2011 CADILLAC DTS tow

Black plate (8,1)Cadillac DTS Owner Manual - 2011
Coverage
Services are provided up to 5 years/160 000 km
(100,000 miles), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Service is not a part of the New Vehicle
Limited Warranty. Cadillac and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Service program at any
time without notification.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often,
or the same type of claim is made many times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:Delivery of enough
fuel for the vehicle to get to the nearest service
station.
.Lock‐Out Service: Service to unlock the vehicle
if you are locked out. A remote unlock may be
available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
.Emergency Tow From a Public Road or
Highway: Tow to the nearest Cadillac dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat tire
with spare tire. The spare tire, if equipped, must be
in good condition and properly inflated. It is your
responsibility for the repair or replacement of the
tire if it is not covered by the warranty.
.Battery Jump Start: Service to jump start a dead
battery.
.Trip Routing Service: Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route.
Additional travel information is also available. Allow
three weeks for delivery.
.Trip Interruption Benefits and Service: If your
trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 years/160 000 km (100,000 miles) Powertrain
warranty period. Items considered are hotel,
meals, and rental car.
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Black plate (9,1)Cadillac DTS Owner Manual - 2011
Cadillac Technician Roadside Service
(U.S. only)
Cadillac's exceptional Roadside Service is more
than an auto club or towing service. It provides every
Cadillac owner in the United States with the advantage
of contacting a Cadillac advisor and, where available,
a Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Services Not Included in Roadside
Service
.Impound towing caused by violation of any laws.
.Legal fines.
.Mounting, dismounting, or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles driven on a
non-public road or highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Routing Service: Limit of six requests
per year.
.Trip Interruption Benefits and Service:
Pre-authorization, original detailed receipts, and
a copy of the repair orders are required. Once
authorization has been received, the Roadside
Service advisor will help you make arrangements
and explain how to receive payment.
.Alternative Service: If assistance cannot be
provided right away, the Roadside Service advisor
may give you permission to get local emergency
road service. You will receive payment, up to $100,
after sending the original receipt to Roadside
Service. Mechanical failures may be covered,
however any cost for parts and labor for repairs
not covered by the warranty are the owner
responsibility.
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Black plate (13,1)Cadillac DTS Owner Manual - 2011
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are significant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you ensure that your vehicle will be
repaired with GM original equipment collision parts.
If such insurance coverage is not available from your
current insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that ensures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call emergency services for
help. Do not leave the scene of a crash until all matters
have been taken care of. Move the vehicle only if its
position puts you in danger, or you are instructed to
move it by a police officer.Give only the necessary information to police and other
parties involved in the crash.
For emergency towing see
Roadside Service
on
page 8‑7.
Gather the following information:
.Driver's name, address, and telephone number
.Driver's license number
.Owner's name, address, and telephone number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the other
vehicle
Choose a reputable repair facility that uses quality
replacement parts. See “Collision Parts”earlier in this
section.
If the airbag has inflated, see What Will You See After
an Airbag Inflates? on page 2‑62.
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Black plate (14,1)Cadillac DTS Owner Manual - 2011
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either
new Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember, if your vehicle is leased, you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not
pay the full cost.
If another party's insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company's collision
policy repair limits, as you have no contractual limits
with that company. In such cases, you can have control
of the repair and parts choices as long as the cost stays
within reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or General Motors.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go tohttp://www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov
.
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Black plate (12,1)Cadillac DTS Owner Manual - 2011
Reclining Seatbacks, Power . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Recommended Fluids and Lubricants . . . . . . . . . . . . . . .7-9
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . . 5-24
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . .8-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . .3-4
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Removing the Flat Tire and Installing theSpare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-86
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . . 6-84
Replacement Parts Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Restraint System Check
Checking the Restraint Systems . . . . . . . . . . . . . . . . . . 2-70
Replacing Restraint System Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-71
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 3-24
Roadside Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7
Rocking Your Vehicle to Get it Out . . . . . . . . . . . . . . . . . 5-17
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . 3-34S
Safety Belts
Care of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-97
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . 2-15
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Safety Belts Are for Everyone . . . . . . . . . . . . . . . . . . . . 2-11
Use During Pregnancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Safety Defects Reporting
Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Safety Warnings and Symbols . . . . . . . . . . . . . . . . . . . . . . . . iv
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Scheduling Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-75
Seats Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . 2-5
Heated Seats - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Massaging Lumbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Memory, Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
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Black plate (14,1)Cadillac DTS Owner Manual - 2011
Storing the Tire Sealant and Compressor Kit . . . . . . 6-82
Stuck in Sand, Mud, Ice, or Snow . . . . . . . . . . . . . . . . . 5-17
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46
Telescopic Steering Column, Power Tilt Wheel . . . . . .4-4
Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . .8-6
Theft-Deterrent Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-114
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18Content Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
PASS-Key
®III+ Electronic Immobilizer . . . . . . . . . . . . 3-20
PASS-Key®III+ Electronic Immobilizer
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Tilt Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Time, Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-48 Aluminum or Chrome-Plated Wheels,Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-100
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-68
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-73
Changing a Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-83
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-101
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-70 Tires (cont.)
High-Speed Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-59
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-73
Inflation - Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57
Inspection and Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 6-65
Installing the Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . 6-86
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54
Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . . . . 6-61
Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . . . . 6-60
Removing the Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-86
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . 6-84
Sealant and Compressor Kit . . . . . . . . . . . . . . . . 6-75, 6-82
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-49
Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-93
Storing a Flat or Spare Tire and Tools . . . . . . . . . . . . 6-91
Terminology and Definitions . . . . . . . . . . . . . . . . . . . . . . 6-54
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 6-70
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . 6-72
Wheel Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-72
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . 6-67
Towing Recreational Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Towing a Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
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