2011 CADILLAC ESCALADE phone

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2011 Cadillac Escalade/Escalade ESV Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-16
Performance and Maintenance . . . . . . . . . . . . . . . . 1-21
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-13
Exterior Mirrors . . . . . . . . . . . . . . . 2-16
Interior Mirrors . . . . . . . . . . . . . . . . 2-18
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-9
Safety Belts . . . . . . . . . . . . . . . . . . 3-22
Airbag System . . . . . . . . . . . . . . . . 3-39
Child Restraints . . . . . . . . . . . . . . 3-55
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-3 Instruments and Controls
. . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . 5-11
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-31
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-50
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-9
Lighting Features . . . . . . . . . . . . . 6-11
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Audio Players . . . . . . . . . . . . . . . . 7-19
Rear Seat Infotainment . . . . . . . 7-33
Navigation . . . . . . . . . . . . . . . . . . . . 7-60
Voice Recognition . . . . . . . . . . . . 7-99
Phone . . . . . . . . . . . . . . . . . . . . . . . 7-102
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8 Driving and Operating
. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-30
Engine Exhaust . . . . . . . . . . . . . . 9-38
Automatic Transmission . . . . . . 9-40
Drive Systems . . . . . . . . . . . . . . . . 9-45
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-45
Ride Control Systems . . . . . . . . 9-47
Cruise Control . . . . . . . . . . . . . . . . 9-51
Object Detection Systems . . . . 9-54
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-63
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-70
Conversions and Add-Ons . . . 9-82
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-37
Bulb Replacement . . . . . . . . . . 10-39
Electrical System . . . . . . . . . . . . 10-41
Wheels and Tires . . . . . . . . . . . 10-50
Jump Starting . . . . . . . . . . . . . . . 10-89
Towing . . . . . . . . . . . . . . . . . . . . . . 10-94
Appearance Care . . . . . . . . . . . 10-97

Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-17
Bluetooth®
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth‐enabled cell phone to
make and receive hands-free calls
using the vehicle’s audio system
and controls.
The Bluetooth‐enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, see Bluetooth
on page 7‑102.
Steering Wheel Controls
If available, some audio controls
can be adjusted at the steering
wheel.
w/c x:Press to change
favorite radio stations, select tracks
on a CD/DVD, or to navigate tracks
or folders on an iPod or USB
device.
b g: Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
OnStar
®or Bluetooth systems,
if equipped.
+
e−e: Press to increase or
decrease volume.
c x:Press to reject an
incoming call, or to end a call.
SRCE: Press to switch between
the radio and CD, and for equipped
vehicles, the DVD, front auxiliary,
and rear auxiliary.
¨: Press to seek the next radio
station, the next track or chapter
while sourced to the CD or DVD
slot, or to select tracks and folders
on an iPod or USB device.
For more information, see Steering
Wheel Controls on page 5‑3.

Black plate (21,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-21
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
The vehicle has three accessory
power outlets located:
.Inside the floor console
storage bin.
.On the rear of the floor console.
.In the rear cargo area on the
passenger side.
The accessory power outlets are
powered, even when the ignition is
in LOCK/OFF. Continuing to use
power outlets while the ignition is in
LOCK/OFF may cause the vehicle's
battery to run down.
See Power Outlets on page 5‑9.
Universal Remote System
This system provides a way to
replace up to three remote control
transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
Read the instructions completely
before attempting to program the
transmitter. Because of the steps
involved, it may be helpful to
have another person assist with
programming the transmitter.
SeeUniversal Remote System on
page 5‑50.
Performance and
Maintenance
StabiliTrak®System
The vehicle has a traction control
system that limits wheel spin and
the StabiliTrak system that assists
with directional control of the vehicle
in difficult driving conditions. Both
systems turn on automatically every
time the vehicle is started.
.To turn off traction control, press
and release
5on the instrument
panel.
Filluminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5‑37.
.To turn off both traction control
and StabiliTrak, press and hold
5untilFilluminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5‑37.
.Press and release5again to
turn on both systems.

