
Black plate (60,1)Buick LaCrosse Owner Manual - 2011
10-60 Vehicle Care
5. Press the SET/CLR button tobegin the sensor matching
process.
A message asking if the process
should begin should appear.
6. Press the SET/CLR button again to confirm the selection.
The horn sounds twice to
signal the receiver is in relearn
mode and the TIRE LEARNING
ACTIVE message displays on
the DIC screen.
7. Start with the driver side front tire. 8. Place the relearn tool against
the tire sidewall, near the valve
stem. Then press the button
to activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.
9. Proceed to the passenger side front tire, and repeat the
procedure in Step 8.
10. Proceed to the passenger side rear tire, and repeat the
procedure in Step 8. 11. Proceed to the driver side rear
tire, and repeat the procedure
in Step 8. The horn sounds
two times to indicate the
sensor identification code has
been matched to the driver
side rear tire, and the TPMS
sensor matching process is
no longer active. The TIRE
LEARNING ACTIVE message
on the DIC display screen
goes off.
12. Turn the ignition to LOCK/OFF.
13. Set all four tires to the recommended air pressure
level as indicated on the Tire
and Loading Information label.

Black plate (4,1)Buick LaCrosse Owner Manual - 2011
13-4 Customer Information
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with
the transaction, sale, or usage
of the vehicle must be handled
by your dealer sales or service
departments. However, we
recognize that despite the good
intentions of all parties involved,
sometimes a misunderstanding
may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.
STEP THREE
If your case is not resolved
in a reasonable amount of time
by your dealer, please call the
General Motors Customer
Assistance Center (CAC) and
provide the following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5
or Customer Assistance Offices
(Mexico) on page 13‑6 for more
information.

Black plate (14,1)Buick LaCrosse Owner Manual - 2011
13-14 Customer Information
Insuring The Vehicle
Protect your investment in the
GM vehicle with comprehensive
and collision insurance coverage.
There are significant differences
in the quality of coverage afforded
by various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts.
Some insurance companies
will not specify aftermarket collision
parts. When purchasing insurance,
we recommend that you ensure
that the vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage
is not available from your current
insurance carrier, consider switching
to another insurance carrier.If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move the vehicle only if its
position puts you in danger, or you
are instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑8
or
Roadside Assistance Program
(Mexico) on page 13‑10. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑35.

Black plate (5,1)Buick LaCrosse Owner Manual - 2011
INDEX i-5
Electronic Stability ControlIndicator Light . . . . . . . . . . . . . . . . 5-22
Engine Air Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . 10-17
Cooling System Messages . . . 5-35
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-27
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Overheated Protection
Operating Mode . . . . . . . . . . . 10-22
Overheating . . . . . . . . . . . . . . . . 10-21
Power Messages . . . . . . . . . . . . . 5-36
Pressure Light . . . . . . . . . . . . . . . . 5-23
Running While Parked . . . . . . . . 9-28
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-20 Engine Oil
Life System . . . . . . . . . . . . . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-61
Event Data Recorders . . . . . . . . 13-18
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-6
Extender, Safety Belt . . . . . . . . . . 3-27
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Filter, Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-70 Changing . . . . . . . . . . . . . . . . . . . 10-79
Floor Mats . . . . . . . . . . . . . . . . . . .10-100 Fluid
Automatic Transmission . . . . 10-15
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-25
Power Steering . . . . . . . . . . . . . 10-23
Washer . . . . . . . . . . . . . . . . . . . . . 10-24
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-5
Folding Mirrors . . . . . . . . . . . . . . . . 2-17
Front Fog Lamps Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-4
Heated and Ventilated . . . . . . . . 3-10
Front Storage . . . . . . . . . . . . . . . . . . . 4-1
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-50 Additives . . . . . . . . . . . . . . . . . . . . . 9-52
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-54
Filling the Tank . . . . . . . . . . . . . . . 9-53
Fuels in Foreign Countries . . . . 9-52
Gasoline Specifications . . . . . . . 9-51

