2011 CADILLAC ESCALADE EXT navigation system

Black plate (80,1)Cadillac Escalade EXT Owner Manual - 2011
7-80 Infotainment System
Voice Recognition
The navigation system's voice
recognition allows for hands-free
operation of the navigation system,
audio system, and OnStar
(if equipped) features. The DVD
map disc must be installed in the
navigation system for voice
recognition to work. SeeMaps on
page 7‑44 for more information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9‑34 for more
information. To use voice recognition:
1. Press and hold the SRCE button
on the steering wheel until you
hear a beep. The audio system
mutes.
2. Clearly state one of the commands listed on the
following pages. Helpful Hints for Stating
Commands
.When a multiple command is
available, choose the command
that works best.
.Words that are in brackets are
optional. For example, for the
command Radio [band] [select]
FM, stating Radio FM or Radio
select FM are both valid
commands.
.When the system recognizes
the command the system does
one of the following:
‐
Perform the function.
‐ Ask you to confirm your
choice.
‐ Issue an error message
“Did not recognize. Voice
Recognition Canceled.”

Black plate (81,1)Cadillac Escalade EXT Owner Manual - 2011
Infotainment System 7-81
.If you experience difficulty
with the system recognizing
a command, try saying it
more softly, and wait for a
few seconds after the beep,
or repeat the command.
.Background noise may cause
voice commands to be
misunderstood, including
airflow noise from wind.
.To use the voice recognition
system, the map DVD must be
loaded and the navigation
system must be on.
This system is able to recognize
commands in three different
languages. The system only
recognizes commands based on
the language selected from the
Driver Information Center (DIC).
See Driver Information Center (DIC)
on page 5‑23 for more information.
Voice Recognition Commands
The following list shows all of the
voice commands available for the
navigation system with a brief
description of each. The commands
are listed with the optional words
in brackets. To use the voice
commands, refer to the instructions
listed previously.
Voice Tag Commands
The following are voice tag
commands that can be accessed
by clearly stating the commands
exactly as they are written. There
are up to 40 voice tag entries for
destinations.
Navigation go to [destination],
navigation select: These
commands instruct the system to
select a destination saved under
the voice tag you have stored. The
system prompts for a destination
name then waits for you to state
the name. If not currently driving on a route,
the system automatically creates the
voice tag destination as the final
destination. If driving on a route, the
system automatically creates the
voice tag destination as a stopover.
Up to three stopovers can be
created.
Storing Voice Tags
From the address book entry
information page, press the Add
Voice tag screen button. The
system responds
“Name Please?”
and you will have four seconds to
record a name. The system asks for
confirmation of the name before
saving it as a voice tag.
Navigation Help
Navigation Help: This command
instructs the system to assist with
navigation commands.

Black plate (54,1)Cadillac Escalade EXT Owner Manual - 2011
9-54 Driving and Operating
Rear Vision
Camera (RVC)
This vehicle may have a Rear
Vision Camera system. Read this
entire section before using it.
The rear vision camera system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle. When
the driver shifts the vehicle into
R (Reverse), the video image
automatically appears on the
navigation screen. Once the driver
shifts out of R (Reverse), the
navigation screen will go back to
the last screen that had been
displayed, after a delay.
Turning the Rear Vision
Camera System On or Off
To turn the rear vision camera
system on or off:
1. Shift into P (Park).
2. Press the CONFIG hard keyto enter the configure menu
options, then press the CONFIG
hard key to select Display or
touch the Display screen button.
3. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
4. Select the Video screen button.When the Video screen button
is highlighted the RVC
system is on.
The delay that is received after
shifting out of R (Reverse) is
approximately 10 seconds. The
delay can be cancelled by
performing one of the following:
.Pressing a hard key on the
navigation system.
.Shifting in to P (Park).
.Reach a vehicle speed of
11 km/h 7 mph.
There is a message on the rear
vision camera screen that states
“Check Surroundings for Safety.”

