Black plate (80,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
9-80 Driving and Operating Safety Chains Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue
of the trailer to help prevent the
tongue from contacting the road
if it becomes separated from the
hitch. Instructions about safety
chains may be provided by the
hitch manufacturer or by the trailer
manufacturer. Safety chains should
be attached to holes on the trailer
hitch platform. Always leave just
enough slack so the combination
can turn. Never allow safety chains
to drag on the ground.
Trailer Brakes A loaded trailer that weighs more
than 900 kg (2,000 lbs) needs to
have its own brake system that is
adequate for the weight of the
trailer. Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted and
maintained properly. Since the vehicle is equipped with
StabiliTrak, the trailer brakes cannot
tap into the vehicle's hydraulic
system.
Trailer Wiring Harness Heavy-Duty Trailer Wiring Harness
Package
The vehicle has a seven-pin
universal heavy-duty trailer
connector attached to the rear
bumper beam next to the
integrated trailer hitch. The seven-wire harness contains
the following trailer circuits: .
Yellow: Left Stop/Turn Signal .
Dark Green: Right Stop/Turn
Signal .
Brown: Taillamps .
White: Ground .
Light Green: Back-up Lamps .
Red: Battery Feed* .
Dark Blue: Trailer Brake*
*The fuses for these two circuits
are installed in the underhood
electrical center, but the wires are
not connected. They should be
connected by your dealer or a
qualified service center.
If charging a remote (non-vehicle)
battery, press the tow/haul mode
button located at the end of the
shift lever. This will boost the
vehicle system voltage and
properly charge the battery.
Black plate (81,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Driving and Operating 9-81If the trailer is too light for tow/haul
mode, turn on the headlamps as a
second way to boost the vehicle
system and charge the battery.
Electric Brake Control Wiring
Provisions These wiring provisions are
included with the vehicle as part of
the trailer wiring package. These
provisions are for an electric brake
controller. The instrument panel
contains blunt cut wires near the
data link connector for the trailer
brake controller. The harness
contains the following wires: .
Dark Blue: Brake Signal to
Trailer Connector .
Red/Black: Battery .
Light Blue/White: Brake Switch .
White: Ground
It should be installed by your dealer
or a qualified service center. Tow/Haul Mode
Pressing this button at the end of
the shift lever turns on and off the
tow/haul mode.
This indicator light on the instrument
panel cluster comes on when the
tow/haul mode is on.
Tow/Haul is a feature that assists
when pulling a heavy trailer or a
large or heavy load. See Tow/Haul
Mode on page 9 ‑ 43 for more
information. Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle's Gross
Combined Weight Rating (GCWR).
See “ Weight of the Trailer ” in Trailer
Towing on page 9 ‑ 74 . Tow/Haul is
most useful under the following
driving conditions: .
When pulling a heavy trailer or
a large or heavy load through
rolling terrain. .
When pulling a heavy trailer or a
large or heavy load in stop and
go traffic. .
When pulling a heavy trailer or
a large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired.
Black plate (51,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-51Load Index :
An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Inflation Pressure :
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating :
The
load rating for a tire at the
maximum permissible inflation
pressure for that tire.
Maximum Loaded Vehicle
Weight :
The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight :
The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lbs). See Vehicle
Load Limits on page 9 ‑ 24 . Occupant Distribution :
Designated seating positions.
Outward Facing Sidewall :
The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire
that contains a whitewall,
bears white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire :
A
tire used on passenger cars
and some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure :
Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. See Tire Pressure on page 9 ‑ 24
and Vehicle Load Limits on
page 9 ‑ 24 .
Radial Ply Tire :
A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim :
A metal support for a tire
and upon which the tire beads
are seated.
Sidewall :
The portion of a tire
between the tread and the bead.
Speed Rating :
An
alphanumeric code assigned to
a tire indicating the maximum
speed at which a tire can
operate.
Traction :
The friction between
the tire and the road surface.
The amount of grip provided.
Tread :
The portion of a tire
that comes into contact with
the road.
Black plate (58,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-58 Vehicle Care The malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool.
