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Black plate (77,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-773. Select the route preference for
Fastest, Shortest, or Other. The
system calculates and highlights
the route.
4. Press Start Guidance. The route
is now ready to be started.
See “ Getting Started on Your
Route ” in this section for more
information.
Map Destination Screen Functions
If the map screen is used to show
destination, it will have map screen
capabilities such as GO, Mark,
Zoom, Scroll, etc. The address is
shown at the top of the screen. Destination Map Screen
OnStar ®
Destination Download
(US and Canada) OnStar Destination Download (if
equipped) is a service available for
OnStar subscribers that makes
operating your navigation system
much simpler. It allows subscribers
to request and receive navigation
assistance on-the-go. Using OnStar ®
Destination
Download (US and Canada) Press the blue OnStar button
and an Advisor can locate a
point-of-interest or an address and
download the necessary information
or coordinates to your navigation
system. Once the destination is
downloaded, the navigation system
will search for the address in the
mapping disc's database. When the
address is found, it will be shown on
your navigation system's screen
along with the buttons described
below.

Black plate (78,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-78 Infotainment System
OnStar Destination Download
Screen.
Press GO, the navigation system
calculates route(s). Select a
route (i.e. Shortest Route), and
Start Guidance. .
Press Map, the navigation
system displays the Destination
Map Screen. .
Press Call, the navigation
system initiates a call to your
destination with your Bluetooth
phone (if available) or OnStar
Hands-Free Calling (if minutes
are available). .
Press Add to Address Book, the
navigation system copies the
downloaded destination to the
address book and displays the
new address book entry. .
Press Back, the navigation
system cancels your OnStar
Destination Download and
returns to the previous screen.
The downloaded address will
not be added to the previous
destinations Route Guidance Not Active
If an OnStar destination is
downloaded while route guidance is
not active, the navigation system
displays an OnStar Destination
Download Screen and operations
will continue as outlined in the
Using OnStar Destination Download
section:
Route Guidance Active
If OnStar downloads a destination
while route guidance is already
active, the navigation system adds
the downloaded destination as the
next waypoint in the existing route.
All features such as Call and Add to
Address Book will be available for
the waypoint. Refer to the section
on Waypoints for more information.

Black plate (79,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-79Previous Destinations
Previous OnStar Destination
Downloads are saved under
Previous Destinations in the
navigation system where they
can be accessed or saved to the
address book.
Important Notes regarding OnStar
Destination Download: .
If the navigation system is
turned off when the destination
download is attempted, the
navigation system will
automatically turn on and
display the OnStar Destination
Download Screen. The radio will
remain on after the download
occurs. .
If OnStar downloads a
destination and the address
is not found in the mapping
disc ’ s database and routing by
coordinates is not available, the
GO and Map buttons gray out
and routing will not be available.
Press the blue OnStar button for
further assistance. .
The Call button grays out when
there is no phone number
available for your destination
and while connected to OnStar. Map Destination Screen Functions
If the map screen is used to show
destination, it will have map screen
capabilities such as GO, Mark,
Zoom, Scroll, etc. The address is
shown at the top of the screen.
Destination Map Screen

Black plate (103,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-103
Phone Bluetooth For vehicles equipped with
Bluetooth capability, the system
can interact with many cell phones,
allowing: .
Placement and receipt of calls in
a hands-free mode. .
Sharing of the cell phone ’ s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked: .
Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts. .
Review the controls and
operation of the infotainment
and navigation system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “ Pairing ” in
this section for more information. .
If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“ Voice Pass-Thru ” in this section
for more information. .
See “ Storing and Deleting Phone
Numbers ” in this section for
more information.
{ WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or
too often could cause a crash
resulting in injury or death. Focus
your attention on driving. A Bluetooth system can use a
Bluetooth ‐ capable cell phone with a
Hands ‐ Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones are guaranteed
to work with the in-vehicle Bluetooth
system. See www.gm.com/bluetooth
for more information on compatible
phones.
Voice Recognition The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“ Help ” while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.

Black plate (104,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-104 Infotainment System When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System When using the in ‐ vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low. Bluetooth Controls Use the buttons located on the
steering wheel to operate the
in ‐ vehicle Bluetooth system. See
Steering Wheel Controls on
page 5 ‑ 3 for more information.
b g (Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c x (Phone On Hook): Press to
end a call, reject a call, or cancel an
operation.
Pairing A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See the cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands ‐ Free Calling,
if equipped. Refer to the OnStar
Owner's Guide for more information. Pairing Information .
Up to five cell phones can be
paired to the Bluetooth system. .
The pairing process is disabled
when the vehicle is moving. .
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system. .
Only one paired cell phone can
be connected to the Bluetooth
system at a time. .
If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“ Connecting to a Different
Phone ” later in this section.

Black plate (105,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-105Pairing a Phone
1. Press and hold
b g for
two seconds.
2. Say “ Bluetooth. ”
3. Say “ Pair. ” The system responds
with instructions and a four ‐ digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the
cell phone that you want to pair.
For help with this process, see
the cell phone manufacturer's
user guide.
5. Locate the device named “ Your
Vehicle ” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN that was provided in Step 3. After the PIN is successfully
entered, the system prompts you
to provide a name for the paired
cell phone. This name will be
used to indicate which phones
are paired and connected to the
vehicle. See “ Listing All Paired
and Connected Phones ” later in
this section for more information.
6. Repeat Steps 1 through 5 to pair
additional phones.
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “ is connected ”
after that phone name.
1. Press and hold
b g for
two seconds.
2. Say “ Bluetooth. ”
3. Say “ List. ” Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “ Listing All
Paired and Connected Phones. ”
1. Press and hold
b g for
two seconds.
2. Say “ Bluetooth. ”
3. Say “ Delete. ” The system asks
which phone to delete.
4. Say the name of the phone you
want to delete.

Black plate (106,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-106 Infotainment System Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b g for
two seconds.
2. Say “ Bluetooth. ”
3. Say “ Change phone. ”.
If another cell phone is
found, the response will be
“ is now
connected. ”.
If another cell phone is not
found, the original phone
remains connected. Storing and Deleting Phone
Numbers The system can store up to
30 phone numbers as name tags
in the Hands ‐ Free Directory that is
shared between the Bluetooth and
OnStar systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store: This command will store
a phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands ‐ Free Calling
Directory and the OnStar
Turn ‐ by ‐ Turn Destinations
Directory, if equipped. Using the “ Store ” Command
1. Press and hold
b g for
two seconds.
2. Say “ Store. ”
3. Say the phone number or group
of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “ Digit Store ” Command
If an unwanted number is
recognized by the system, say
“ Clear ” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“ Verify ” at any time.
1. Press and hold
b g for
two seconds.
2. Say “ Digit Store. ”

Black plate (109,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-109Three ‐ Way CallingThree ‐ way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b g .
2. Say “ Three ‐ way call. ”
3. Use the dial or call command to
dial the number of the third party
to be called.
4. Once the call is connected,
press
b g to link all callers
together.
Ending a Call
Press
c x to end a call. Muting a Call During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them. .
To mute a call, press
b g , and
then say “ Mute call. ” .
To cancel mute, press
b g , and
then say “ Un ‐ mute call. ”
Transferring a Call Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after
the ignition is turned to ON/RUN. Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b g .
2. Say “ Transfer Call. ”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b g . The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle,
use the audio transfer feature on the
cell phone. See your cell phone
manufacturer's user guide for more
information.