Black plate (55,1)Cadillac Escalade EXT Owner Manual - 2011
Driving and Operating 9-55
Adjusting the Brightness and
Contrast of the Screen
To adjust the brightness and
contrast of the screen, press the
CONFIG hard key while the rear
vision camera image is on the
display. Any adjustments made will
only affect the rear vision camera
screen.
](Brightness):Touch the + (plus)
or –(minus) screen buttons to
increase or decrease the brightness
of the screen.
_(Contrast): Touch the + (plus)
or –(minus) screen buttons to
increase or decrease the contrast
of the screen.
Symbols
The navigation system may have a
feature that lets the driver view
symbols on the navigation screen
while using the rear vision camera.
The Ultrasonic Rear Park Assist
(URPA) system must not be
disabled to use the caution symbols.
If URPA has been disabled and the
symbols have been turned on, the
Rear Parking Assist Symbols
Unavailable error message may
display. See Ultrasonic Parking
Assist on page 9‑52.
The symbols appear when an object
has been detected by the URPA
system. The symbol may cover the
object when viewing the navigation
screen. To turn the symbols on or off:
1. Make sure that URPA has not
been disabled.
2. Shift into P (Park).
3. Press the CONFIG hard key to enter the configure menu
options, then press the CONFIG
hard key repeatedly until Display
is selected or touch the Display
screen button.
4. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
5. Touch the Symbols screen button. The screen button will be
highlighted when on.

Black plate (1,1)Cadillac Escalade EXT Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-7
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Service (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-11 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair . . . 13-13
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-18
Event Data Recorders . . . . . . 13-18
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-20
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner
of the dealership or the general
manager.

Black plate (19,1)Cadillac Escalade EXT Owner Manual - 2011
Customer Information 13-19
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If your vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7‑42 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.

Black plate (3,1)Cadillac Escalade EXT Owner Manual - 2011
INDEX i-3
Child RestraintsInfants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-42
Lower Anchors and Tethers for Children . . . . . . . . . 3-48
Older Children . . . . . . . . . . . . . . . . 3-40
Securing . . . . . . . . . . . . . . . . 3-54, 3-56
Systems . . . . . . . . . . . . . . . . . . . . . . 3-44
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-41
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-91
Interior Care . . . . . . . . . . . . . . . . 10-95
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-10
Collision Damage Repair . . . . . 13-13
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Configure Menu . . . . . . . . . . . . . . . 7-64
Continuous Damping
Control (CDC) . . . . . . . . . . . . . . . . 9-48
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-19 Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-18
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Cooling System . . . . . . . . . . . . . . . 10-18 Engine Messages . . . . . . . . . . . . 5-29
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . 13-11
Covers Cargo Panels . . . . . . . . . . . . . . . . . . 4-6
Cruise Control . . . . . . . . . . . . . . . . . 9-49
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6 Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . 13-5, 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-15
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3D
Damage Repair, Collision . . . . . 13-13
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-18
Database Coverage Explanations . . . . . . . . . . . . . . . . . 7-79
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-6
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Destination, Navigation . . . . . . . . 7-51
Devices, Auxiliary . . . . . . . . . . . . . 7-29
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-9
Door Ajar Messages . . . . . . . . . . . . . . . 5-28
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Systems
All-Wheel Drive . . . . . . . 9-43, 10-30
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-23

Black plate (8,1)Cadillac Escalade EXT Owner Manual - 2011
i-8 INDEX
MirrorsAutomatic Dimming . . . . . . . . . . . 2-20
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-21
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-19
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-20
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-21
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-56
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
N
Navigation
Destination . . . . . . . . . . . . . . . . . . . 7-51
Symbols . . . . . . . . . . . . . . . . . . . . . . 7-45
Using the System . . . . . . . . . . . . . 7-42
Navigation System
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-19
New Vehicle Break-In . . . . . . . . . . 9-30
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-32
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-11 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-7 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Pressure Light . . . . . . . . . . . . . . . . 5-21
Older Children, Restraints . . . . . 3-40
Online Owner Center . . . . . . . . . . 13-7
OnStar
®System . . . . . . . . . . . . . . . 1-23
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-24
Overheating, Engine . . . . . . . . . . 10-22
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-35
Shifting Out of . . . . . . . . . . . . . . . . 9-36
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-21
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-52
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-44
Brake and P (Park)
Mechanism Check . . . . . . . . 10-34
Over Things That Burn . . . . . . . 9-36
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-14
Passenger Sensing System . . . 3-32
Perchlorate Materials Requirements, California . . . . . 10-3
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-83
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . 6-10