Black plate (57,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-57
Tips and Troubleshooting Chart
ProblemRecommended Action
IR Sensor Inoperative
.Check that the batteries are good in the
remote control.
.Check that the remote Control IR Sensor is
not blocked.
.Aim the remote control toward the IR Sensor
being controlled.
.Select the correct screen, 3 or 4.
No picture
.Check that the correct video input mode is
selected.
.Check that the video cable is plugged into
the jack securely.
No Sound
.Check that the correct audio input mode is
selected.
.Check that the audio cable is securely
plugged into the jack.
Cleaning the Video Screens
The video display screens are
made of a specially coated glass
and can be scratched or damaged
by abrasive products, solvents,
or ammonia-based window
cleaners. Clean with a soft,
lint-free, cotton cloth that has
been slightly dampened with warm
water. Dry the screens by wiping
with a clean dry cotton cloth.
Cleaning the Components
Use care when touching or cleaning
the components such as the DVD
player or the discs.
Do not use DVD lens cleaners for
DVD players because the lens
of the DVD optics can become
contaminated by lubricants.
Black plate (58,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-58 Infotainment System
Handle CDs and DVDs carefully.
Store them in their original cases
or other protective cases and
away from direct sunlight and dust.
The DVD player scans the bottom
surface of the disc. If the surface of
a CD or DVD is damaged, such as
cracked, broken, or scratched, the
CD or DVD may not play properly or
not at all. If the surface of a CD or
DVD is soiled, take a soft, lint free
cloth or dampen a clean, soft cloth
in a mild, neutral detergent solution
mixed with water, and clean it. Make
sure the wiping process starts from
the center to the edge.
Do not touch the bottom side of a
CD or DVD while handling it; this
could damage the surface. Pick up
CDs or DVDs by grasping the outer
edges or the edge of the hole and
the outer edge.Rear Seat Audio (RSA)
System
Vehicles with this feature allow
the rear seat passengers to listen
to and control any of the music
sources: radio, CD, DVD, or other
auxiliary sources. The rear seat
passengers can control the same
music sources the front seat
passengers are listening to (dual
control) or a different source.
For example, rear seat passengers
can listen to and control a CD
through the headphones, while
the driver listens to the radio
through the speakers. The rear
seat passengers have control of the
volume for each set of headphones.
The radio functionality is controlled
by both the RSA and the front radio,
only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
band on the other system.RSA functions can be operated
even when the main radio is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system allows the rear
speakers to continue playing even
when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the auxiliary input
(if available), located below the
RSA. Turn the iPod on, then choose
the auxiliary input with the RSA
SRCE button. An iPod
®or portable
audio device can be connected
to the front auxiliary jack or the
USB port.
Black plate (59,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-59
P(Power):Press thePbutton to
turn RSA on and off.
Volume: Turn this knob to increase
or to decrease the volume of the
wired headphones. The left knob
controls the left headphones and
the right knob controls the right
headphones.
SRCE (Source): Press this
button to switch between the radio
(AM/FM), XM™ (if equipped),
CD, and if the vehicle has these
features, DVD, USB, auxiliary
jack, and rear auxiliary.
© ¨(Seek): When listening to FM,
AM, or XM (if equipped), press
either the left
©or right¨seek
arrow to go to the previous or to the
next station or channels and stay
there. This function is inactive, with some radios, if the front seat
passengers are listening to the
radio.
Press and hold either the left
©or
right
¨seek arrow until the display
flashes, to tune to an individual
station. The display stops flashing
after the buttons have not been
pushed for more than two seconds.
This function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
While listening to a disc, press the
right
¨seek arrow to go to the next
track or chapter on the disc. Press
the left
©seek arrow to go back to
the start of the current track or
chapter (if more than ten seconds
have played). This function is
inactive, with some radios, if the
front seat passengers are listening
to the disc.
When a DVD video menu is being
displayed, press either the left
©or
right
¨seek arrow to perform a cursor up or down on the menu.
Hold the left
©or right¨seek arrow
to perform a cursor left or right on
the menu.
When a USB device is playing, the
right or left seek button can be used
to control the device.
