2011 BUICK LACROSSE tow

Black plate (9,1)Buick LaCrosse Owner Manual - 2011
Customer Information 13-9
Coverage
Services are provided up to
5 years/160 000 km (100,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program
at any time without notification.
Buick and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service
to unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this
service is given.
.Emergency Tow from a Public
Road or Highway: Tow to
the nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.

Black plate (14,1)Buick LaCrosse Owner Manual - 2011
13-14 Customer Information
Insuring The Vehicle
Protect your investment in the
GM vehicle with comprehensive
and collision insurance coverage.
There are significant differences
in the quality of coverage afforded
by various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts.
Some insurance companies
will not specify aftermarket collision
parts. When purchasing insurance,
we recommend that you ensure
that the vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage
is not available from your current
insurance carrier, consider switching
to another insurance carrier.If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move the vehicle only if its
position puts you in danger, or you
are instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑8
or
Roadside Assistance Program
(Mexico) on page 13‑10. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑35.

Black plate (15,1)Buick LaCrosse Owner Manual - 2011
Customer Information 13-15
Managing the Vehicle Damage
Repair Process
In the event that the vehicle
requires damage repairs, GM
recommends that you take an
active role in its repair. If you
have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there.
Specify to the facility that any
required replacement collision
parts be original equipment parts,
either new Genuine GM parts
or recycled original GM parts.
Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist
on Genuine GM parts. Remember,
if the vehicle is leased, you may
be obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept
a repair valuation based on that
insurance company's collision
policy repair limits, as you have
no contractual limits with that
company. In such cases, you can
have control of the repair and parts
choices as long as the cost stays
within reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the
diagnosis and repair information
on the engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.

Black plate (4,1)Buick LaCrosse Owner Manual - 2011
i-4 INDEX
D
Damage Repair, Collision . . . . . 13-13
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . .v
Data Recorders, Event . . . . . . . 13-18
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . 2-12
Devices, Auxiliary . . . . . . . 7-31, 7-34
Differential, Limited-Slip . . . . . . . 9-38
Displays . . . . . . . . . . . . . . . . . . . . . . . 5-29
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Door Ajar Messages . . . . . . . . . . . . . . . 5-34
Delayed Locking . . . . . . . . . . . . . . 2-12
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Locks . . . . . . . . . . . . . . . . . . 2-11
Rear Seat Pass-Through . . . . . 3-13
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . 9-31
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-25 Driving
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-56
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . 9-8
If the Vehicle is Stuck . . . . . . . . . 9-11
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-6
Vehicle Load Limits . . . . . . . . . . . 9-12
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-7
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 1-23
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-4
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-36
DVD/CD Player . . . . . . . . . . . . . . . . 7-23
E
Electric Parking Brake Light . . . 5-20
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-62
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-39
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-42
Overload . . . . . . . . . . . . . . . . . . . 10-38
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-44
Electronic Stability Control . . . . . 9-37
Electronic Stability Control (ESC)/Traction Control
System (TCS) Indicator
Warning Light . . . . . . . . . . . . . . . . 5-22

Black plate (5,1)Buick LaCrosse Owner Manual - 2011
INDEX i-5
Electronic Stability ControlIndicator Light . . . . . . . . . . . . . . . . 5-22
Engine Air Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . 10-17
Cooling System Messages . . . 5-35
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-27
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Overheated Protection
Operating Mode . . . . . . . . . . . 10-22
Overheating . . . . . . . . . . . . . . . . 10-21
Power Messages . . . . . . . . . . . . . 5-36
Pressure Light . . . . . . . . . . . . . . . . 5-23
Running While Parked . . . . . . . . 9-28
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-20 Engine Oil
Life System . . . . . . . . . . . . . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-61
Event Data Recorders . . . . . . . . 13-18
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-6
Extender, Safety Belt . . . . . . . . . . 3-27
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Filter, Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-70 Changing . . . . . . . . . . . . . . . . . . . 10-79
Floor Mats . . . . . . . . . . . . . . . . . . .10-100 Fluid
Automatic Transmission . . . . 10-15
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-25
Power Steering . . . . . . . . . . . . . 10-23
Washer . . . . . . . . . . . . . . . . . . . . . 10-24
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-5
Folding Mirrors . . . . . . . . . . . . . . . . 2-17
Front Fog Lamps Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-4
Heated and Ventilated . . . . . . . . 3-10
Front Storage . . . . . . . . . . . . . . . . . . . 4-1
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-50 Additives . . . . . . . . . . . . . . . . . . . . . 9-52
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-54
Filling the Tank . . . . . . . . . . . . . . . 9-53
Fuels in Foreign Countries . . . . 9-52
Gasoline Specifications . . . . . . . 9-51

