Page 5 of 368

Black plate (1,1)Buick Regal Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Trunk Release . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-5
Seat Adjustment . . . . . . . . . . . . . . 1-5
Heated Seats . . . . . . . . . . . . . . . . . 1-7
Head Restraint Adjustment . . . . 1-7
Safety Belts . . . . . . . . . . . . . . . . . . . 1-7
Sensing System for Passenger Airbag . . . . . . . . . . . . . . . . . . . . . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-8 Steering Wheel Adjustment . . . 1-9
Interior Lighting . . . . . . . . . . . . . . . 1-9
Exterior Lighting . . . . . . . . . . . . . 1-10
Windshield Wiper/Washer . . . . 1-10
Climate Controls . . . . . . . . . . . . . 1-11
Transmission . . . . . . . . . . . . . . . . 1-12Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-12
Satellite Radio . . . . . . . . . . . . . . . 1-13
Portable Audio Devices . . . . . . 1-13
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-14
Steering Wheel Controls . . . . . 1-14
Cruise Control . . . . . . . . . . . . . . . 1-15
Navigation System . . . . . . . . . . . 1-15
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-15
Vehicle Personalization . . . . . . 1-16
Ultrasonic Parking Assist . . . . 1-16
Power Outlets . . . . . . . . . . . . . . . 1-16
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-16
Performance and Maintenance
Traction Control System (TCS) . . . . . . . . . . . . . . 1-17
StabiliTrak
®System . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-18
Engine Oil Life System . . . . . . 1-18
Fuel E85 (85% Ethanol) . . . . . 1-19
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-19
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-19
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-20
Page 160 of 368

Black plate (10,1)Buick Regal Owner Manual - 2011
7-10 Infotainment System
Satellite Radio
Vehicles with an XM™Satellite
Radio tuner and a valid XM Satellite
Radio subscription can receive XM
programming.
XM Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces. XM
Satellite Radio has a wide variety of
programming and commercial-free
music, coast to coast, and in
digital-quality sound. A service fee
is required to receive the XM
service. If XM Service needs to be
reactivated, the radio will display
"No Subscription Please Renew" on
channel XM1. For more information,
contact XM at www.xmradio.com or
call 1-800-929-2100 in the U.S. and
www.xmradio.ca or call
1-877-438-9677 in Canada.
Control Buttons
The buttons used to control the XM
radio are:
RADIO/BAND: Press to turn the
radio on and choose between AM,
FM, and XM™, if equipped.
Z(Menu/Select): Turn to
search for channels and press to
navigate the available menus.
INFO: Press to display additional
information that may be available
about the current song.
s ©/¨\:Press to go to the
previous or next channel.
FAV 1/2/3: Press to open the
favorites list and select favorite
pages.
Buttons 1 to 6: Press to select
preset stations.
Selecting the XM Band
Press the RADIO/BAND button to
choose between the AM, FM, and
XM bands. The last channel played
in that band begins to play when
that band is selected.
XM Categories
XM channels are organized in
categories.
Removing or Adding Categories
Channels in a category that have
been removed can still be accessed
by using the
s ©or¨\
buttons, or theZknob.
To add or remove categories:
1. Press the CONFIG button.
2. Select Radio Settings.
3. Select XM Categories.
4. Turn the
Zknob to highlight
the category.
5. Press the
Zknob to remove
or add the category.
Page 341 of 368

Black plate (1,1)Buick Regal Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Navigation System . . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.