PROG (Program): Press this
button to go to the next preset radio
station or channel set on the main
radio. This function is inactive,
with some radios, if the front seat
passengers are listening to the
radio.
When a CD or DVD audio disc is
playing, press this button to go to
the beginning of the CD or DVD
audio. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the PROG button
to perform the menu function, enter.
Black plate (60,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-60 Infotainment System
Navigation
Using the Navigation
System
This section presents basic
information needed to operate the
navigation system.
Use the control buttons located on
the navigation system along with the
available touch-sensitive screen
buttons on the navigation screen to
operate the system. SeeOverview
on page 7‑3 for more information.
Once the vehicle is moving, various
functions are disabled to reduce
driver distractions.
Control Buttons
The following control buttons are
located on the navigation system:
O/n(Power/Volume):
1. Press to turn the system on and off.
2. Turn to increase or decrease the volume to the audio system.
3. Press and hold for more than two seconds to turn off the
navigation system, the Rear
Seat Entertainment (RSE), and
Rear Seat Audio (RSA). If the
vehicle has not been tuned off,
the RSE and the RSA can be
turned back on by pressing this
knob and continues play of the
last active source.
Z(Eject): Press to eject the
CD/DVD Disc. See CD/DVD Player
on page 7‑19.
w(Tune): Turn to go to the next
or previous frequency or disc track
or chapter. See CD/DVD Player on
page 7‑19 orMP3 on page 7‑28 for
more information.
AUDIO: Press to display the audio
screen. Press to switch between
AM, FM, or XM, if equipped, DISC,
or AUX (Auxiliary), or press on the
screen button. See CD/DVD Player
on page 7‑19, MP3 on page 7‑28,
and Auxiliary Devices on page 7‑31
for more information.
FAV (Favorite): Press to access
the preset stations. See “Storing
Radio Station Presets” under,
Overview on page 7‑3.
5(Phone): See the OnStar
(if equipped) owner guide and
Bluetooth (if equipped) for more
information.
Black plate (61,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-61
e(Sound):Press to access the
Sound menu to adjust the treble,
midrange, bass, fade, balance, and
Digital Signal Processing (DSP).
y z(Scan Up/Down): Press to
scan the tracks/chapters up or down
on a disc.
y © ¨ z(Seek) Key (Previous/
Next): Press the up or down arrows
to go to the next or previous station.
Press and hold either arrow for
more than two seconds. The radio
goes to a station, plays for a few
seconds, then goes to the next
station.
NAV (Navigation): Press to view
the vehicle's current position on
the map screen. Each press of
this button cycles through Full
Map and the tab that displays the
current audio source (AM, FM, XM
(if equipped), CD, etc.). Full Map
displays the screen in full map view. Selecting the audio tab splits the
screen between the map screen
and the current audio source
screen menu.
RPT (Repeat):
Press to repeat the
last voice guidance prompt.
DEST (Destination): Press to
access the Destination Entry
screen. From this screen, you can
select from several options to plan a
route by entering destination points.
CONFIG (Configure): Press to
adjust several of the system's
features and preferences.
Touch-Sensitive Screen
Buttons
Touch-sensitive screen buttons
are located on the screen. When a
screen button has been selected, a
beep sounds. Screen buttons are
highlighted when a feature is
available.
Alpha-Numeric Keyboard
Letters of the alphabet, symbols,
punctuation, and numbers, when
available, displays on the navigation
screen as an alpha or numeric
keyboard. The alpha keyboard
displays when the system requires
entry of a city or street name.
All characters are touch-sensitive
screen buttons. Press a character to
select it.
A-Y (Accent Alphabet): Select to
enter letters with accent symbols.
This button may toggle to A-Z.
A-Z (Alphabet): Select to enter
letters from the alphabet. This
button may toggle to A-Y.
0-9 (Numbers): Select to enter
numbers.
Black plate (84,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-84 Infotainment System
Sound
Press the CONFIG control button
to enter the configure menu
options, then press CONFIG again,
repeatedly until Sound is selected
or press the Sound screen button
to make speaker and DSP (Digital
Signal Processing) adjustments.
