2011 CADILLAC DTS phone

Black plate (5,1)Cadillac DTS Owner Manual - 2011
Online Owner Center
Cadillac Owner Center (U.S.)—
www.cadillacownercenter.com
Information and services customized for your specific
vehicle —all in one convenient place.
.Digital owner manual, warranty information,
and more
.Store online service and maintenance records
.Cadillac dealer locator for service nationwide
.Exclusive privileges and offers
.Recall notices for your specific vehicle
.OnStar and GM Cardmember Services Earnings
summaries
Other Helpful Links:
Cadillac —www.cadillac.com
Cadillac Merchandise —www.cadillaccollection.com
Help Center —www.cadillac.com/pages/mds/
helpcenter/faq.do
.FAQ (Frequently Asked Questions)
.Contact Us
My GM Canada (Canada) —www.gm.ca
My GM Canada is a password-protected section of
www.gm.ca where you can save information on GM
vehicles, get personalized offers, and use handy tools
and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
.My Showroom: Find and save information on
vehicles and current offers in your area.
.My Dealers: Save details such as address and
phone number for each of your preferred GM
dealers.
.My Driveway: Access quick links to parts and
service estimates, check trade-in values,
or schedule a service appointment by adding
the vehicles you own to your driveway profile.
.My Preferences: Manage your profile and use tools
and forms with greater ease.
To sign up, visit the My GM.ca section within
www.gm.ca.
8-5

Black plate (6,1)Cadillac DTS Owner Manual - 2011
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing,
or speech-impaired and who use Text Telephones
(TTYs), Cadillac has TTY equipment available at its
Customer Assistance Center. Any TTY user can
communicate with Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial 1-800-263-3830.
Customer Assistance Offices
Cadillac encourages customers to call the toll-free
number for assistance. However, if a customer wishes
to write or e-mail Cadillac, the letter should be
addressed to:
United States
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-882-1112From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Canadian Cadillac Customer Communication
Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-882-1112
Overseas
Please contact the local General Motors Business Unit.
8-6

Black plate (7,1)Cadillac DTS Owner Manual - 2011
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0805
Long Distance: 011-52-53 29 0805
GM Mobility Reimbursement
Program
This program is available to qualified applicants for
cost reimbursement of eligible aftermarket adaptive
equipment required for your vehicle, such as hand
controls or a wheelchair/scooter lift for the vehicle.For more information on the limited offer, visit
www.gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details. TTY users
call 1-800-263-3830.
Roadside Service
In the United States or Canada, call
1-800-882-1112.
Text Telephone (TTY), U.S. only, call 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
Calling for Service
When calling Roadside Service, have the following
information ready:
.Your name, home address, and home telephone
number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate number of the
vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
.Description of the problem
8-7

Black plate (13,1)Cadillac DTS Owner Manual - 2011
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are significant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you ensure that your vehicle will be
repaired with GM original equipment collision parts.
If such insurance coverage is not available from your
current insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that ensures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call emergency services for
help. Do not leave the scene of a crash until all matters
have been taken care of. Move the vehicle only if its
position puts you in danger, or you are instructed to
move it by a police officer.Give only the necessary information to police and other
parties involved in the crash.
For emergency towing see
Roadside Service
on
page 8‑7.
Gather the following information:
.Driver's name, address, and telephone number
.Driver's license number
.Owner's name, address, and telephone number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the other
vehicle
Choose a reputable repair facility that uses quality
replacement parts. See “Collision Parts”earlier in this
section.
If the airbag has inflated, see What Will You See After
an Airbag Inflates? on page 2‑62.
8-13

Black plate (18,1)Cadillac DTS Owner Manual - 2011
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM's defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specific vehicle or vehicle owner.
OnStar®
If your vehicle is equipped with an active OnStar
system, that system may also record data in crash or
near crash‐like situations. The OnStar Terms and
Conditions provides information on data collection and
use and is available in the OnStar glove box kit, at
www.onstar.com (U.S.) or www.onstar.ca (Canada),
or by pressing the
Qbutton and speaking to an
advisor.
Navigation System
If the vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other GM
system containing personal information.
Radio Frequency Statement
This vehicle has systems that operate on a radio
frequency that comply with Part 15 of the Federal
Communications Commission (FCC) rules and with
Industry Canada Standards RSS‐210/220/310.
Operation is subject to the following two conditions:
1. The device may not cause interference.
2. The device must accept any interference received, including interference that may cause undesired
operation of the device.
Changes or modifications to any of these systems by
other than an authorized service facility could void
authorization to use this equipment.
8-18

