Black plate (1,1)Buick LaCrosse Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-7
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-9
Maintenance Records
Maintenance Records . . . . . . 11-10
General Information
Notice: Maintenance
intervals, checks, inspections,
recommended fluids, and
lubricants are necessary to
keep this vehicle in good
working condition. Damage
caused by failure to follow
scheduled maintenance might
not be covered by the vehicle
warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section.
We recommend having your
dealer perform these services.
Proper vehicle maintenance helps
to keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality. Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑12.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑50.
Black plate (4,1)Buick LaCrosse Owner Manual - 2011
11-4 Service and Maintenance
.Body hinges and latches,
key lock cylinders, folding
seat hardware, and sunroof
(if equipped) lubrication.
SeeRecommended Fluids
and Lubricants on page 11‑7.
More frequent lubrication may
be required when the vehicle
is exposed to a corrosive
environment. Applying silicone
grease on weatherstrips with
a clean cloth makes them last
longer, seal better, and not
stick or squeak.
.Restraint system component
check. See Safety System
Check on page 3‑27.
.Fuel system inspection for
damage or leaks.
.Exhaust system and nearby heat
shields inspection for loose or
damaged components.
Additional Required Services
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should
be rotated every 12 000 km/
7,500 miles. See Tire Rotation
on page 10‑61.
At Each Fuel Stop
.Engine oil level check.
See Engine Oil on page 10‑9.
.Engine coolant level check.
SeeEngine Coolant on
page 10‑18.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑24. Once a Month
.Tire inflation check. See
Tire
Pressure on page 10‑54.
.Tire wear inspection. See Tire
Inspection on page 10‑61.
.Sunroof track and seal
inspection, if equipped.
See Sunroof on page 2‑21.
Once a Year
.See Starter Switch Check on
page 10‑27.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑28.
.See Ignition Transmission Lock
Check on page 10‑28.
.See Park Brake and P (Park)
Mechanism Check on
page 10‑29.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.Underbody flushing service.
Black plate (6,1)Buick LaCrosse Owner Manual - 2011
11-6 Service and Maintenance
.Evaporative control system
inspection. Check all fuel and
vapor lines and hoses for proper
hook‐up, routing, and condition.
Check that the purge valve,
if the vehicle has one, works
properly. Replace as needed.
An Emission Control Service.
The U.S. Environmental
Protection Agency or the
California Air Resources Board
has determined that the failure
to perform this maintenance
item will not nullify the emission
warranty or limit recall liability
prior to the completion of
the vehicle's useful life.
We, however, urge that all
recommended maintenance
services be performed at the
indicated intervals and the
maintenance be recorded.First Engine Oil Change After
Every 160 000 km/100,000 Miles
.Automatic transmission fluid
change (normal service).
See
Automatic Transmission
Fluid on page 10‑15.
.All‐wheel drive only: Transfer
case fluid change (normal
service). Check vent hose
at transfer case for kinks and
proper installation. Check to be
sure vent hose is unobstructed,
clear, and free of debris. During
any maintenance, if a power
washer is used to clean mud
and dirt from the underbody,
care should be taken to not
directly spray the transfer case
output seals. High pressure
water can overcome the seals
and contaminate the transfer
case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.
.Spark plug replacement and
spark plug wires inspection.
An Emission Control Service.
First Engine Oil Change After
Every 240 000 km/150,000 Miles
.Engine cooling system drain,
flush, and refill (or every
five years, whichever occurs
first). See Cooling System on
page 10‑17. An Emission
Control Service.
.Engine drive belts inspection
for fraying, excessive cracks,
or obvious damage (or every
10 years, whichever occurs
first). Replace, if needed.
Black plate (2,1)Buick LaCrosse Owner Manual - 2011
12-2 Technical Data
Vehicle Data
Capacities and Specifications
ApplicationCapacities
Metric English
Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge
amount, see the refrigerant label located under the hood. See your dealer for more information.
Engine Cooling System 2.4L L4 Engine 7.1 L 7.5 qt
3.6L V6 Engine 9.4 L 9.9 qt
Engine Oil with Filter
2.4L L4 Engine 4.7 L 5.0 qt
3.6L V6 Engine 5.2 L 5.5 qt
Fuel Tank
AWD 74.0 L 19.5 gal
FWD 70.5 L 18.6 gal
Black plate (9,1)Buick LaCrosse Owner Manual - 2011
Customer Information 13-9
Coverage
Services are provided up to
5 years/160 000 km (100,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program
at any time without notification.
Buick and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service
to unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this
service is given.
.Emergency Tow from a Public
Road or Highway: Tow to
the nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Black plate (10,1)Buick LaCrosse Owner Manual - 2011
13-10 Customer Information
Services Specific to
Canadian‐Purchased Vehicles
.Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or
the most scenic route. There
is a six request limit per year.
Additional travel information
is also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where
your trip was started to qualify.
General Motors of Canada Limited requires
pre-authorization, original
detailed receipts, and a
copy of the repair orders.
Once authorization has
been received, the Roadside
Assistance advisor will help
you make arrangements and
explain how to receive payment.
.Alternative Service:
If assistance cannot be
provided right away, the
Roadside Assistance advisor
may give permission to get
local emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Roadside Assistance
Program (Mexico)
Roadside Assistance is available
24 hours a day, 365 days of
the year.
For detailed information about
Roadside Assistance, please see
the brochure provided with your
new vehicle or visit our website
at: www.buick.com.mx. Navigate
the site and click on
“Asistencia
en el Camino.” E-mail
correspondence should be sent
to: [email protected].
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0818
United States
1-866-466-8197
Canada
1-800-268-6800
Black plate (12,1)Buick LaCrosse Owner Manual - 2011
13-12 Customer Information
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead
of the dealer's shuttle service,
the expense must be supported
by original receipts and can only
be up to the maximum amount
allowed by GM for shuttle service.
In addition, for U.S. customers,
should you arrange transportation
through a friend or relative, limited
reimbursement for reasonable
fuel expenses may be available.
Claim amounts should reflect
actual costs and be supported by
original receipts. See the dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
The dealer may arrange to provide
you with a courtesy rental vehicle
or reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of
the repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as
shuttle service, may not be available
at every dealer. Please contact
the dealer for specific information
about availability. All Courtesy
Transportation arrangements will
be administered by appropriate
dealer personnel.
General Motors reserves the
right to unilaterally modify,
change, or discontinue Courtesy
Transportation at any time and
to resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Black plate (18,1)Buick LaCrosse Owner Manual - 2011
13-18 Customer Information
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how
a vehicle's systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 seconds
or less. The EDR in this vehicle is
designed to record such data as:
.How various systems in the
vehicle were operating.
.Whether or not the driver and
passenger safety belts were
buckled/fastened.
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal.
.How fast the vehicle was
traveling. This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data
routinely acquired during a
crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such
as law enforcement, that have the
special equipment, can read the
information if they have access
to the vehicle or the EDR.