2011 CADILLAC ESCALADE ESV sat nav

Black plate (96,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-96 Infotainment System
Global Positioning
System (GPS) The navigation system determines
the position of the vehicle by using
satellite signals, various vehicle
signals, and map data.
At times, other interferences such
as the satellite condition, road
configuration, the condition of the
vehicle and/or other circumstances
can interfere with the navigation
system's ability to determine the
accurate position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
the GPS Satellites of the United
States Department of Defense. When the vehicle is not receiving
signals from the satellites, a symbol
appears on the map screen. Refer
to Global Positioning System (GPS)
on page 7 ‑ 96 .
This system may not be available or
interferences may occur if any of the
following are true: .
Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel. .
Objects are located on the front
dash of the vehicle. .
Satellites are being repaired or
improved. .
After-market glass tinting has
been applied to the vehicle's
windshield. Notice: Do not apply after-market
glass tinting to the vehicle's
windows. Glass tinting interferes
with the system's ability to
receive GPS signals and causes
the system to malfunction.
The window might have to be
replaced to correct the problem.
This would not be covered by the
warranty.
For more information if the GPS is
not functioning properly, see Vehicle
Positioning on page 7 ‑ 97 and
Problems with Route Guidance on
page 7 ‑ 97 .

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-1
Customer
Information Customer Information Customer Satisfaction
Procedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction
Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices
(U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text
Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service
(Mexico) . . . . . . . . . . . . . . . . . . 13-10
Scheduling Service
Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair
(U.S. and Canada) . . . . . . . . 13-12
Service Publications
Ordering Information . . . . . . 13-15
Reporting Safety Defects Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to
General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-18
OnStar ®
. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency
Identification (RFID) . . . . . . . 13-19
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-19 Customer Information Customer Satisfaction
Procedure
(U.S. and Canada) Your satisfaction and goodwill are
important to the dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your
concern with a member of
dealership management. Normally,
concerns can be quickly resolved at
that level. If the matter has already
been reviewed with the sales,
service or parts manager, contact
the owner of the dealership or the
general manager.

Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
INDEX i-3Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
Configure Menu . . . . . . . . . . . . . . . 7-83
Continuous Damping
Control (CDC) . . . . . . . . . . . . . . . . 9-50
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-16
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-16
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . . . 10-16
Engine Messages . . . . . . . . . . . . 5-33
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . 13-11
Cruise Control . . . . . . . . . . . . . . . . . 9-51
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information
Service Publications
Ordering Information . . . . . . 13-15
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3 D Damage Repair, Collision . . . . . 13-12
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-18
Database Coverage
Explanations . . . . . . . . . . . . . . . . . 7-99
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-6
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Destination, Navigation . . . . . . . . 7-69
Devices, Auxiliary . . . . . . . . . . . . . 7-31
Dome Lamps . . . . . . . . . . . . . . . . . . 6-10
Door
Ajar Messages . . . . . . . . . . . . . . . 5-32
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Systems
All-Wheel Drive . . . . . . . 10-28, 9-45
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 5-26 Driving
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-71
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Highway Hypnosis . . . . . . . . . . . . 9-20
Hill and Mountain Roads . . . . . . 9-20
If the Vehicle is Stuck . . . . . . . . . 9-23
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-7
Off-Road Recovery . . . . . . . . . . . . 9-6
Vehicle Load Limits . . . . . . . . . . . 9-24
Wet Roads . . . . . . . . . . . . . . . . . . . 9-18
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-21
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 1-23
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-1
DVD
Rear Seat
Entertainment
System . . . . . . . . . . . . . . . . 7-33, 7-43
DVD/CD Player . . . . . . . . . . . . . . . . 7-19