There are two minutes to match
the first tire/wheel position, and
five minutes overall to match all
four tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching process
is outlined below:
1. Set the parking brake.
2. Turn the ignition to ON/RUN with
the engine off. 3. Press
Q and
K on the
Remote Keyless Entry (RKE)
transmitter at the same time for
approximately five seconds. The
horn sounds twice to signal the
receiver is in relearn mode and
TIRE LEARNING ACTIVE
message displays on the DIC
screen.
4. Start with the driver side
front tire.
5. Place the relearn tool against
the tire sidewall, near the valve
stem. Then press the button
to activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.
6. Proceed to the passenger
side front tire, and repeat the
procedure in Step 5.
7. Proceed to the passenger
side rear tire, and repeat the
procedure in Step 5. 8. Proceed to the driver side rear
tire, and repeat the procedure
in Step 5. The horn sounds
two times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display screen goes off.
9. Turn the ignition to LOCK/OFF.
10. Set all four tires to the
recommended air pressure
level as indicated on the Tire
and Loading Information label.
Tire Inspection GM recommends that the tires,
including the spare tire, if the
vehicle has one, be inspected
for signs of wear or damage at
least once a month.
Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-4 Customer Information Customer Assistance
Procedure Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.
However, we recognize that despite
the good intentions of all parties
involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps: STEP ONE
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed. STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information: .
Name .
Address .
Phone number .
Model year .
Brand .
Vehicle Identification
Number (VIN) .
Mileage .
Delivery date .
Description of the problem .
Dealership name .
Dealership address
Black plate (14,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-14 Customer Information If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service (U.S. and
Canada) on page 13 ‑ 7 or Roadside
Service (Mexico) on page 13 ‑ 10 . Gather the following information: .
Driver name, address, and
telephone number. .
Driver license number. .
Owner name, address, and
telephone number. .
Vehicle license plate number. .
Vehicle make, model, and
model year. .
Vehicle Identification
Number (VIN). .
Insurance company and policy
number. .
General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “ Collision Parts ” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3 ‑ 42 . Managing the Vehicle Damage
Repair Process In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this
with the repair professional, and
insist on Genuine GM parts.
Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-16 Customer Information Current and Past Models Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in
U.S. funds. Make checks payable
in U.S. funds. Reporting Safety
Defects Reporting Safety Defects
to the United States
Government If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov .
Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
i-4 INDEX
EE85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-66
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-82
Electrical System
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-39
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-44
Overload . . . . . . . . . . . . . . . . . . . 10-38
Engine
Air Cleaner/Filter . . . . . . . . . . . 10-14
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-18
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-16
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . 10-16
Cooling System Messages . . . 5-33
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-38
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-22
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-35 Engine (cont.)
Overheated Protection
Operating Mode . . . . . . . . . . . 10-22
Overheating . . . . . . . . . . . . . . . . 10-20
Power Messages . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-39
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-33
Engine Oil
Life System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Entry Lighting . . . . . . . . . . . . . . . . . . 6-11
Equipment, Towing . . . . . . . . . . . . 9-78
Event Data Recorders . . . . . . . . 13-18
Exit Lighting . . . . . . . . . . . . . . . . . . . 6-11
Extender, Safety Belt . . . . . . . . . . 3-34
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-5
F Fan
Engine . . . . . . . . . . . . . . . . . . . . . . 10-22
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Filter,
Engine Air Cleaner . . . . . . . . . 10-14
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-6
Flashers, Hazard Warning . . . . . . 6-8
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-66
Changing . . . . . . . . . . . . . . . . . . . 10-68
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-98
Fluid
Automatic Transmission . . . . .10-11
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-26
Power Steering . . . . . . . . . . . . . 10-23
Washer . . . . . . . . . . . . . . . . . . . . . 10-24
Fog Lamps
Bulb Replacement . . . . . . . . . . . . . 6-9
Front Axle . . . . . . . . . . . . . . . . . . . . 10-29
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Front Seats
Heated and Ventilated . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-63
Additives . . . . . . . . . . . . . . . . . . . . . 9-65
E85 (85% Ethanol) . . . . . . . . . . . 9-66
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-70
Filling the Tank . . . . . . . . . . . . . . . 9-68
Fuels in Foreign Countries . . . . 9-65