Black plate (8,1)Buick LaCrosse Owner Manual - 2011
i-8 INDEX
LATCH SystemReplacing Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-61
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-52
Light Electronic Stability Control
(ESC)/Traction Control
System (TCS) Indicator
Warning . . . . . . . . . . . . . . . . . . . . . 5-22
Lighting
Adaptive Forward . . . . . . . . . . . . . . 6-4
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5
Lights
Airbag Readiness . . . . . . . . . . . . . 5-14
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-21
Brake System Warning . . . . . . . 5-19
Charging System . . . . . . . . . . . . . 5-16
Cruise Control . . . . . . . . . . . . . . . . 5-25
Electric Parking Brake . . . . . . . . 5-20
Engine Oil Pressure . . . . . . . . . . 5-23 Lights (cont.)
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamps . . . . . . . . . . . . . 5-25
High-Beam On . . . . . . . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-24
Safety Belt Reminders . . . . . . . . 5-14
Security . . . . . . . . . . . . . . . . . . . . . . 5-24
Taillamp Indicator . . . . . . . . . . . . . 5-25
Tire Pressure . . . . . . . . . . . . . . . . . 5-23
Traction Off . . . . . . . . . . . . . . . . . . . 5-21
Limited-Slip Differential . . . . . . . . 9-38
Locks Delayed Locking . . . . . . . . . . . . . . 2-12
Door . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Door . . . . . . . . . . . . . . . . . . . 2-11
Safety . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-24
Lower Anchors and
Tethers for Children
(LATCH System) . . . . . . . . . . . . . 3-52
Lumbar Adjustment . . . . . . . . . . . . . 3-7
Front Seats . . . . . . . . . . . . . . . . . . . . 3-7M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-10
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-7
Scheduled Maintenance . . . . . . 11-2
Malfunction Indicator Lamp . . . . 5-17
Manual Mode . . . . . . . . . . . . . . . . . . 9-30
Mass Storage Media (MEM) . . . 7-27
Memory Features . . . . . . . . . . . . . . . 1-7
Messages Anti-Theft Alarm System . . . . . . 5-38
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-33
Brake System . . . . . . . . . . . . . . . . 5-33
Compass . . . . . . . . . . . . . . . . . . . . . 5-34
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-34
Engine Cooling System . . . . . . . 5-35
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-35
Engine Power . . . . . . . . . . . . . . . . 5-36
Fuel System . . . . . . . . . . . . . . . . . . 5-36
Key and Lock . . . . . . . . . . . . . . . . . 5-36

Black plate (9,1)Buick LaCrosse Owner Manual - 2011
INDEX i-9
Messages (cont.)Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-37
Object Detection System . . . . . 5-37
Ride Control System . . . . . . . . . . 5-37
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38
Transmission . . . . . . . . . . . . . . . . . 5-38
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-33
Window . . . . . . . . . . . . . . . . . . . . . . . 5-39
Mirrors
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-17
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Manual Rearview . . . . . . . . . . . . . 2-18
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-17
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-56
N
NavigationVehicle Data Recording
and Privacy . . . . . . . . . . . . . . . 13-19
Net, Convenience . . . . . . . . . . . . . . 4-2
New Vehicle Break-In . . . . . . . . . . 9-16
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-37
Object Detection, Side Blind Zone Alert (SBZA) . . . . . . . . . . . 9-44
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-11
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-6
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Engine Oil Life System . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-23
Older Children, Restraints . . . . . 3-44
Online Owner Center . . . . . . . . . . 13-7
OnStar
®System . . . . . . . . . . . . . . . 1-24
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-22
Overheating, Engine . . . . . . . . . . 10-21
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-3, 7-5
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-25
Shifting Out of . . . . . . . . . . . . . . . . 9-26
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-17
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-42
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-33
Brake and P (Park)
Mechanism Check . . . . . . . . 10-29
Over Things That Burn . . . . . . . 9-27
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-15
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Passenger Sensing System . . . 3-37
Perchlorate Materials
Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-39
Phone Bluetooth . . . . . . . . . 7-46, 7-48, 7-53