See“Sound Menu” under,Using the
Navigation System on page 7‑60
for more information.
Radio
Press the CONFIG control button
to enter the configure menu
options, then press CONFIG again,
repeatedly until Radio is selected
or press the Radio screen button to
make changes for radio information
displayed, preset pages, XM™
(if equipped) categories, and Bose
®
AudioPilot®. See “Radio Menu”
under, Using the Navigation System
on page 7‑60 for more information.
Nav (Navigation)
Press the CONFIG control button
to enter the configure menu
options, then press CONFIG again,
repeatedly until Nav is selected or
press the Nav screen button.
Voice Prompt
Voice Prompt: Press the Voice
Prompt screen button to change the
volume of the voice prompts or to
turn voice guidance on and off. Volume:
Press + (plus) or −(minus)
to increase or to decrease the
volume of the voice prompts.
The system will respond with
the adjusted voice level.
Voice Guidance: Press On or Off
to turn voice instructions on and off
while traveling on a planned route.
Route Preference
Press the Route Preference screen
button to change route options
when the system calculates a route.
Allow Major Roads: This feature
allows the system to use major
roads when calculating a planned
route.
Allow toll road: This feature allows
the system to use toll roads when
calculating a planned route.
Allow ferry: This feature allows
the system to use ferries when
calculating a planned route.
Black plate (99,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-99
Voice Recognition
The navigation system's
voice recognition allows for
hands-free operation of the
navigation system, audio system,
and OnStar (if equipped) features.
The DVD map disc must be
installed in the navigation system
for voice recognition to work.
SeeMaps on page 7‑62 for
more information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9‑35 for more
information. To use voice recognition:
1. Press and hold the SRCE button
on the steering wheel until you
hear a beep. The audio system
mutes.
2. Clearly state one of the commands listed on the
following pages. Helpful Hints for Stating
Commands
.When a multiple command is
available, choose the command
that works best.
.Words that are in brackets are
optional. For example, for the
command Radio [band] [select]
FM, stating Radio FM or Radio
select FM are both valid
commands.
.When the system recognizes the
command the system does one
of the following:
‐
Perform the function.
‐ Ask you to confirm your
choice.
‐ Issue an error message
“Did not recognize. Voice
Recognition Canceled.”
.If you experience difficulty
with the system recognizing a
command, try saying it more
softly, and wait for a few
seconds after the beep,
or repeat the command.
Black plate (101,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-101
System help:Instructs the system
to assist with display commands.
Radio Commands
The following are radio commands
that can be accessed by clearly
stating the commands exactly as
they are written.
Radio [band] [select] AM,
radio [band] [select] FM, radio
[band] [select] XM (if equipped),
radio [band] [select] satellite
(if equipped): Instructs the system
to go to either the AM, FM, or XM
(if equipped).
Radio [select] (frequency) AM,
radio [select] (frequency) FM:
Instructs the system to go to a
specific frequency on either AM
or FM.
Radio [select] (channel) XM
(if equipped), radio [select]
(channel) satellite (if equipped):
Instructs the system to go to a
specific channel on the XM™ band
(if equipped). Radio help:
Instructs the system to
assist with radio commands.
CD Commands
The following are CD, MP3, and
DVD commands that can be
accessed by clearly stating the
commands exactly as they are
written.
CD, DVD, Disc: Use this command
to select a CD, DVD, or disc that is
currently loaded.
CD, DVD, Disc, [select] track
(one, two, three, etc.): Instructs
the system to select a specific track
number.
CD, DVD, Disc select next
folder: Use this command to
select the next folder on the MP3
or audio DVD.
CD, DVD, Disc select previous
folder: Use this command to select
the previous folder on the MP3 or
audio DVD. CD help, DVD help, Disc help:
Instructs the system to assist with
CD and DVD commands.
Auxiliary Commands
The following auxiliary commands
can be accessed by clearly stating
the commands exactly as they
are written. The commands are
available when the auxiliary source
is available.
Aux, Auxiliary:
Use this command
to select the auxiliary device, when
a device is connected.
Voice Help
Voice help: Provides a description
of help commands that can be used.