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Black plate (60,1)Cadillac Escalade EXT Owner Manual - 2011
7-60 Infotainment System
Route Guidance Not Active
If an OnStar destination is
downloaded while route guidance is
not active, the navigation system
displays an OnStar Destination
Download Screen and operations
will continue as outlined in the
Using OnStar Destination Download
section:
Route Guidance Active
If OnStar downloads a destination
while route guidance is already
active, the navigation system adds
the downloaded destination as the
next waypoint in the existing route.
All features such as Call and Add to
Address Book will be available for
the waypoint. Refer to the section
on Waypoints for more information.
Previous Destinations
Previous OnStar Destination
Downloads are saved under
Previous Destinations in the
navigation system where they
can be accessed or saved to the
address book.Important Notes regarding OnStar
Destination Download:
.If the navigation system is
turned off when the destination
download is attempted, the
navigation system will
automatically turn on and
display the OnStar Destination
Download Screen. The radio will
remain on after the download
occurs.
.If OnStar downloads a
destination and the address
is not found in the mapping
disc’s database and routing by
coordinates is not available, the
Go and Map buttons gray out
and routing will not be available.
Press the blue OnStar button for
further assistance.
.The Call button grays out when
there is no phone number
available for your destination
and while connected to OnStar.
Map Destination Screen Functions
If the map screen is used to show
destination, it will have map screen
capabilities such as GO, Mark,
Zoom, Scroll, etc. The address is
shown at the top of the screen.
Destination Map Screen

Black plate (83,1)Cadillac Escalade EXT Owner Manual - 2011
Infotainment System 7-83
Phone
Bluetooth
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile
to make and receive phone calls.
The system can be used while
the key is in the ON/RUN or
ACC/ACCESSORY position. The
range of the Bluetooth system can
be up to 9.1 m (30 ft). Not all phones
support all functions, and not all
phones are guaranteed to work with
the in-vehicle Bluetooth system.
See www.gm.com/bluetooth for
more information on compatible
phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”while you are in a voice
recognition menu. Noise:
Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system. See
Steering Wheel Controls on
page 5‑2 for more information.
bg(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c x(Phone On Hook): Press to
end a call, reject a call, or cancel an
operation.
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See your cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands‐Free Calling,
if equipped. Refer to the OnStar
Owner's Guide for more information.

Black plate (84,1)Cadillac Escalade EXT Owner Manual - 2011
7-84 Infotainment System
Pairing Information
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”later in this section. Pairing a Phone
1. Press and hold
b
gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN that was provided in Step 3. After the PIN is successfully
entered, the system prompts you
to provide a name for the paired
cell phone. This name will be
used to indicate which phones
are paired and connected to the
vehicle. See
“Listing All Paired
and Connected Phones” later in
this section for more information.
6. Repeat Steps 1 through 5 to pair additional phones.
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “is connected”
after that phone name.
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “List.”

Black plate (85,1)Cadillac Escalade EXT Owner Manual - 2011
Infotainment System 7-85
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see“Listing All
Paired and Connected Phones.”
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete.
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.” 3. Say
“Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags in
the Hands‐Free Directory that is
shared between the Bluetooth and
OnStar systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag. Digit Store:
This command allows
a phone number to be stored as a
name tag by entering the digits
one at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory,
if equipped.
Using the “Store”Command
1. Press and hold
b gfor
two seconds.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.

Black plate (88,1)Cadillac Escalade EXT Owner Manual - 2011
7-88 Infotainment System
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
bg.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all callers
together.
Ending a Call
Pressc xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressbg, and
then say “Mute call.”
.To cancel mute, pressbg, and
then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b
g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle,
use the audio transfer feature on
the cell phone. See your cell phone
manufacturer's user guide for more
information.

Black plate (89,1)Cadillac Escalade EXT Owner Manual - 2011
Infotainment System 7-89
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
bgfor
two seconds.
2. Say “Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in
the phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.

Black plate (73,1)Cadillac Escalade EXT Owner Manual - 2011
Driving and Operating 9-73
Trailer Brakes
A loaded trailer that weighs more
than 900 kg (2,000 lbs) needs to
have its own brake system that is
adequate for the weight of the
trailer. Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted and
maintained properly.
Since the vehicle is equipped with
StabiliTrak, the trailer brakes cannot
tap into the vehicle's hydraulic
system.
Trailer Wiring Harness
Heavy-Duty Trailer Wiring Harness
Package
The vehicle has a seven-pin
universal heavy-duty trailer
connector attached to the rear
bumper beam next to the integrated
trailer hitch.The seven-wire harness contains
the following trailer circuits:
.Yellow: Left Stop/Turn Signal
.Dark Green: Right Stop/Turn
Signal
.Brown: Taillamps
.White: Ground
.Light Green: Back-up Lamps
.Red w/ Black Stripe:
Battery Feed*
.Dark Blue: Trailer Brake*
*The fuses for these two circuits
are installed in the underhood
electrical center, but the wires are
not connected. They should be
connected by your dealer or a
qualified service center.

Black plate (74,1)Cadillac Escalade EXT Owner Manual - 2011
9-74 Driving and Operating
If charging a remote (non-vehicle)
battery, press the tow/haul mode
button located at the end of the shift
lever. This will boost the vehicle
system voltage and properly charge
the battery. If the trailer is too light
for tow/haul mode, turn on the
headlamps as a second way to
boost the vehicle system and
charge the battery.
Electric Brake Control Wiring
Provisions
These wiring provisions are
included with the vehicle as part of
the trailer wiring package. These
provisions are for an electric brake
controller. The instrument panel
contains blunt cut wires near the
data link connector for the trailer
brake controller. The harness
contains the following wires:
.Dark Blue: Brake Signal to
Trailer Connector
.Red/Black: Battery
.Light Blue/White: Brake Switch
.White: Ground
It should be installed by your dealer
or a qualified service center.
Tow/Haul Mode
Pressing this button at the end of
the shift lever turns on and off the
tow/haul mode.
This indicator light on the instrument
panel cluster comes on when the
tow/haul mode is on. Tow/Haul is a feature that assists
when pulling a heavy trailer or a
large or heavy load. See
Tow/Haul
Mode on page 9‑42 for more
information.
Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle's Gross
Combined Weight Rating (GCWR).
See “Weight of the Trailer” inTrailer
Towing on page 9‑68. Tow/Haul is
most useful under the following
driving conditions:
.When pulling a heavy trailer or
a large or heavy load through
rolling terrain.
.When pulling a heavy trailer or a
large or heavy load in stop and
go traffic.
.When pulling a heavy trailer or
a large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired.