2011 CADILLAC SRX navigation

Black plate (59,1)Cadillac SRX Owner Manual - 2011
Infotainment System 7-59
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see“Listing All
Paired and Connected Phones.”
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
for which phone to delete.
4. Say the name of the phone you want to delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending
on which cell phone you want to
connect to, you may have to use
this command several times.
1. Press
b
g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags
in the Hands Free Directory that is
shared between the Bluetooth and
OnStar systems.
The following commands are used
delete and store phone numbers.
Store:This command will store
a phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands Free Calling
Directory and the Destinations
Directory.

Black plate (60,1)Cadillac SRX Owner Manual - 2011
7-60 Infotainment System
Using the“Store”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Digit Store.” 3. Say each digit, one at a time,
that you want to store. After
each digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Store”, and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Delete.”
3. Say the name tag you want to delete. Using the
“Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands Free
Calling Directory and the
Destinations Directory.
To delete all name tags:
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all the
stored numbers and name tags.
Using the “List”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Directory.”
3. Say “Hands Free Calling.”
4. Say “List.”

Black plate (61,1)Cadillac SRX Owner Manual - 2011
Infotainment System 7-61
Making a Call
Calls can be made using the
following commands.
Dial or Call:The dial or
call command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows
a phone number to be dialed by
entering the digits one at a time.
Re‐dial : This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers. Using the
“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number.
To hear all of the numbers
recognized by the system,
say “Verify” at any time.
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Dial.” Once connected, the person called
will be heard through the audio
speakers.
Using the
“Re‐dial”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Presscto ignore a call.

Black plate (63,1)Cadillac SRX Owner Manual - 2011
Infotainment System 7-63
To Transfer Audio From the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
bg.
2. Say “Transfer Call.”
To Transfer Audio to the Bluetooth
System From a Cell Phone
During a call with the audio on the
cell phone, press
b g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle,
use the audio transfer feature on
the cell phone. See your cell phone
manufacturers user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to
the voice recognition commands on
the cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature. To access contacts stored in the cell
phone:
1. Press
b
g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.” The system
responds “Bluetooth ready”,
followed by a tone.
3. Say “Voice.” The system
responds “OK, accessing
.”
.The cell phone's normal
prompt messages will
go through their cycle
according to the phone's
operating instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored
as name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use. Sending a Number or Name Tag
During a Call
1. Press
b
g. The system
responds “Ready”, followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out
of the in‐vehicle Bluetooth system,
it will be retained indefinitely.
This includes all saved name tags in
the phone book and phone pairing
information. For information on how
to delete this information, see the
previous sections on “Deleting a
Paired Phone” and“Deleting
Name Tags.”

Black plate (43,1)Cadillac SRX Owner Manual - 2011
Driving and Operating 9-43
Rear Vision
Camera (RVC)
The vehicle may have a Rear Vision
Camera system. Read this entire
section before using it.
The rear vision camera system can
assist the driver when backing up by
displaying a view of the area behind
the vehicle.
{WARNING
The Rear Vision Camera (RVC)
system does not replace driver
vision. RVC does not:
.Detect objects that are
outside the camera's field
of view, below the bumper,
or underneath the vehicle.
.Detect children, pedestrians,
bicyclists, or pets.(Continued)
WARNING (Continued)
Do not back the vehicle by only
looking at the RVC screen, or use
the screen during longer, higher
speed backing maneuvers or
where there could be cross-traffic.
Your judged distances using the
screen will differ from actual
distances.
If you do not use proper care
before backing up, you could
hit a vehicle, child, pedestrian,
bicyclist, or pet, resulting in
vehicle damage, injury, or death.
Even though the vehicle has
the RVC system, always check
carefully before backing up by
checking behind and around the
vehicle.
Vehicles Without a Navigation
System
When the vehicle is on and the
driver shifts into R (Reverse),
the video image automatically
appears on the inside rearview
mirror. Once the driver shifts out
of R (Reverse), the video image
automatically disappears from the
inside rearview mirror.
Turning the Rear Vision Camera
System Off or On
To turn off the RVC system, press
and hold
z, located on the inside
rearview mirror, until the left
indicator light turns off. The RVC
display is now disabled.
To turn the RVC system on again,
press and hold
zuntil the left
indicator light illuminates. The RVC
system display is now enabled and
the display will appear in the mirror
normally.

Black plate (44,1)Cadillac SRX Owner Manual - 2011
9-44 Driving and Operating
Vehicles With a Navigation
System
An image appears on the navigation
screen with the message“Check
Surroundings for Safety” when the
vehicle is shifted into R (Reverse).
The navigation screen goes to the
previous screen after approximately
10 seconds once the vehicle is
shifted out of R (Reverse).
To cancel the delay, do one of the
following:
.Press a hard key on the
navigation system.
.Shift in to P (Park).
.Reach a vehicle speed of
8 km/h (5 mph). Turning the Rear Vision Camera
System On or Off
To turn the rear vision camera
system on or off:
1. Shift into P (Park).
2. Press the CONFIG button.
3. Select Display.
4. Select Camera. When a check
mark appears next to the
Camera option, then the RVC
system is on. Symbols
The navigation system may have a
feature that lets the driver view
symbols on the navigation screen
while using the rear vision camera.
The Ultrasonic Rear Park Assist
(URPA) system must not be
disabled to use the caution symbols.
The error message
“Rear Parking
Assist Symbols Unavailable” may
display if URPA has been disabled
and the symbols have been turned
on. See Ultrasonic Parking Assist
on page 9‑40.

Black plate (45,1)Cadillac SRX Owner Manual - 2011
Driving and Operating 9-45
The symbols appear and may
cover an object when viewing the
navigation screen when an object is
detected by the URPA system.
To turn the symbols on or off:
1. Shift into P (Park).
2. Press the CONFIG button.
3. Select Display.
4. Select Symbols. When acheck mark appears next to the
Symbols option, symbols will
appear. Guidelines
The RVC system has a guideline
overlay that can help the driver align
the vehicle when backing into a
parking spot.
To turn the guidelines on or off:
1. Shift into P (Park).
2. Press the CONFIG button.
3. Select Display.
4. Select Guidelines. When a
check mark appears next to
the Guidelines option, guidelines
will appear.
Rear Vision Camera Error
Messages
SERVICE REAR VISION CAMERA
SYSTEM: This message can
display when the system is not
receiving information it requires
from other vehicle systems.
If any other problem occurs or if a
problem persists, see your dealer.Rear Vision Camera Location
The camera is located above the
license plate.

Black plate (1,1)Cadillac SRX Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-11 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair . . . 13-13
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-18
Event Data Recorders . . . . . . 13-18
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-20
Customer Information
Customer Satisfaction
Procedure
(U.S. and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your
concern with a member of
dealership management. Normally,
concerns can be quickly resolved
at that level. If the matter has
already been reviewed with the
sales, service or parts manager,
contact the owner of the dealership
or the general manager.