake System Warning Light . . . 5-22
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-25 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-30
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-33
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-26
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-31
System Messages . . . . . . . . . . . . 5-33
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-17
Bulb Replacement . . . . . . . . . . . . 10-45
Back-Up Lamps . . . . . . . . . . . . 10-43
Fog Lamps . . . . . . . . . . . . . . . . . 10-41
Halogen Bulbs . . . . . . . . . . . . . . 10-36
Headlamp Aiming . . . . . . . . . . . 10-32
Headlamps . . . . . . . . . . . . . . . . . 10-36
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . 10-36
License Plate Lamps . . . . . . . 10-44
Turn Signal Lamps . . . . . . . . . 10-41
Buying New Tires . . . . . . . . . . . . . 10-70
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-7
California Fuel Requirements . . . . . . . . . . . 9-48
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-43
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-24
Liftgate . . . . . . . . . . . . . . . . . 2-14, 2-15
Winter Driving . . . . . . . . . . . . . . . . . 9-9
Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Management System . . . . . . . . . . 4-5
Tie Downs . . . . . . . . . . . . . . . . . . . . . 4-5
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 6-6
Cargo Net . . . . . . . . . . . . . . . . . . . . . . 4-9
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv