2011 CADILLAC ESCALADE EXT phone

Black plate (14,1)Cadillac Escalade EXT Owner Manual - 2011
13-14 Customer Information
Insuring Your Vehicle
Protect your investment in your GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that
your vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.If your vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service (U.S. and
Canada) on page 13‑8
orRoadside
Service (Mexico) on page 13‑10. Gather the following information:
.Driver's name, address, and
telephone number
.Driver's license number
.Owner's name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑31.

Black plate (19,1)Cadillac Escalade EXT Owner Manual - 2011
Customer Information 13-19
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If your vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7‑42 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.

Black plate (3,1)Cadillac Escalade EXT Owner Manual - 2011
INDEX i-3
Child RestraintsInfants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-42
Lower Anchors and Tethers for Children . . . . . . . . . 3-48
Older Children . . . . . . . . . . . . . . . . 3-40
Securing . . . . . . . . . . . . . . . . 3-54, 3-56
Systems . . . . . . . . . . . . . . . . . . . . . . 3-44
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-41
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-91
Interior Care . . . . . . . . . . . . . . . . 10-95
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-10
Collision Damage Repair . . . . . 13-13
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Configure Menu . . . . . . . . . . . . . . . 7-64
Continuous Damping
Control (CDC) . . . . . . . . . . . . . . . . 9-48
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-19 Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-18
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Cooling System . . . . . . . . . . . . . . . 10-18 Engine Messages . . . . . . . . . . . . 5-29
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . 13-11
Covers Cargo Panels . . . . . . . . . . . . . . . . . . 4-6
Cruise Control . . . . . . . . . . . . . . . . . 9-49
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6 Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . 13-5, 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-15
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3D
Damage Repair, Collision . . . . . 13-13
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-18
Database Coverage Explanations . . . . . . . . . . . . . . . . . 7-79
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-6
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Destination, Navigation . . . . . . . . 7-51
Devices, Auxiliary . . . . . . . . . . . . . 7-29
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-9
Door Ajar Messages . . . . . . . . . . . . . . . 5-28
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Systems
All-Wheel Drive . . . . . . . 9-43, 10-30
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-23

Black plate (8,1)Cadillac Escalade EXT Owner Manual - 2011
i-8 INDEX
MirrorsAutomatic Dimming . . . . . . . . . . . 2-20
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-21
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-19
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-20
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-21
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-56
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
N
Navigation
Destination . . . . . . . . . . . . . . . . . . . 7-51
Symbols . . . . . . . . . . . . . . . . . . . . . . 7-45
Using the System . . . . . . . . . . . . . 7-42
Navigation System
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-19
New Vehicle Break-In . . . . . . . . . . 9-30
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-32
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-11 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-7 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Pressure Light . . . . . . . . . . . . . . . . 5-21
Older Children, Restraints . . . . . 3-40
Online Owner Center . . . . . . . . . . 13-7
OnStar
®System . . . . . . . . . . . . . . . 1-23
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-24
Overheating, Engine . . . . . . . . . . 10-22
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-35
Shifting Out of . . . . . . . . . . . . . . . . 9-36
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-21
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-52
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-44
Brake and P (Park)
Mechanism Check . . . . . . . . 10-34
Over Things That Burn . . . . . . . 9-36
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-14
Passenger Sensing System . . . 3-32
Perchlorate Materials Requirements, California . . . . . 10-3
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-83
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . 6-10

Black plate (11,1)Cadillac Escalade EXT Owner Manual - 2011
INDEX i-11
Speedometer . . . . . . . . . . . . . . . . . . 5-11
StabiliTrak®Indicator Light . . . . 5-20
StabiliTrak®System . . . . . . . . . . . 9-45
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-32
Starting the Engine . . . . . . . . . . . . 9-32
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-25
Heated Wheel . . . . . . . . . . . . . . . . . 5-4
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Steps Power Assist . . . . . . . . . . . . . . . . . 2-15
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-38
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cargo Area . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . 4-12
Top-Box Storage . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-22
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-24
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-25 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Symbols, Navigation . . . . . . . . . . . 7-45
System
Roof Rack . . . . . . . . . . . . . . . . . . . . 4-12
System Needs Service, If . . . . . . 7-78
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Taillamps Bulb Replacement . . . . . . . . . . 10-38
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-17 Immobilizer . . . . . . . . . . . . . . . . . . . 2-17
Throttle, Adjustable . . . . . . . . . . . . 9-30
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires Buying New Tires . . . . . . . . . . . 10-63
Chains . . . . . . . . . . . . . . . . . . . . . . 10-69
Changing . . . . . . . . . . . . . . . . . . . 10-71
Designations . . . . . . . . . . . . . . . 10-51
Different Size . . . . . . . . . . . . . . . 10-65
Full-Size Spare . . . . . . . . . . . . . 10-84
If a Tire Goes Flat . . . . . . . . . . 10-69
Inflation Monitor System . . . . 10-58
Inspection . . . . . . . . . . . . . . . . . . 10-61 Tires (cont.)
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure . . . . . . . . . . . . . . . . . . . . 10-56
Pressure Light . . . . . . . . . . . . . . . . 5-20
Pressure Monitor System . . . 10-56
Rotation . . . . . . . . . . . . . . . . . . . . 10-61
Secondary Latch System . . . 10-82
Sidewall Labeling . . . . . . . . . . . 10-50
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-52
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-66
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-67
Wheel Replacement . . . . . . . . 10-68
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-63
Top-Box Storage . . . . . . . . . . . . . . . . 4-2
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-42
Tow/Haul Mode Light . . . . . . . . . . 5-19
Towing
Driving Characteristics . . . . . . . . 9-64
Equipment . . . . . . . . . . . . . . . . . . . . 9-72
General Information . . . . . . . . . . 9-64
Recreational Vehicle . . . . . . . . 10-90
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-68
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-89