Black plate (6,1)Buick LaCrosse Owner Manual - 2011
i-6 INDEX
Fuel (cont.)Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Low Fuel Warning Light . . . . . . . 5-24
Recommended . . . . . . . . . . . . . . . 9-50
Requirements, California . . . . . 9-51
System Messages . . . . . . . . . . . . 5-36
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Fuses
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-39
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-42
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-44G
Garage Door Opener . . . . . . . . . . 5-45Programming . . . . . . . . . . . . . . . . . 5-45
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-51
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11
Tachometer . . . . . . . . . . . . . . . . . . . 5-11
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-9
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-55
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-8
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-33
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Head Up Display . . . . . . . . . . . . . . 5-29
HeadlampsAdaptive Forward
Lighting (AFL) . . . . . . . . . . . . . . . . 6-4
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-33
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-33
High-Beam On Light . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-3

Black plate (10,1)Buick LaCrosse Owner Manual - 2011
i-10 INDEX
PowerDoor Locks . . . . . . . . . . . . . . . . . . . 2-11
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . . 6-7
Retained Accessory (RAP) . . . 9-24
Seat Adjustment . . . . . . . . . . . . . . . 3-5
Steering Fluid . . . . . . . . . . . . . . . 10-23
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-19
Program Courtesy Transportation . . . . .13-11
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-19
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 7-12
CD/DVD Player . . . . . . . . . . . . . . . 7-23
Reception . . . . . . . . . . . . . . . . . . . . 7-19
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-36
Rear Seat Pass-Through Door . . . . . . . . . . 3-13
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-11
Rear Vision Camera (RVC) . . . . 9-46
Rearview Mirrors . . . . . . . . . . . . . . 2-18
Reclining Seatbacks . . . . . . . . . . . . 3-8 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fuel . . . . . . . . . . . 9-50
Records Maintenance . . . . . . . . . . . . . . . . .11-10
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-89
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-8
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-3, 2-4
Remote Vehicle Start . . . . . . . . . . . 2-8
Replacement Bulbs . . . . . . . . . . . 10-37
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-43
Maintenance . . . . . . . . . . . . . . . . . . 11-9
Replacing Airbag System . . . . . . 3-43
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-61

Black plate (13,1)Buick LaCrosse Owner Manual - 2011
INDEX i-13
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
Taillamp Indicator Light . . . . . . . . 5-25
TaillampsBulb Replacement . . . . . . . . . . 10-35
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . . . . . . . . . 2-14, 2-15
Immobilizer . . . . . . . . . . . . . . . . . . . 2-14
Time . . . . . . . . . . . . . . . . . . . . . . . . 5-5, 5-6
Tires Buying New Tires . . . . . . . . . . . 10-64
Chains . . . . . . . . . . . . . . . . . . . . . . 10-69
Changing . . . . . . . . . . . . . . . . . . . 10-79
Compact Spare . . . . . . . . . . . . . 10-85
Designations . . . . . . . . . . . . . . . 10-50
Different Size . . . . . . . . . . . . . . . 10-66
If a Tire Goes Flat . . . . . . . . . . 10-70
Inflation Monitor System . . . . 10-57
Inspection . . . . . . . . . . . . . . . . . . 10-61
Messages . . . . . . . . . . . . . . . . . . . . 5-38 Tires (cont.)
Pressure Light . . . . . . . . . . . . . . . . 5-23
Pressure Monitor System . . . 10-56
Rotation . . . . . . . . . . . . . . . . . . . . 10-61
Sealant and
Compressor Kit . . . . . . . . . . . 10-72
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-79
Sidewall Labeling . . . . . . . . . . . 10-48
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-51
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-66
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-68
Wheel Replacement . . . . . . . . 10-68
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-63
Winter . . . . . . . . . . . . . . . . . . . . . . 10-47
Towing Driving Characteristics . . . . . . . . 9-56
Equipment . . . . . . . . . . . . . . . . . . . . 9-61
General Information . . . . . . . . . . 9-55 Towing (cont.)
Recreational Vehicle . . . . . . . . 10-89
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-60
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-89
Traction Control System (TCS) . . . . . . . . 9-36
Limited-Slip Differential . . . . . . . 9-38
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-21
Selective Ride Control . . . . . . . . 9-38
Trailer Towing . . . . . . . . . . . . . . . . . 9-60
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-28
Fluid, Automatic . . . . . . . . . . . . 10-15
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-11
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal Bulb Replacement . . . . . . . . . . 10-35