2011 CADILLAC ESCALADE EXT towing

Black plate (5,1)Cadillac Escalade EXT Owner Manual - 2011
Service and Maintenance 11-5
Once a Year
.SeeStarter Switch Check on
page 10‑32.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑33.
.See Ignition Transmission Lock
Check on page 10‑33.
.See Park Brake and P (Park)
Mechanism Check on
page 10‑34.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.Hood support gas strut
inspection for signs of wear,
corrosion, cracks, loss of
lubricant, or other damage.
Check the hold open ability of
the gas strut. If necessary,
replace with genuine parts from
your dealer.
.Underbody flushing service. First Engine Oil Change After
Every 80 000 km/50,000 Miles
.Engine air cleaner filter
replacement. See
Engine Air
Cleaner/Filter on page 10‑16.
.Automatic transmission fluid
and filter change (severe
service) for vehicles mainly
driven in heavy city traffic in hot
weather, in hilly or mountainous
terrain, when frequently towing
a trailer, or used for taxi, police,
or delivery service. See
Automatic Transmission Fluid on
page 10‑13.
.All‐wheel drive only: Transfer
case fluid change (severe
service) for vehicles mainly
driven when frequently towing a
trailer, or used for taxi, police,
or delivery service. Check vent
hose at transfer case for kinks
and proper installation. Check
to be sure vent hose is
unobstructed, clear, and free of
debris. During any maintenance,
if a power washer is used to
clean mud and dirt from the
underbody, care should be taken
to not directly spray the transfer
case output seals. High pressure
water can overcome the seals
and contaminate the transfer
case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.

Black plate (9,1)Cadillac Escalade EXT Owner Manual - 2011
Customer Information 13-9
Cadillac and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks
for delivery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during
the 5 years/160 000 km
(100,000 miles) Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting
a Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.

Black plate (10,1)Cadillac Escalade EXT Owner Manual - 2011
13-10 Customer Information
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.
.Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner
responsibility.
Roadside Service
(Mexico)
Roadside Service is available
24 hours a day, 365 days of
the year.
For detailed information about
Roadside Service, please see the
brochure provided with your new
vehicle or visit our website at:
www.cadillac.com.mx. Navigate
the site and click on “Asistencia
en el Camino.” E-mail
correspondence should be sent
to: [email protected].
To contact Roadside Service by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800

Black plate (14,1)Cadillac Escalade EXT Owner Manual - 2011
13-14 Customer Information
Insuring Your Vehicle
Protect your investment in your GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that
your vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.If your vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service (U.S. and
Canada) on page 13‑8
orRoadside
Service (Mexico) on page 13‑10. Gather the following information:
.Driver's name, address, and
telephone number
.Driver's license number
.Owner's name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑31.

Black plate (4,1)Cadillac Escalade EXT Owner Manual - 2011
i-4 INDEX
DrivingCharacteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-64
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . 9-19
If the Vehicle is Stuck . . . . . . . . . 9-22
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-7
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-23
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 1-22
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-1
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-31
DVD/CD Player . . . . . . . . . . . . . . . . 7-17E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-60
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-75
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-46
Overload . . . . . . . . . . . . . . . . . . . 10-40
Engine Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-15
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Cooling System . . . . . . . . . . . . . 10-18
Cooling System Messages . . . 5-29 Engine (cont.)
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-37
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Overheated Protection
Operating Mode . . . . . . . . . . . 10-24
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-31
Pressure Light . . . . . . . . . . . . . . . . 5-21
Running While Parked . . . . . . . . 9-38
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-32
Engine Oil Life System . . . . . . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Entry/Exit Lighting . . . . . . . . . . . . . 6-10
Equipment, Towing . . . . . . . . . . . . 9-72
Event Data Recorders . . . . . . . . 13-18
Extender, Safety Belt . . . . . . . . . . 3-23
Exterior Cargo Lamps . . . . . . . . . . 6-8
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-5

