2011 CADILLAC ESCALADE ESP

Black plate (74,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
9-74 Driving and Operating
2. Have someone place chocksunder the trailer wheels.
3. When the wheel chocks are in place, release the regular brakes
until the chocks absorb the load.
4. Reapply the brake pedal. Then apply the parking brake and shift
into P (Park).
5. Release the brake pedal.
{WARNING
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle
can roll. (Continued)
WARNING (Continued)
If the engine has been left
running, the vehicle can move
suddenly. You or others could
be injured. To be sure the vehicle
will not move, even when on fairly
level ground, always put the shift
lever fully in P (Park) with the
parking brake firmly set.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer isclear of the chocks.
7. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service
more often when pulling a trailer.
See the Maintenance Schedule
for more information. Things
that are especially important in
trailer operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
If the vehicle is a hybrid, see
the hybrid supplement for more
information.
Do not tow a trailer during break‐in.
See New Vehicle Break-In on
page 9‑30 for more information.

Black plate (55,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-55
DOT Markings:A code
molded into the sidewall of
a tire signifying that the tire
is in compliance with the U.S.
Department of Transportation
(DOT) motor vehicle safety
standards. The DOT code
includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load Limits
on page 9‑24.
GAWR FRT
:Gross Axle
Weight Rating for the front axle.
See Vehicle Load Limits on
page 9‑24.
GAWR RR
:Gross Axle
Weight Rating for the rear axle.
See Vehicle Load Limits on
page 9‑24. Intended Outboard Sidewall
:
The side of an asymmetrical tire,
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT‐Metric) Tire
:
A tire used on light duty trucks
and some multipurpose
passenger vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Inflation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:
The load rating for a tire at the
maximum permissible inflation
pressure for that tire. Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lbs). See Vehicle
Load Limits on page 9‑24.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:
The side of an asymmetrical tire
that has a particular side that
faces outward when mounted
on a vehicle. The side of the
tire that contains a whitewall,
bears white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.

Black plate (59,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-59
If your vehicle has P265/65R18 or
P285/45R22 size tires and you will
be driving at high speeds, speeds of
100 mph (160 km/h) or higher, set
the cold inflation pressure to 3 psi
(20 kPa) above the recommended
tire pressure shown on the Tire and
Loading Information Label. When
you end this high‐speed driving,
return the tires to the cold inflation
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9‑24
andTire Pressure on page 10‑57.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to
a receiver located in the vehicle.
Each tire, including the spare
(if provided), should be checked
monthly when cold and inflated to the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low
tire pressure telltale when one or
more of your tires is significantly
under‐inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on
a significantly under‐inflated tire
causes the tire to overheat and can
lead to tire failure. Under‐inflation
also reduces fuel efficiency and
tire tread life, and may affect the
vehicle's handling and stopping
ability.Please note that the TPMS is
not a substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct
tire pressure, even if under‐inflation
has not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start‐ups as
long as the malfunction exists.
When the malfunction indicator
is illuminated, the system may
not be able to detect or signal low
tire pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or

Black plate (69,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-69
{WARNING
If you add different sized wheels,
your vehicle may not provide
an acceptable level of
performance and safety if tires
not recommended for those
wheels are selected. You may
increase the chance that you will
crash and suffer serious injury.
Only use GM specific wheel and
tire systems developed for your
vehicle, and have them properly
installed by a GM certified
technician.
See Buying New Tires on
page 10‑66 andAccessories and
Modifications on page 10‑3 for
additional information.
Uniform Tire Quality
Grading
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width.
For example:
Treadwear 200 Traction AA
Temperature A
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires
by treadwear, traction, and
temperature performance.
This applies only to vehicles
sold in the United States.
The grades are molded on the
sidewalls of most passenger car
tires. The Uniform Tire Quality Grading (UTQG) system
does not apply to deep
tread, winter-type snow tires,
space-saver, or temporary use
spare tires, tires with nominal
rim diameters of 10 to 12 inches
(25 to 30 cm), or to some
limited-production tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they
must also conform to federal
safety requirements and
additional General Motors Tire
Performance Criteria (TPC)
standards.
All Passenger Car Tires Must
Conform to Federal Safety
Requirements In Addition To
These Grades.

Black plate (70,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-70 Vehicle Care
Treadwear
The treadwear grade is a
comparative rating based
on the wear rate of the tire
when tested under controlled
conditions on a specified
government test course.
For example, a tire graded
150 would wear one and a
half (1½) times as well on
the government course as
a tire graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the
norm due to variations in
driving habits, service practices
and differences in road
characteristics and climate.Traction
–AA, A, B, C
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire's ability to stop on
wet pavement as measured
under controlled conditions
on specified government
test surfaces of asphalt and
concrete. A tire marked C may
have poor traction performance.
Warning: The traction grade
assigned to this tire is based
on straight-ahead braking
traction tests, and does not
include acceleration, cornering,
hydroplaning, or peak traction
characteristics. Temperature
–A, B, C
The temperature grades
are A (the highest), B, and C,
representing the tire's resistance
to the generation of heat and
its ability to dissipate heat
when tested under controlled
conditions on a specified indoor
laboratory test wheel. Sustained
high temperature can cause
the material of the tire to
degenerate and reduce tire life,
and excessive temperature
can lead to sudden tire failure.
The grade C corresponds to a
level of performance which all
passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B
and A represent higher levels of
performance on the laboratory
test wheel than the minimum

Black plate (73,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-73
If a Tire Goes Flat
It is unusual for a tire to blowout
while you are driving, especially if
you maintain your vehicle's tires
properly. If air goes out of a tire,
it is much more likely to leak out
slowly. But if you should ever have
a blowout, here are a few tips about
what to expect and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot
off the accelerator pedal and grip
the steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction
you would use in a skid. In any rear
blowout remove your foot from theaccelerator pedal. Get the vehicle
under control by steering the way
you want the vehicle to go. It may
be very bumpy and noisy, but you
can still steer. Gently brake to a
stop, well off the road, if possible.
{WARNING
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has
been driven on while severely
under-inflated or flat may cause
a blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely under-inflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon
as possible.
{WARNING
Lifting a vehicle and getting
under it to do maintenance or
repairs is dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.
If the vehicle is a hybrid, see
the hybrid supplement for more
information.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-7
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-9
Maintenance Records
Maintenance Records . . . . . . 11-10
General Information
Notice: Maintenance
intervals, checks, inspections,
recommended fluids, and
lubricants are necessary to
keep this vehicle in good working
condition. Damage caused
by failure to follow scheduled
maintenance might not be
covered by the vehicle warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section.
We recommend having your
dealer perform these services.
Proper vehicle maintenance helps
to keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality. Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑24.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Are driven off-road in the
recommended manner. See
Off-Road Driving on page 9‑7.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑64.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair . . . 13-12
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-18
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-19
Customer Information
Customer Satisfaction
Procedure
(U.S. and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your
concern with a member of
dealership management. Normally,
concerns can be quickly resolved
at that level. If the matter has
already been reviewed with the
sales, service or parts manager,
contact the owner of the dealership
or the general manager.