2011 BUICK LACROSSE sat nav

Black plate (1,1)Buick LaCrosse Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Trunk Release . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-5
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-7
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Head Restraint Adjustment . . . . 1-9
Safety Belts . . . . . . . . . . . . . . . . . . 1-10
Sensing System for Passenger Airbag . . . . . . . . . . 1-10 Mirror Adjustment . . . . . . . . . . . . 1-10
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-11
Interior Lighting . . . . . . . . . . . . . . 1-12
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-14
Transmission . . . . . . . . . . . . . . . . 1-15
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-17
Portable Audio Devices . . . . . . 1-17
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-17
Steering Wheel Controls . . . . . 1-18
Cruise Control . . . . . . . . . . . . . . . 1-18
Navigation System . . . . . . . . . . . 1-19
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-19
Vehicle Personalization . . . . . . 1-20
Power Outlets . . . . . . . . . . . . . . . 1-20
Universal Remote System . . . 1-20
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-21
Performance and Maintenance
Traction Control System (TCS) . . . . . . . . . . . . . . 1-22
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 1-22
Tire Pressure Monitor . . . . . . . . 1-22
Tire Sealant and
Compressor Kit . . . . . . . . . . . . . 1-23
Engine Oil Life System . . . . . . 1-23
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-23
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-24
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-24

Black plate (25,1)Buick LaCrosse Owner Manual - 2011
In Brief 1-25
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to
answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not all OnStar services are
available on all vehicles.
For more information, see
the OnStar Owner's Guide;
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
the
Qbutton to speak with an
OnStar Advisor 24 hours a day,
7 days a week.
For a full description of OnStar
services and system limitations,
see the OnStar Owner's Guide in
the glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS) satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can’t work unless
the vehicle is in a place where
OnStar has an agreement with
a wireless service provider for
service in that area, and the
wireless service provider has
coverage, network capacity,
reception, and technology
compatible with OnStar service.
Service involving location
information about the vehicle
can’t work unless GPS signals
are available, unobstructed,
and compatible with the OnStar
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate.

Black plate (32,1)Buick LaCrosse Owner Manual - 2011
5-32 Instruments and Controls
All formats will show the turn-by-turn
navigation information and provide
details about the next driving
maneuver to be made. When
you near your destination, the
HUD will display a distance bar
that will empty the closer you get
to your destination. All navigation
information is provided to the HUD
by the navigation radio or OnStar
®
service, for vehicles that have these
features.
English Shown, Metric Similar
The HUD image displayed on
the windshield will automatically
dim and brighten to compensate
for outside lighting. However, the
HUD brightness control can still
be adjusted as needed. The HUD image can temporarily
light up depending on the angle
and position of the sunlight on the
HUD display. This is normal and
will change when the angle of
the sunlight on the HUD display
changes.
Polarized sunglasses could make
the HUD image harder to see.
Care of the HUD
Clean the inside of the windshield
as needed to remove any dirt or film
that could reduce the sharpness or
clarity of the HUD image.
To clean the HUD lens, use a soft,
clean cloth that has household glass
cleaner sprayed on it. Wipe the
HUD lens gently, then dry it. Do not
spray cleaner directly on the lens
because the cleaner could leak into
the unit.
If You Cannot See the HUD
Image When the Ignition Is On
.Is anything covering the
HUD lens?
.Is the HUD dimmer setting bright
enough?
.Is the HUD image adjusted to
the proper height?
.Are you wearing polarized
sunglasses?
.Still no HUD image? Check the
fuse in the instrument panel fuse
block. See
Instrument Panel
Fuse Block on page 10‑42.
If the HUD Image Is Not Clear
.Is the HUD image too bright?
.Are the windshield and HUD
lens clean?
If the HUD image is not correct,
contact your dealer.
Keep in mind that the windshield is
part of the HUD system.

Black plate (1,1)Buick LaCrosse Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-7
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-8
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-13
Service Publications Ordering Information . . . . . . 13-15
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-18
Event Data Recorders . . . . . . 13-18
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-20
Customer Information
Customer Satisfaction
Procedure
(U.S. and Canada)
Your satisfaction and goodwill
are important to the dealer and
to Buick. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that
level. If the matter has already
been reviewed with the sales,
service, or parts manager, contact
the owner of the dealership or
the general manager.