Black plate (9,1)Cadillac Escalade EXT Owner Manual - 2011
Customer Information 13-9
Cadillac and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks
for delivery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during
the 5 years/160 000 km
(100,000 miles) Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting
a Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Black plate (19,1)Cadillac Escalade EXT Owner Manual - 2011
Customer Information 13-19
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If your vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7‑42 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Black plate (6,1)Cadillac Escalade EXT Owner Manual - 2011
i-6 INDEX
H
Hazard Warning Flashers . . . . . . . 6-7
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-35
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-6
Bulb Replacement . . . . . . . . . . 10-37
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-6
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-5
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-38
High-Beam On Light . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-5
Lamps On Reminder . . . . . . . . . 5-22
Heated
Steering Wheel . . . . . . . . . . . . . . . . 5-4
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-20
High-Beam On Light . . . . . . . . . . . 5-21
High-Speed Operation . . . . . . . . 10-56 Highway Hypnosis . . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . . 9-19
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
I
Ignition Positions . . . . . . . . . . . . . . 9-31
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-33
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-17
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-42
Instrument Cluster . . . . . . . . . . . . . 5-10
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . .iii, 7-1
J
Jump Starting . . . . . . . . . . . . . . . . . 10-85
K
Key and Lock Messages . . . . . . . 5-31
Keyless Entry
Remote (RKE) System . . . . . . . . 2-3
Keyless Entry System . . . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-50
Lamp Messages . . . . . . . . . . . . . . . 5-31
Lamps Daytime Running (DRL) . . . . . . . 6-6
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Exterior Cargo . . . . . . . . . . . . . . . . . 6-8
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-5
License Plate . . . . . . . . . . . . . . . 10-39
Malfunction Indicator . . . . . . . . . 5-15
On Reminder . . . . . . . . . . . . . . . . . 5-22
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-9
Lap-Shoulder Belt . . . . . . . . . . . . . 3-19
LATCH System Replacing Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-54
Black plate (9,1)Cadillac Escalade EXT Owner Manual - 2011
INDEX i-9
Power (cont.)Retained Accessory (RAP) . . . 9-34
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-25
Windows . . . . . . . . . . . . . . . . . . . . . 2-22
Power Assist Steps . . . . . . . . . . . . 2-15
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-19
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . 7-78
Program
Courtesy Transportation . . . . .13-11
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-19
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-9
CD/DVD Player . . . . . . . . . . . . . . . 7-17
Reception . . . . . . . . . . . . . . . . . . . . 7-16
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-9
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-31 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-48
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-40
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-31
Rear Seat Audio (RSA) . . . . . . . 7-40
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Vision Camera (RVC) . . . . 9-54
Rearview Mirrors Automatic Dimming . . . . . . . . . . . 2-21
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fuel . . . . . . . . . . . 9-58 Records
Maintenance . . . . . . . . . . . . . . . . .11-10
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-90
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-8
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-35
Replacement Bulbs . . . . . . . . . . . 10-39
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-39
Maintenance . . . . . . . . . . . . . . . . . . 11-9
Replacing Airbag System . . . . . . 3-39
Replacing LATCH System
Parts After a Crash . . . . . . . . . . . 3-54
Replacing Safety Belt System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Reporting Safety Defects Canadian Government . . . . . . 13-17
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Black plate (11,1)Cadillac Escalade EXT Owner Manual - 2011
INDEX i-11
Speedometer . . . . . . . . . . . . . . . . . . 5-11
StabiliTrak®Indicator Light . . . . 5-20
StabiliTrak®System . . . . . . . . . . . 9-45
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-32
Starting the Engine . . . . . . . . . . . . 9-32
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-25
Heated Wheel . . . . . . . . . . . . . . . . . 5-4
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Steps Power Assist . . . . . . . . . . . . . . . . . 2-15
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-38
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cargo Area . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . 4-12
Top-Box Storage . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-22
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-24
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-25 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Symbols, Navigation . . . . . . . . . . . 7-45
System
Roof Rack . . . . . . . . . . . . . . . . . . . . 4-12
System Needs Service, If . . . . . . 7-78
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Taillamps Bulb Replacement . . . . . . . . . . 10-38
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-17 Immobilizer . . . . . . . . . . . . . . . . . . . 2-17
Throttle, Adjustable . . . . . . . . . . . . 9-30
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires Buying New Tires . . . . . . . . . . . 10-63
Chains . . . . . . . . . . . . . . . . . . . . . . 10-69
Changing . . . . . . . . . . . . . . . . . . . 10-71
Designations . . . . . . . . . . . . . . . 10-51
Different Size . . . . . . . . . . . . . . . 10-65
Full-Size Spare . . . . . . . . . . . . . 10-84
If a Tire Goes Flat . . . . . . . . . . 10-69
Inflation Monitor System . . . . 10-58
Inspection . . . . . . . . . . . . . . . . . . 10-61 Tires (cont.)
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure . . . . . . . . . . . . . . . . . . . . 10-56
Pressure Light . . . . . . . . . . . . . . . . 5-20
Pressure Monitor System . . . 10-56
Rotation . . . . . . . . . . . . . . . . . . . . 10-61
Secondary Latch System . . . 10-82
Sidewall Labeling . . . . . . . . . . . 10-50
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-52
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-66
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-67
Wheel Replacement . . . . . . . . 10-68
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-63
Top-Box Storage . . . . . . . . . . . . . . . . 4-2
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-42
Tow/Haul Mode Light . . . . . . . . . . 5-19
Towing
Driving Characteristics . . . . . . . . 9-64
Equipment . . . . . . . . . . . . . . . . . . . . 9-72
General Information . . . . . . . . . . 9-64
Recreational Vehicle . . . . . . . . 10-90
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-68
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-89
Black plate (12,1)Cadillac Escalade EXT Owner Manual - 2011
i-12 INDEX
Trailer Towing . . . . . . . . . . . . . . . . . 9-68
TransmissionAutomatic . . . . . . . . . . . . . . . . . . . . . 9-38
Fluid, Automatic . . . . . . . . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-11
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . 9-29
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Turn Signal Bulb Replacement . . . . . . . . . . 10-38
U
Ultrasonic Parking Assist . . . . . . 9-52
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-66
Universal Remote System . . . . . 5-44 Operation . . . . . . . . . . . . . . . . . . . . . 5-49
Programming . . . . . . . . . . . . . . . . . 5-44
Updates
Map Data . . . . . . . . . . . . . . . . . . . . . 7-79
Using this Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Load Limits . . . . . . . . . . . . . . . . . . . 9-23
Messages . . . . . . . . . . . . . . . . . . . . 5-27
Personalization . . . . . . . . . . . . . . . 5-35
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-16
Towing . . . . . . . . . . . . . . . . . . . . . . 10-89
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-54
Vehicle Identification Number (VIN) . . . . . . . . . . . . . . . . . 12-1
Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Positioning . . . . . . . . . . . . 7-77
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . . . 5-35
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Voice Recognition . . . . . . . . . . . . . 7-80
W
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . 5-9
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-7
Washer Fluid . . . . . . . . . . . . . . . . . 10-26
Washer Fluid Messages . . . . . . . 5-35
Wheels
Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-67
Different Size . . . . . . . . . . . . . . . 10-65
Replacement . . . . . . . . . . . . . . . 10-68
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-63
Where to Put the Restraint . . . . 3-46
Windows . . . . . . . . . . . . . . . . . . . . . . 2-22
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . 5-5
Winter Driving . . . . . . . . . . . . . . . . . 9-20
Wiper Blade Replacement . . . . 10-34