Black plate (4,1)Cadillac DTS Owner Manual - 2011
Compressor Kit, Tire Sealant . . . . . . . . . . . . . . . . . . . . . . 6-75
Content Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
CoolantEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26
Engine Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 4-53
Engine Temperature Warning Light . . . . . . . . . . . . . . . 4-53
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
Cornering Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . 8-10
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58
Cruise Control, Active . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Cruise Control, Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6 Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . 8-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . . .8-6
Customer Information
Service Publications Ordering Information . . . . . . . . 8-15
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . .8-2D
Damage Repair, Collision . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Data Recorders, Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 4-28
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Disc, MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-100
Doing Your Own Service Work . . . . . . . . . . . . . . . . . . . . . . .6-4
Door Central Door Unlocking System . . . . . . . . . . . . . . . . . . 3-10
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Programmable Automatic Door Locks . . . . . . . . . . . . 3-10
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . 4-59 DIC Operation and Displays . . . . . . . . . . . . . . . . . . . . . . 4-60
DIC Vehicle Customization . . . . . . . . . . . . . . . . . . . . . . . 4-77
DIC Warnings and Messages . . . . . . . . . . . . . . . . . . . . . 4-65
Driving At Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Before a Long Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Highway Hypnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
i - 4

Black plate (10,1)Cadillac DTS Owner Manual - 2011
O
Object Detection, Side Blind Zone Alert (SBZA) . . . 3-42
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46
Off-RoadRecovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Engine Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57
Older Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 2-31
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
OnStar, Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
OnStar
®System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Operation, Universal Home Remote System . . . . . . . 3-47
Outlet Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Outlets Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Outside Automatic Dimming Mirror . . . . . . . . . . . . . . . . . . . . . . . . 3-37
Convex Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Power Foldaway Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Overheated Engine Protection Operating Mode . . . . 6-31
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . . . .7-7
Owners, Canadian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
P
Paint, Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-101
Parade Dimming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
Park Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Park Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Park Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
Parking
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Over Things That Burn . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
PASS-Key
®III+ Electronic Immobilizer . . . . . . . . . . . . . 3-20
PASS-Key®III+ Electronic Immobilizer
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . 4-48
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . 4-42
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . . 2-64
Passing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Perchlorate Materials Requirements, California . . . . . .6-4
Performance Shifting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Phone
Bluetooth
®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-107
i - 10

Black plate (14,1)Cadillac DTS Owner Manual - 2011
Storing the Tire Sealant and Compressor Kit . . . . . . 6-82
Stuck in Sand, Mud, Ice, or Snow . . . . . . . . . . . . . . . . . 5-17
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46
Telescopic Steering Column, Power Tilt Wheel . . . . . .4-4
Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . .8-6
Theft-Deterrent Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-114
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18Content Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
PASS-Key
®III+ Electronic Immobilizer . . . . . . . . . . . . 3-20
PASS-Key®III+ Electronic Immobilizer
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Tilt Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Time, Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-48 Aluminum or Chrome-Plated Wheels,Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-100
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-68
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-73
Changing a Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-83
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-101
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-70 Tires (cont.)
High-Speed Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-59
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-73
Inflation - Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57
Inspection and Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 6-65
Installing the Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . 6-86
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54
Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . . . . 6-61
Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . . . . 6-60
Removing the Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-86
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . 6-84
Sealant and Compressor Kit . . . . . . . . . . . . . . . . 6-75, 6-82
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-49
Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-93
Storing a Flat or Spare Tire and Tools . . . . . . . . . . . . 6-91
Terminology and Definitions . . . . . . . . . . . . . . . . . . . . . . 6-54
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 6-70
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . 6-72
Wheel Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-72
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . 6-67
Towing Recreational Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Towing a Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
i - 14