Black plate (5,1)Cadillac Escalade EXT Owner Manual - 2011
INDEX i-5
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . 10-25
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Filter Engine Air Cleaner . . . . . . . . . 10-16
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-5
Flashers, Hazard Warning . . . . . . 6-7
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-69
Flat Tire, Changing . . . . . . . . . . . 10-71
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-98
Fluid Automatic Transmission . . . . 10-13
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-28
Power Steering . . . . . . . . . . . . . 10-25
Washer . . . . . . . . . . . . . . . . . . . . . 10-26
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-8
Front Axle . . . . . . . . . . . . . . . . . . . . 10-31
Front Fog Lamps
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Front Seats Heated and Ventilated . . . . . . . . . 3-7 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-58
Additives . . . . . . . . . . . . . . . . . . . . . 9-59
E85 (85% Ethanol) . . . . . . . . . . . 9-60
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-63
Filling the Tank . . . . . . . . . . . . . . . 9-62
Fuels in Foreign Countries . . . . 9-59
Gasoline Specifications . . . . . . . 9-59
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Management, Active . . . . . . . . . . 9-36
Recommended . . . . . . . . . . . . . . . 9-58
Requirements, California . . . . . 9-59
System Messages . . . . . . . . . . . . 5-31
Fuel Economy Driving for Better . . . . . . . . . . . . . 1-22
Full-Size Spare Tire . . . . . . . . . . 10-84
Fuses
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-46
G
Garage Door Opener . . . . . . . . . . 5-44Programming . . . . . . . . . . . . . . . . . 5-44
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-59
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11
Tachometer . . . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . . 5-11
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-9
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-64
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-35
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . 7-76
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-8

Black plate (9,1)Cadillac Escalade EXT Owner Manual - 2011
INDEX i-9
Power (cont.)Retained Accessory (RAP) . . . 9-34
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-25
Windows . . . . . . . . . . . . . . . . . . . . . 2-22
Power Assist Steps . . . . . . . . . . . . 2-15
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-19
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . 7-78
Program
Courtesy Transportation . . . . .13-11
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-19
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-9
CD/DVD Player . . . . . . . . . . . . . . . 7-17
Reception . . . . . . . . . . . . . . . . . . . . 7-16
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-9
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-31 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-48
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-40
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-31
Rear Seat Audio (RSA) . . . . . . . 7-40
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Vision Camera (RVC) . . . . 9-54
Rearview Mirrors Automatic Dimming . . . . . . . . . . . 2-21
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fuel . . . . . . . . . . . 9-58 Records
Maintenance . . . . . . . . . . . . . . . . .11-10
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-90
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-8
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-35
Replacement Bulbs . . . . . . . . . . . 10-39
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-39
Maintenance . . . . . . . . . . . . . . . . . . 11-9
Replacing Airbag System . . . . . . 3-39
Replacing LATCH System
Parts After a Crash . . . . . . . . . . . 3-54
Replacing Safety Belt System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Reporting Safety Defects Canadian Government . . . . . . 13-17
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16

Black plate (11,1)Cadillac Escalade EXT Owner Manual - 2011
INDEX i-11
Speedometer . . . . . . . . . . . . . . . . . . 5-11
StabiliTrak®Indicator Light . . . . 5-20
StabiliTrak®System . . . . . . . . . . . 9-45
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-32
Starting the Engine . . . . . . . . . . . . 9-32
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-25
Heated Wheel . . . . . . . . . . . . . . . . . 5-4
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Steps Power Assist . . . . . . . . . . . . . . . . . 2-15
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-38
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cargo Area . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . 4-12
Top-Box Storage . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-22
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-24
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-25 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Symbols, Navigation . . . . . . . . . . . 7-45
System
Roof Rack . . . . . . . . . . . . . . . . . . . . 4-12
System Needs Service, If . . . . . . 7-78
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Taillamps Bulb Replacement . . . . . . . . . . 10-38
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-17 Immobilizer . . . . . . . . . . . . . . . . . . . 2-17
Throttle, Adjustable . . . . . . . . . . . . 9-30
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires Buying New Tires . . . . . . . . . . . 10-63
Chains . . . . . . . . . . . . . . . . . . . . . . 10-69
Changing . . . . . . . . . . . . . . . . . . . 10-71
Designations . . . . . . . . . . . . . . . 10-51
Different Size . . . . . . . . . . . . . . . 10-65
Full-Size Spare . . . . . . . . . . . . . 10-84
If a Tire Goes Flat . . . . . . . . . . 10-69
Inflation Monitor System . . . . 10-58
Inspection . . . . . . . . . . . . . . . . . . 10-61 Tires (cont.)
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure . . . . . . . . . . . . . . . . . . . . 10-56
Pressure Light . . . . . . . . . . . . . . . . 5-20
Pressure Monitor System . . . 10-56
Rotation . . . . . . . . . . . . . . . . . . . . 10-61
Secondary Latch System . . . 10-82
Sidewall Labeling . . . . . . . . . . . 10-50
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-52
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-66
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-67
Wheel Replacement . . . . . . . . 10-68
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-63
Top-Box Storage . . . . . . . . . . . . . . . . 4-2
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-42
Tow/Haul Mode Light . . . . . . . . . . 5-19
Towing
Driving Characteristics . . . . . . . . 9-64
Equipment . . . . . . . . . . . . . . . . . . . . 9-72
General Information . . . . . . . . . . 9-64
Recreational Vehicle . . . . . . . . 10-90
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-68
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-89