2011 CADILLAC ESCALADE service

Black plate (15,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-15
Remember, if your vehicle is leased,
you may be obligated to have the
vehicle repaired with Genuine GM
parts, even if your insurance
coverage does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept
a repair valuation based on that
insurance company's collision
policy repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices
as long as the cost stays within
reasonable limits.Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of your vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle.
The Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees

Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-16 Customer Information
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a groupof vehicles, it may order a
recall and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.

Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-17
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada Limited.
Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1‐888‐446‐2000,
or write:
Canadian Cadillac Customer
Communication Centre,
Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.

Black plate (19,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-19
OnStar®
If your vehicle is equipped with
an active OnStar system, that
system may also record data in
crash or near crash‐like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or
by pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7‑60 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting,
and in-vehicle transmitters for
garage door openers. RFID
technology in GM vehicles does
not use or record personal
information or link with any other
GM system containing personal
information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any
of these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
INDEX i-3
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-12
Collision Damage Repair . . . . . 13-12
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
Configure Menu . . . . . . . . . . . . . . . 7-83
Continuous DampingControl (CDC) . . . . . . . . . . . . . . . . 9-50
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-16
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-18
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . . . 10-18 Engine Messages . . . . . . . . . . . . 5-33
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . 13-11
Cruise Control . . . . . . . . . . . . . . . . . 9-51 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6 Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6 Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . . 13-5
Customer Information Service PublicationsOrdering Information . . . . . . 13-15
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-12
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-18
Database Coverage
Explanations . . . . . . . . . . . . . . . . . 7-98
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-6
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Destination, Navigation . . . . . . . . 7-69
Devices, Auxiliary . . . . . . . . . . . . . 7-31
Dome Lamps . . . . . . . . . . . . . . . . . . 6-10 Door
Ajar Messages . . . . . . . . . . . . . . . 5-32
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Systems All-Wheel Drive . . . . . . . 10-30, 9-45
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-26
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-71
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Highway Hypnosis . . . . . . . . . . . . 9-20
Hill and Mountain Roads . . . . . . 9-20
If the Vehicle is Stuck . . . . . . . . . 9-23
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-7
Off-Road Recovery . . . . . . . . . . . . 9-6
Vehicle Load Limits . . . . . . . . . . . 9-24
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-21

Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
i-4 INDEX
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . . 1-23
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-1
DVD Rear SeatEntertainment
System . . . . . . . . . . . . . . . . 7-33, 7-43
DVD/CD Player . . . . . . . . . . . . . . . . 7-19
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-66
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-82
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-43
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-42
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-47
Overload . . . . . . . . . . . . . . . . . . . 10-41 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-18
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . 10-18
Cooling System Messages . . . 5-33
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-38
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Overheated Protection Operating Mode . . . . . . . . . . . 10-25
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-39
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-33
Engine Oil
Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-34 Entry Lighting . . . . . . . . . . . . . . . . . . 6-11
Equipment, Towing . . . . . . . . . . . . 9-78
Event Data Recorders . . . . . . . . 13-18
Exit Lighting . . . . . . . . . . . . . . . . . . . 6-11
Extender, Safety Belt . . . . . . . . . . 3-38
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-5
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . 10-25
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter Engine Air Cleaner . . . . . . . . . 10-16
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-6
Flashers, Hazard Warning . . . . . . 6-8
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-73
Flat Tire, Changing . . . . . . . . . . . 10-75
Floor Mats . . . . . . . . . . . . . . . . . . .10-105
Fluid Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-28
Power Steering . . . . . . . . . . . . . 10-25
Washer . . . . . . . . . . . . . . . . . . . . . 10-26

Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
INDEX i-5
Fog LampsBulb Replacement . . . . . . . . . . . . . 6-9
Front Axle . . . . . . . . . . . . . . . . . . . . 10-31
Front Fog Lamps Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Front Seats Heated and Ventilated . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-63 Additives . . . . . . . . . . . . . . . . . . . . . 9-65
E85 (85% Ethanol) . . . . . . . . . . . 9-66
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-70
Filling the Tank . . . . . . . . . . . . . . . 9-68
Fuels in Foreign Countries . . . . 9-65
Gasoline Specifications . . . . . . . 9-64
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Management, Active . . . . . . . . . . 9-38
Recommended . . . . . . . . . . . . . . . 9-64
Requirements, California . . . . . 9-64
System Messages . . . . . . . . . . . . 5-35
Fuel Economy
Driving for Better . . . . . . . . . . . . . 1-23
Full-Size Spare Tire . . . . . . . . . . 10-88 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-43
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-42
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-47
G
Garage Door Opener . . . . . . . . . . 5-50
Programming . . . . . . . . . . . . . . . . . 5-50
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-64
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-13
Speedometer . . . . . . . . . . . . . . . . . 5-13
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . . 5-13
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-11 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-70
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-36
Global Positioning System (GPS) . . . . . . . . . . . . . . . . 7-96
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Hazard Warning Flashers . . . . . . . 6-8
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-37
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-7
Bulb Replacement . . . . . . . . . . 10-39
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-6
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-6
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-39
High-Beam On Light . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-6
Lamps On Reminder . . . . . . . . . 5-25

Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-19
Statement . . . . . . . . . . . . . . . . . . 13-19
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 7-10
CD/DVD Player . . . . . . . . . . . . . . . 7-19
Reception . . . . . . . . . . . . . . . . . . . . 7-17
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-16
Reading Lamps . . . . . . . . . . . . . . . . 6-10
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-32 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-49
Rear Climate Control System . . . 8-6
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-58
Rear Seat
Entertainment
System . . . . . . . . . . . . . . . . . 7-33, 7-43
Rear Seat Audio (RSA) . . . . . . . 7-58
Rear Seats
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Rear Side Window Antenna . . . 7-18
Rear Storage . . . . . . . . . . . . . . . . . . . 4-2
Rear Vision Camera (RVC) . . . . 9-59
Rear Window Washer/Wiper . . . . 5-6 Rearview Mirrors
Automatic Dimming . . . . . . . . . . . 2-18
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fuel . . . . . . . . . . . 9-64
Records Maintenance . . . . . . . . . . . . . . . . .11-10
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-94
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-36
Replacement Bulbs . . . . . . . . . . . 10-41
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-54
Maintenance . . . . . . . . . . . . . . . . . . 11-9
Replacing Airbag System . . . . . . 3-54
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-71 Replacing Safety Belt
System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Reporting Safety Defects Canadian Government . . . . . . 13-17
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-62
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-35
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-37
Road Sensing Suspension . . . 9-50
Road Sensing Suspension . . . . 9-50
Roadside Service . . . . . . . 13-7, 13-10
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-22
Roof Rack System . . . . . . . . . . . . . . 4-3
Rotation, Tires . . . . . . . . . . . . . . . . 10-64
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-39