2011 BUICK REGAL tow

Black plate (76,1)Buick Regal Owner Manual - 2011
10-76 Vehicle Care
Dinghy Towing from the Rear
The vehicle was not designed to be
towed from the rear with all four
wheels on the ground.
Dolly Towing from the Front
Vehicles with front-wheel drive can
be dolly towed from the front.Use the following procedure to dolly
tow the vehicle from the front:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the automatic transmission into P (Park) or a manual
transmission into 1 (First) gear.
4. Firmly set the parking brake.
5. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight-ahead
position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to LOCK/OFF.

Black plate (77,1)Buick Regal Owner Manual - 2011
Vehicle Care 10-77
Dolly Towing from the Rear
The vehicle cannot be dolly towed
from the rear.
Appearance Care
Exterior Care
Cleaning Exterior Lamps/
Lenses
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps and lenses.
Follow instructions under“Washing
the Vehicle” later in this section.
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint finish. Approved cleaning
products can be obtained from your
dealer.
If the vehicle has a basecoat/
clearcoat paint finish, the clearcoat
gives more depth and gloss to the
colored basecoat. Always use
waxes and polishes that are
non-abrasive and made for a
basecoat/clearcoat paint finish. Notice:
Machine compounding
or aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
Foreign materials such as calcium
chloride and other salts, ice melting
agents, road oil and tar, tree sap,
bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Exterior painted surfaces are
subject to aging, weather, and
chemical fallout that can take their
toll over a period of years. To keep
the paint finish looking new, keep
the vehicle garaged or covered
whenever possible.

Black plate (78,1)Buick Regal Owner Manual - 2011
10-78 Vehicle Care
Protecting Exterior Bright Metal
Parts
Bright metal parts should be
cleaned regularly to keep their
luster. Wash with water or use
chrome polish on chrome or
stainless steel trim, if necessary.
Use special care with aluminum
trim. To avoid damaging protective
trim, never use auto or chrome
polish, steam, or caustic soap
to clean aluminum. A coating of
wax, rubbed to high polish, is
recommended for all bright metal
parts.
Washing the Vehicle
To preserve the vehicle's finish,
keep it clean by washing it often.
Do not wash the vehicle in direct
sunlight and use a car
washing soap.
Notice:Do not use cleaning
agents that are petroleum based
or that contain acid or abrasives,
as they can damage the paint,
metal, or plastic on the vehicle. Approved cleaning products can
be obtained from your dealer.
Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle
or damage may occur and it
would not be covered by the
warranty.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
High pressure car washes could
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8,274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
Notice:
Conveyor systems on
some automatic car washes could
damage the vehicle. There may
not be enough clearance for the
undercarriage. Check with the car
wash manager before using the
automatic car wash.
Weatherstrips
Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be
required. See Recommended Fluids
and Lubricants on page 11‑6.

Black plate (79,1)Buick Regal Owner Manual - 2011
Vehicle Care 10-79
Wheels and Trim—Aluminum
or Chrome
The vehicle may have either
aluminum or chrome-plated wheels.
Keep the wheels clean using a soft,
clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft,
clean towel. A wax may then be
applied.
Notice: Chrome wheels and other
chrome trim may be damaged if
the vehicle is not washed after
driving on roads that have been
sprayed with magnesium, calcium
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.
Notice: Do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, because
the surface could be damaged. The repairs would not be covered
by the vehicle warranty. Use only
approved cleaners on aluminum
or chrome-plated wheels.
Notice:
Never drive a vehicle that
has aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes, as this
could cause damage. The repairs
would not be covered by the
vehicle warranty.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean the rubber blades using a
lint‐free cloth or paper towel soaked
with windshield washer fluid or a
mild detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking. Replace the wiper blades
if they are worn or damaged. Wipers can be damaged by:
.Extreme dusty conditions
.Sand and salt
.Heat and sun
.Snow and ice, without proper
removal
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Notice:
Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.

Black plate (81,1)Buick Regal Owner Manual - 2011
Vehicle Care 10-81
Notice:Using abrasive cleaners
when cleaning glass surfaces on
the vehicle, could scratch the
glass and/or cause damage to the
rear window defogger. When
cleaning the glass on the vehicle,
use only a soft cloth and glass
cleaner.
Cleaners can contain solvents that
can become concentrated in the
interior. Before using cleaners, read
and adhere to all safety instructions
on the label. While cleaning the
interior, maintain adequate
ventilation by opening the doors and
windows.
Do not clean the interior using the
following cleaners or techniques:
.Never use a knife or any other
sharp object to remove a soil
from any interior surface.
.Never use a stiff brush. It can
cause damage.
.Never apply heavy pressure or
rub aggressively with a cleaning
cloth. Use of heavy pressure can
damage the interior and does
not improve the effectiveness of
soil removal.
.Avoid laundry detergents or
dishwashing soaps with
degreasers. Using too much
soap will leave a residue that
leaves streaks and attracts dirt.
For liquid cleaners, about
20 drops per 3.78 L (1 gal) of
water is a good guide. Use only
mild, neutral-pH soaps.
.Do not heavily saturate the
upholstery while cleaning.
.Cleaners that contain solvents
can damage the interior.
Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment to remove dust
and loose dirt. A canister vacuum
with rotating brushes in the nozzle
may only be used on floor carpet
and carpeted floor mats. For soils,
always try to remove them first with
plain water or club soda. Before
cleaning, gently remove as much of
the soil as possible using one of the
following techniques:
.For liquids: gently blot the
remaining soil with a paper
towel. Allow the soil to absorb
into the paper towel until no
more can be removed.
.For solid dry soils: remove as
much as possible and then
vacuum.
To clean:
1. Saturate a lint-free, clean white cloth with water or club soda.
2. Remove excess moisture.

Black plate (82,1)Buick Regal Owner Manual - 2011
10-82 Vehicle Care
3. Start on the outside edge of thesoil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area.
5. If the soil is not completely removed, use a mild soap
solution and repeat the cleaning
process with plain water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If the locally
cleaned area gives any impression
that a ring formation may result,
clean the entire surface.
A paper towel can be used to blot
excess moisture from the fabric or
carpet after the cleaning process.Leather
Leather, and lighter colored leather
in particular, will need more frequent
cleaning to prevent the buildup of
dust, dirt, and colors transferred
from other items so that these do
not become permanent stains.
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can be
used. Your dealer has a GM
approved leather cleaner available
that provides superior cleaning
performance when used regularly
on finished automotive leathers.
Allow the leather to dry naturally. Do
not use heat, steam, spot lifters or
spot removers, or shoe polish on
leather. Many commercial leather
cleaners and coatings that are
sold to preserve and protect leather
may permanently change the
appearance and feel of the leather
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents to clean the interior because they
can alter the appearance by
increasing the gloss in a
non-uniform manner.
Instrument Panel, Vinyl, and
Other Plastic Surfaces
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces. Many
commercial cleaners and coatings
that are sold to preserve and
protect soft plastic surfaces
may permanently change the
appearance and feel of the interior
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the interior because they
can alter the appearance by
increasing the gloss in a
non-uniform manner.

Black plate (6,1)Buick Regal Owner Manual - 2011
13-6 Customer Information
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 miles),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.

Black plate (7,1)Buick Regal Owner Manual - 2011
Customer Information 13-7
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a six
request limit per year. Additional
travel information is also
available. Allow three weeks for
delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where the
trip was started to qualify. General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
.Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for the
same-day repair.