Black plate (25,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-25
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn
Navigation and Hands‐Free
Calling are available on most
vehicles. Not all OnStar services are
available on all vehicles. For more
information see the OnStar Owner's
Guide or visit www.onstar.com
(U.S.) or www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080, or press
Qto
speak with an OnStar advisor
24 hours a day, 7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information. OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with
a wireless service provider for
service in that area. OnStar service
also cannot work unless the vehicle
is in a place where the wireless
service provider OnStar has hired
for that area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly
in remote or enclosed areas, or at
all times.
The OnStar system can record
and transmit vehicle information.
This information is automatically
sent to an OnStar call center when
Qis pressed,]is pressed, or if
the airbags or ACR system deploy.
This information usually includes the
vehicle's GPS location and, in the
event of a crash, additional information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends OnStar
the vehicle's GPS location so they
can provide services where it is
located.
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate.
There are other problems OnStar
cannot control that may prevent
OnStar from providing OnStar
service at any particular time or
place. Some examples are damage
to important parts of the vehicle in
a crash, hills, tall buildings, tunnels,
weather or wireless phone network
congestion.

Black plate (26,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-26 In Brief
SeeRadio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar hands-free calling.
See Steering Wheel Controls on
page 5‑3 for more information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly.
Press
Qand request a vehicle
diagnostic. If the light appears clear
(no light is appearing), your OnStar
subscription has expired and all
services have been deactivated.
Press
Qto confirm that the
OnStar equipment is active.

Black plate (53,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Seats and Restraints 3-53
WARNING (Continued)
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front
end or side sheet metal, they
may keep the airbag system
from working properly. Changing
or moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
or airbag wiring can affect the
operation of the airbag system.
In addition, the vehicle may have
a passenger sensing system
for the right front passenger
position, which includes sensors
that are part of the passenger
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or
trim designed for a different
vehicle. Any object, such as
an aftermarket seat heater or
a comfort enhancing pad or
device, installed under or on top
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system
from properly turning off the
passenger airbag(s).
See
Passenger Sensing
System on page 3‑48.
If you have any questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two
of the Customer Satisfaction
Procedure in this manual.
See Customer Satisfaction
Procedure (U.S. and Canada) on
page 13‑1 orCustomer
Satisfaction Procedure (Mexico)
on page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑68 for additional
important information.

Black plate (54,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
3-54 Seats and Restraints
Q: Because I have a disability,I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two
of the Customer Satisfaction
Procedure in this manual.
See Customer Satisfaction
Procedure (U.S. and Canada) on
page 13‑1 orCustomer
Satisfaction Procedure (Mexico)
on page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance
or replacement. Make sure the
airbag readiness light is working.
See Airbag Readiness Light on
page 5‑16 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate? on page 3‑45. See your
dealer for service.
Replacing Airbag System
Parts After a Crash
{WARNING
A crash can damage the airbag
systems in your vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure your airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon
as possible.

Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
5-8 Instruments and Controls
If the DIC display does not show a
heading, for example, N for North,
or the heading does not change
after making turns, there may be
a strong magnetic field interfering
with the compass. Such interference
may be caused by a magnetic CB
or cell phone antenna mount, a
magnetic emergency light, magnetic
note pad holder, or any other
magnetic item. Turn off the vehicle,
move the magnetic item, then turn
on the vehicle and calibrate the
compass.
To calibrate the compass, use the
following procedure:
Compass Calibration Procedure
1. Before calibrating the compass,make sure the compass zone
is set to the variance zone in
which the vehicle is located.
See “Compass Variance (Zone)
Procedure” earlier in this
section. Do not operate any switches
such as window, sunroof,
climate controls, seats, etc.
during the calibration procedure.
2. Press the vehicle information button until PRESS
VTO
CALIBRATE COMPASS
displays.
3. Press the set/reset button to start the compass calibration.
4. The DIC will display CALIBRATING: DRIVE IN
CIRCLES. Drive the vehicle
in tight circles at less than
8 km/h (5 mph) to complete
the calibration. The DIC
will display CALIBRATION
COMPLETE for a few seconds
when the calibration is complete.
The DIC display will then return
to the previous menu.
Clock
The analog clock is not connected
with any other vehicle system and
runs by itself.
To adjust the clock, do the following:
1. Locate the adjustment button,
near the lower left corner of the
clock.
2. Push and hold the adjustment button to advance the clock
hands. Holding the button down
will cause the clock to advance
faster. Release the button before
you get to the desired time.
3. Push and release the button to increase the time by one minute
increments until the desired time
is reached.